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Welcome to sue hill
We are the leading recruitment consultancy specialising in Knowledge and Information Management.
Our specialist consultants offer a seamless service across information and knowledge governance, records management, archiving and library services, data management including Data Protection and GDPR and big data.
Founded in 1996 by Sue Hill, in 2013 the agency became part of Progility Group, working closely with our sister company TFPL.
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Live Candidates
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Active Clients
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Job Opportunities
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Top jobs
- Knowledge & Information Management
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Deputy Librarian
London
£20.13
Deputy LibrarianLondon£20.13 per hourStart Feb 2023 for 2 months36.5 hours per week About the company Sue Hill Recruitment are presently recruiting for a Deputy Librarian for our Higher Education client to provide cover for a 2-month fixed term contract. The Library primarily supports staff, students and researchers but also serves the wider academic community, both within the UK and internationally, as well as practising professional architects. The Library day team is formed of the Librarian, Subject Liaison Librarian and Library Assistants. There is a separate team of evening and Saturday staff (managed by the Head of Evening and Weekend Services) and a shelver (managed by the Service Operations Supervisor). PURPOSE OF THE ROLE The main purpose of the job is to oversee the day-to-day running of the library, working with the Librarian and Subject Liaison Librarian in subject liaison activities, supporting the team, and providing excellent customer service. The role works with colleagues across Library Services taking a collaborative approach to the development of services and resources to support students, academics and researchers as outlined in the departmental strategy TASKS AND DUTIES · Work with the Librarian to coordinate a high level of service delivery, in line with Library Services procedures and practices, and in the context of the Library’s commitment to Customer Service Excellence.· Line manage the Library Assistants, and have oversight of their training and development needs. · Manage the library desk rota and ensure minimum daily staffing levels are in place, arranging cover when required. · Responsible for overseeing usage and staff training on all processes using Alma such as circulation, interlending and document supply and processing. Also responsible for all cash reconciliation and banking. · To assist the Librarian in monitoring of service activity levels and quality, and provide statistical or summary reports.· Work with the Librarian and Subject Liaison Librarian in planning and delivering information skills training sessions, in consultation with academic colleagues. Lead on planning and facilitating student library induction sessions.· To work with the Librarian and Subject Liaison Librarian in managing the collection including book purchasing, weeding and disposal of material. · To work with the Librarian on projects and initiatives, for example building redevelopments, wellbeing and sustainability for staff and student. · Regular liaison with the Head of Customer Services, Head of Evening & Weekend Services, Library Shelving team and all other libraries, academics and the Faculty.· To deputise for the Librarian on all tasks, as and when required. PERSON SPECIFICATION · Educated to degree level· Qualification in librarianship / information science advantageous· Significant experience of working in a busy library service, and using print and online information sources· Experience of working accurately and with attention to detail· Experience of using initiative to solve problems either individually or as part of a team· Experience of line managing staff· Excellent customer service skills, and the ability to coach team members on good customer service· Ability to work effectively both as a member and as a leader of a team· Excellent oral communication skills, including the ability to provide user training that conveys information clearly and accurately· Excellent written communication skills, including the ability to write clear guidelines and instructions· Experience of using tact, diplomacy, and of dealing with difficult situations robustly but politely· Good organisational and time management skills, able to manage a varied workload, delegate as appropriate, and meet deadlines
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Knowledge and Research Coordinator
City of London
£29,640 - £31,200
Knowledge and Research CoordinatorLondon£29,640 – £31,200 Full Time – 35 hours a week Hybrid working modelOur client, a Professional body in the healthcare sector, is looking for a Knowledge and Research Coordinator to join their established and busy Knowledge and Research (K&R) Directorate. Reporting to the Director of Knowledge and Research & Knowledge and Research Manager, this is an exciting time to be joining the body as they complete the final stages of a significant refurbishment of the building. The K&R Directorate plays an important part in the organisation in relation to internal data processing and research, and the developing knowledge management programme. Reporting to the K&R Manager, the K&R Coordinator will be significantly involved in the administration of the key aspects of knowledge and research work across the organisation.The main purpose of the role is to provide administration and coordination support for the three teams within the K&R Directorate, namely their Research, Museum, and Library and Information Services teams.You will be coordinating a range of work across these three teams and supporting the team members to successfully deliver projects ranging from research projects, museum and library audits and the development of funding applications. The role utilises a Microsoft Dynamics-based CRM, ensuring good data management in line with GDPR, providing accurate data to ensure team KPIs are monitored and progress reported, and responding to queries from staff – particularly in our Policy and Strategy, Clinical advice and CPD teams.The postholder will be the main contact for key external stakeholders contacting the K&R Directorate, and will be responsible for delivering a responsive, accurate service to them.MAIN RESPOSIBILITIES: · Providing effective administrative support for the Research Committee, supporting the Committee’s Chair and two vice-chairs, preparing papers and taking minutes of the meetings, and coordinating the membership and meetings of the various panels of the Research Committee.· Developing and maintaining effective processes and policies for the organisations research grants, awards, and related projects.· Coordinating reports on progress of business plans by requesting updates in time for deadlines and ensuring monitoring/reporting documents are completed, and this information and data are provided to the K&R Manager in a timely manner.· Coordinating and effectively administering the Research Grants and Awards, including dealing with invoices, ensuring that relevant conditions have been met and reports received prior to processing payments, maintaining accurate records of grant commitments and payments.· Coordinate the work of the Knowledge Management Group by ensuring that membership continues to include representatives from all teams across the organisation, new members are recruited as required, members are updated on key knowledge and management activities, and are reminded of their assigned actions, and groups meet at agreed intervals.· Support the K&R Manager by coordinating the work to ensure that the organisations international research journal is administered effectively, and the Editor in Chief has the support needed.· Coordinate the K&R department’s dissemination activities, maintaining a log of resources and outputs, and coordinating plans to share and publish these in the most effective ways. ESSENTIAL REQUIREMENTS:· Excellent written and oral communication skills· Ability to summarise and clearly and concisely communicate information from a range of sources· Ability to keep track of and apply detailed and complex processes· Good attention to detail and accuracy· Good working knowledge of MS Office: Word, Outlook, Excel, PowerPoint Teams and Sharepoint · Ability to write agenda, papers and minutes, and make arrangements for meetings· Ability to vary communications to suit different levels and people i.e., professionals, patients and the public· Able to work under pressure and meet deadlinesDESIRBLE:· Experience of using databases or a CRM· Experience of updating webpages· Experience of working in a research or knowledge organisation
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Part Time Collections Management Assistant
London
£12.69 per hour
Part Time Collections Management AssistantLondon£12.69 per hourStart 20th February 20236 Month Contract14 hours per week About the company Sue Hill Recruitment are presently recruiting for a Part Time Collections Management Assistant for our Charity client in London, for a 6 Month contract. The library is a major specialist academic library in philosophy, theology and allied disciplines. It is an affiliate library of the University of London and is based in the heart of London. The reading room contains circa. 8,000 books and the latest issues of circa 200 live journal subscriptions. The library is members-only, but open to students, researchers, teachers and students. The Temporary Collection Management Assistant will work on collection projects and help with the day-to-day staffing of the library’s Issue/Return desk, as well as processing of books. This position would be suitable for someone with good eye for detail, and who might be new to library work. TASKS / DUTIES Retrieving and moving boxes full of books.Emptying boxes, checking books transferred from the Archives against the Library’s holdings (ca. 3,000)Sorting books according to the results (held, not held)Populating a spreadsheet, by adding certain books. Stamping books to be withdrawn, boxing them, and moving boxes of withdrawn books.Dealing with library users and staffing the Library Issue desk (issuing and returning books) for some of the time.Labelling newly catalogued books.Shelving and moving books. The client might start a 2nd project during this contract which will probably necessitate for the Collection Management Assistant to travel with the Librarian and/or Assistant Librarian to the Offsite Store in Egham (Surrey). This would then involve packing boxes with journals or books on shelves and moving boxes to a storage space or a van. PERSON SPECIFICATION · A good eye for detail and working accurately. · IT skills necessary in the role, e.g., basic Excel skills for data entry. · Good people skills for working with library users. · Good record of attendance at work. · Some experience in working as part of a small teamwork.· Physical stamina. · Good sense of humour.
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Senior Information Assistant
London
£26,000
Senior Information Assistant£26,000London35 hours a week About the company Sue Hill Recruitment are delighted to be working in partnership with The Royal College of Surgeons, who are seeking to recruit a Senior Information Assistant to join their Library Team. The library is part of the RCS England Library and Archives department and exists to support the professional and clinical information needs of RCS England Members and Fellows, trainees, and examination candidates, based in the UK and internationally, via the provision of an extensive range of information services and resources.The library also supports RCS England staff, external researchers, academics and members of the public. The Senior Information Assistant will be a key member of the library team, with responsibilities for supporting the delivery of high-quality and customer-focused library services, and activities that are delivered from the library and remotely via the Internet.The post holder’s principal duties will be divided between direct customer-facing support activities for Members and Fellows, RCS staff, and external researchers, and non-customer facing technical and administrative activities that support service and resource delivery. Customer-facing support activities include welcoming visitors to the library, providing assistance and support to library users, and answering in-person and remotely submitted enquiries.Non-customer facing activities include supporting the professional customer-facing and collections management duties of the Assistant Librarian, Customer Services Manager and Library Collections Manager, supporting the production and delivery of the Plarr’s Lives of the Fellows resource, and undertaking general business support activities and administrative and clerical duties. Key Tasks & Responsibilities:Main Responsibilities· Contribute to the delivery of an efficient, effective, friendly and responsive on-site library service for Members and Fellows, trainees, researchers, and other visitors. · Contribute to the smooth and effective functioning of the Members’ Library and the Research Suite, ensuring that the information needs of library users are fully met.· Assist in the provision of user-focused, high quality physical and virtual services to support the information needs of our audiences, and in the development of effective working practices required to deliver these.· Work to improve the user experience, to help market and promote user services and to contribute to audience development across Library and Archives.· Provide assistance and support to the Assistant Librarian, the Customer Services Manager, and the Library Collections Manager with processes, activities and projects as required.· Provide administrative support required for the efficient and timely production and delivery of the Plarr’s Lives of the Fellows resource,· Undertake general business support and administrative and clerical activities. Enquiry and Reading Room Services · Work as part of a team, to supervise the use of the library to ensure an efficient, effective and secure on-site service, including invigilation of researchers using Library and Archives material to agreed professional standards in the Research Suite.· Participate in enquiry desk duties, assisting with in-person and distance requests (telephone/email/web) involving both current and historical collections and services to all our audiences, in accordance with service level targets.· Ensure that the Members’ Library and Research Suite are maintained in a tidy and orderly manner and that all equipment is functioning correctly. Customer Services · Participate in the development of customer services policies and procedures for shared, pan-domain service delivery for members and researchers.· Support and take part as needed in the article supply and inter-library loans services.· Assist the Customer Services Manager with the planning and implementation of appropriate user research and feedback gathering to identify user needs to inform decision-making in collection and related service developments.· Assist the Customer Services Manager and relevant staff with the library’s content and presence on the College website and intranet.· Take part in the development of the library’s blog and presence on social media. · Take part in the creation and implementation of user leaflets, guides and promotional materials and activities.· Assist in the efficient collection and use of key service statistics and performance indicators and help develop good practice in this area. Collections Management · Provide administrative support to the Library Collections Manager for the selection and acquisition of print and digital books, journals, and other items for the library, e.g. submitting orders, processing invoices.· Provide support for collections preservation and conservation activities where necessary, including binding, repairs, and digitisation.· Support the Assistant Librarian in the development of research aids, including subject source lists and information guides.· Retrieve books and other library materials from the library store rooms that are required for use by library users.· Re-shelve books and other library materials on shelves (including high shelves) and in the library store rooms, and assists with the tidying of the reading rooms.· Receipt of library materials ordered from off-site stores and processing of items to be returned from off-site stores.· Other collection management support tasks as required, e.g., maintaining collection management statistics, labelling, boxing, journal ‘check in’ administration and shelving. Support for Plarr’s Lives of the Fellows of The Royal College of Surgeons of England · Work and liaise with the Lives of the Fellows editorial team and the Customer Services Manager to produce and deliver the Plarr’s Lives of the Fellows service.· Provide support to the Plarr’s Lives of the Fellows Committee, including distribution of committee papers, preparation and distribution of the agenda, and taking minutes of meetings. · Monitor the Lives inbox – answering enquiries and responding to the editorial team and acts as chief liaison point for all telephone, postal and e-mail enquiries.· Add and maintain content on the Lives website, as directed by the Customer Services Manager. · Liaise with the Membership Engagement team regarding the reporting of deaths of Fellows and the monthly deaths list. Business Support and General Activities · Provide support to the Library & Archives department by processing, submitting orders and invoices using the College Proactis finance system, including reports on departmental budget supported by the Information Assistant. · Assist with organisational and administrative duties as required by the L&A Department including support for key governance Committee meetings supported by the Information Assistant.· Provide health and safety training and support for new starters in the Library and Archives Department and periodic refresher training and support as required.· The post holder is expected to represent the College in a professional manner in relation to his or her responsibilities and in ensuring their own continuing professional development.· The post holder is expected to undertake such duties appropriate to the grade, as may be required.· The post holder may be required to work out of normal hours to support departmental or college related events and activities (e.g. courses support). PERSON SPECIFICATION · Educated to first degree level (or equivalent) in any subject· Experience or knowledge of library, archives or other information-centred work· Experience of using automated library management systems such as SymphonyExperience of collections related duties (e.g. acquisitions, cataloguing, stock management etc.)· Experience as a user of using automated library catalogues and/or other bibliographic tools, and of using online resources to plan and carry out research· Sound organisational aptitude, together with the ability to prioritise workload, meet deadlines and work on own initiative where appropriate· Experience of project-based work and working to deadlines· Experience in a customer facing service environment· Strong IT skills, including MS Office (word processing, spreadsheets).· Commitment to high levels of customer service and care.· Excellent communication and interpersonal skills and a proven ability to work as part of a team and liaise with a wide range of colleagues and customers· Ability to work methodically and accurately to agreed standards and criteria and with attention to detail.· A flexible approach to duties in a changing service environment and a willingness to embrace change.· Able to work independently and as part of a team – a good team player.· Able to learn – seeks and assimilates new knowledge, willing to learn from mistakes. Desirable A relevant professional, vocational or academic qualification.Understanding/experience of metadata concepts e.g. tagging.Experience of producing information leaflets and promotional materials.Understanding of copyright issues. Some knowledge of or interest in web authoring and using information technology to support practice and learning, including HTML and Web 2.0 technologies.
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Archivist and Records Manager
London
£36,900
Archivist and Records Manager 12 Month Fixed Term Contract £36,900 London 35 hours a weekHybrid 40% on site / 60% remote About the company Sue Hill Recruitment are delighted to be working in partnership with The Royal College of Paediatrics and Child Health, who are looking to recruit an Archivist and Records Manager, which will sit within the Information Governance Team. The Archivist and Records Manager will function as a first point contact for enquiries, duties and management of the College’s archive, records, information security (non-technical) and information compliance. You will manage the day-to-day records management function at the College and lead the information governance and records management the College’s Microsoft 365 records management system. The postholder will also support the Head of Information Governance with management of the RCPCH information governance function at the college.You will have a leading role in managing the College’s archive. The College archive of collection includes institutional records of the RCPCH (established in 1996) and records of its predecessor, the British Paediatric Association (BPA) which was established in 1928. The Archive holds over 5,000 records and is stored off-site in EN16893 and BS4971 archival storage accessible by appointment only.Key Tasks & Responsibilities:ArchiveResponsible for the day-to-day management of the College’s archive collection, ensuring any appropriate policies and guidance are in place.Management of the archive budget as part of the wider Information Governance budget.Sorting, appraising, arranging, and cataloguing the College Archive using Adlib, the College’s collection management software and Aim25 and the Archive Hub.Managing outreach for the archive including online presence and supporting events.Managing any archive donations and consulting with donors.Managing archive enquiries and readers as appropriate.Ensuring appropriate best practice standards and preservation techniques are used.Supervising and managing volunteers as needed. Leading on funding applications. Advise on preservation and collaborating with other teams within the college to find and implement preservation solutions, including developing a digital preservation strategy. Records ManagementResponsible for the development of records management functionality in the college’s Microsoft 365 file store and the ongoing management of this.Manage the day-to-day records management which includes managing the College’s off-site and on-site storage operations, providing advice on records management storage and processes, leading on information audits, as required, including the review of the college’s Information Asset Register (ROPA).Responsible for reviewing and maintaining the College’s retention schedules.Lead on the promotion of best records management practice. Manage the development and review of records management policies, procedures, and guidance. Lead on the provision of records management training. Manage the relationship with the off-site storage provider. PERSON SPECIFICATION• A professional qualification in Archives and Records Management • Skilled in MS SharePoint/Teams to administrator level.• A knowledge of archives and records management standards such as ISAD(G), ISO 15489 and MoReq.• Experience of using the M365 Security and Compliance Centre (Purview) and implementing the M365 Records Management solution and tools, such as retention labels/policies, classification schemes and applying metadata. • Experience of using Adlib or a similar beneficial• Experience of working in an archives and records management role. • Excellent preservation skills and manual handling skills.• Excellent people skills with proven ability to work collaboratively and build rapport, confidence, and trust quickly with a wide range of people.• Ability to deal with sensitive information in a discreet and confidential way. • Able to present information, verbally and in writing, in a clear and concise manner, with excellent attention to detail to staff at all levels.• Excellent IT skills, with thorough working knowledge of Microsoft Office (particularly Outlook, Word, Excel, and PowerPoint).• Ability to work with minimal supervision, manage own workload and taking responsibility for achieving results.• Ability to work to deadlines and manage workload, balancing long term, shorter term, and immediate priorities.• Ability to interpret complex or technical ideas and communicate in a simple way. Desirable • Experience of cataloguing charity/NHS/membership organisational records
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Data Protection Manager
Brighton
£21.60
Data Protection Manager Remote6 Month Contract £21.60 per hour 37.5 hours per weekThe client would like the ideal candidate to spend a week on site at the beginning of the contract in order to set up IT and meeting team members. About the companyOur client, a Higher Education provider, is looking to recruit an Data Protection Manager who will have particular responsibility for data protection and whilst the role is quite varied, the particular focus for the interim post will be on data protection compliance in the organisation’s contractual and data sharing arrangements. This will include supporting the procurement process in the approval of contracts, working with research colleagues in research data sharing arrangements, and ensuring compliance where there is an international transfer of personal data. Given the focus on contractual compliance, candidates with a legal background (in data protection or information governance) may be suitable. The role holder will work collaboratively with Academic and Professional Services divisions, to develop a wide network to support and embed compliance, requiring effective relationship building with staff at all levels. You will need to plan, prioritise and organise the workload in order to meet statutory/regulatory deadlines and commercial requirements, and to manage any reputational risks to the organisation.The role is part of the Information Management and Compliance team, who are responsible for casework, policy and regulatory compliance in a number of key areas, including data protection, privacy, records management and Freedom of Information legislation.KEY TASKS AND MAIN RESONSIBILITIESContract Reviews – Data Protection and Compliance Supporting Data Protection Impact Assessments PRINCIPAL ACCOUNTABILITIES · Manage, promote and maintain a high-quality service, engendering a culture of continuous improvement.· Manage the operational outputs of the team, ensuring the provision of consistent advice and guidance in an accessible format.· Ensure compliance with all relevant legislation and policies, interpreting the same and advising on their practical application.· Work in partnership with other key stakeholders, principally with colleagues in other Professional Services divisions (specifically Research and Knowledge Exchange, IT, Finance/Procurement and the Office of General Counsel) to ensure a seamless service, providing advice and guidance on data protection and privacy matters.· Act as a key point of contact for all data protection and privacy queries and personal data breach reports, providing practical advice and guidance to staff on complying with the requirements of the data protection and privacy regimes.· Reviewing documentation and considering the implications and options for the organisation.· Ensure an in-depth understanding of the personal data processed across the organisation, capturing this in data flow maps, privacy notices and associated documentation.· Act as the central point of contact for all consultation responses relating to data protection and privacy, ensuring that the organisations response is coordinated, timely and consistent, and keeping an accurate record of such consultations and logs.KEY RESPONSIBILITIESService Delivery· Working within regulated policy and procedure, undertake day-to-day management of all operational data protection and privacy matters. · Plan and implement activities across the team and with relevant stakeholders to ensure the achievement of statutory deadlines.· Ensure compliance with data protection obligations in the context of research, commercial arrangements, projects and developments through the provision of advice and completion of Data Sharing Agreements, Data Protection contractual clauses and Data Protection Impact Assessments. · Ensure effective systems and procedures are in place to meet statutory deadlines and compliance with data protection and privacy matters.· Plan and implement improvements to systems and procedures to ensure effective administration, including making recommendations to the Executive and relevant Committees for policy changes and process improvements.· Maintain appropriate records and documentation commensurate with policy and procedure and legislative requirements for accountability documents.· Provide reports internally and externally as appropriate. To undertake analysis, interpretation and presentation of data protection and privacy policy, legislative and HE sector changes to inform decision-making.Policy and Procedure· Collate, review and disseminate communications and updates relating to data protection and privacy from external bodies such as the ICO and First Tier Tribunal, proactively monitoring legal and policy developments within the HE sector relating to data protection and privacy.· Provide advice to enquiries on the application of data protection and privacy policy/procedure, including the retention, storage and destruction of personal data and other information, auditing compliance with retention schedules and records management.· Contribute to policy decisions and improvements ensuring that emerging/agreed policy changes are effectively communicated and implemented, along with sector best practice.· Establish and maintain a central bank of policies, procedures and notices in relation to data protection and privacy for the organisation and ensure they are reviewed in accordance with the agreed review cycle. Team Management and Leadership· Provide management and leadership to motivate the team to achieve targets and objectives.· Ensure the availability of resources to achieve targets and objectives including the selection, induction, performance management and development of team members.· Support the development of a organisations network of data protection stakeholders, champions and Information Asset Owners, providing training and coaching to ensure a culture of awareness of and compliance with data protection and privacy obligations.· Foster an ethos of continuous improvement, engaging with key stakeholders to capture feedback.Customers and Stakeholders· Proactively work with internal and external stakeholders and colleagues within the team to ensure effective service delivery, exchange of information and provision of data to inform decisions as necessary, showing appropriate sensitivity when needed.PERSON SPECIFICATIONEducated to degree level, or other equivalent qualification, or relevant level of experience.A detailed practical knowledge and understanding of data protection legislation and privacy requirements.Experience of contract review and understanding the importance of data protection regulations pertaining to the information presentedSignificant experience of providing advice and guidance with drafting/reviewing documentation to high standards to ensure legal and regulatory compliance.Experienced in drafting policies, procedures and guidance, with the ability to have a sound grasp of technical detail, balanced with a strategic and pragmatic perspective.Ability to effectively manage staff.Well-developed oral and written communication skills with the ability to present complex policy and procedures in a way that can be understood by the audience.Planning and organisational skills, with the ability to delegate to team members where appropriate.Exceptional interpersonal skills with the ability to effectively influence in area of expertise, effectively contribute to team working to build and develop working relationships.Analytical skills with the ability to generate effective solutions and make effective decisions.Excellent IT Skills on MS platform with experience using functional databases.
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Proof Reader - Quality Assurance
Twickenham
£14.29 per hour
Proof-Reader / Quality Assurance Analyst Work from Home / Twickenham Office£14.29 per hourMonday to Friday (35 hours a week)6 Month Temporary ContractPossible Temp to PermASAP Start About the company Our client protects the content, product and interests of the film and television industries are and regarded as the leaders in intellectual property protection. They investigate cybercrime, fraud and other IP crime which meets the needs of governments, law enforcement and private organisations in mitigating risk and making informed decisions.They are now seeking a Quality Assurance Analyst – Due Diligence to assist with proof reading and quality assurance for clients reports to ensure that the content is grammatically correct, the key points are highlighted and summarised, and the content is accurate and complete. This role will mainly be a ‘Work from Home’ position, but you will be required to attend the office 1-2 days a week Key Responsibilities • Ensure the terms of reference and requirements, set by the client, are met in the submitted report. Apply quality assurance by maintaining: Consistent style and formatting· Ensure the report is logical and flows well· Ensure correct tense · Evaluate page elements such as images, text spacing and positioning · Ensure references are accurate and, where applicable, function (e.g. bookmarks)· Rephrase written text to ensure document structure and content are consistent· Ensure illustrations are suitably captioned and referenced Content· Ensure all required verifications and submitted information are noted and outlined in the document by cross referencing the source documents.· Ensure that the information submitted has been accurately interpreted. This will include analysis of bank statements, translated documents, company formation documentation, etc.· Ensure that open-source research has been accurately interpreted and conveyed, with adequate references. This will require reading the articles referenced in the footnotes· Ensure the report does not introduce bias or opinion of the author· Ensure that the information is included in the correct section and avoids repetition. · Ensure there are no irrelevant passages or assessments, or superfluous ‘padding’ of the document · Liaise with the author, when required, to discuss queries and provide report feedback. Note common and repetitive mistakes.· Ensure that the report has a concise Executive Summary and informative Threat Matrix that accurately reflects the main threats identified and allows the client to make a well-informed decision. Why you will be hiredTo be considered for this role you will require:• Proof reading to a very high standard; legal, law enforcement, geo-political or finance/business background ideal• Ideally a minimum five years’ experience• Self-starter with minimal supervision• Ability to work to strict deadlines• Experience of law enforcement or other public body criminal investigation background, private criminal investigation experience, or criminal analytical experience advantageous
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meet the team
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Steve Brennan
Managing Director
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Shelley King
Marketing and Operations Executive
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Daniel Rose
Divisional Manager
Knowledge & Information Management
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Mark Leigh
Business Development Executive
Knowledge & Information Management
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Andrew Buchanan
Payroll Manager
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Nice things people say about us
Candidates
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I am very much pleased with Ioanna Fytilopoulou from Sue Hill recruitment agency for finding me the right job.
The job conditions and the time of work suit with my current circumstances. Within a day of my registration meeting, she put me forward for an interview and then after called me to see how the interview went. I was very happy with the advice and service I received and have no hesitation to recommend Sue Hill Recruitment to anyone who is looking to secure a new role or even a career change.
Thank you for all your support.
Meaza T Abrahaley-M.
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Sue Hill Recruitment have provided me with a first class service when I have been looking for work
They have always answered any queries very quickly, so I always felt supported. Strong communication meant I was always updated feedback during any of my interviews and I was lucky enough to secure a fantastic position at Boston University via their services
Daniel and Ioanna were friendly, caring and informative and I can't recommend their services enough.
The system used to populate and manage timesheets is very clear and easy to use and understand.
Many thanks
David Crossinggum
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I decided to register with Sue Hill early last year after deciding to move on from a post I had been in for a number of years. I had a very helpful initial meeting where I explained my employment history and the type of role I was looking for.
Sue Hill always an interesting range of posts in a variety of fields which made them a good agency to be registered with.
I found the staff very helpful and friendly whenever I contacted them about a relevant advertised post. They would always explain the process by which I could apply. They were always prompt in responding to any enquiries. They were also re-assuring and supportive when I went for a role. The recruiter is very approachable and friendly which helped put me at ease about applying for roles
Last summer a post in an academic library became available. It was almost exactly the type of role I had been looking. I contacted Sue Hill to ask to be considered for the role. The recruiter matched my experience and skills to the post. After suggesting a small update to my CV, they put me forward for the role. They briefed me about the employer and what the role would involve.
I was offered and interview and given fuller information about the role. I was able to prepare fully for the interview based on this information. The recruiter supported me through the interview process.
I went to the interview and the information I was given proved essential in my ability to prove my suitability for the role and that I understood what would be required of me.
The following morning to my great delight the recruiter called me to offer me the role. They made sure I got confirmation of the job offer and arranged my starting date and contract within a couple of days and answered all my remaining questions about the role. I began the role within a fortnight of the offer and the recruiter made sure I was happy in my new role
I have now been in my post for a few months and am enjoying it greatly. Sue Hill ensures I am paid promptly and answer any questions I have regarding issues such as leave.
I very much recommend Sue Hill
Jennifer Milligan
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I joined Suehill Recruitment in November when I was made redundant.
I spoke to Ioanna and have also dealt with Daniel who has helped me find suitable work. I had an initial interview for a position and both the organisation and I felt the job wasn’t suitable. I was then put forward for another position but was unsuccessful. Ioanna was so helpful and kind towards me and provided constructive feedback from my interview and told me I would find something more suitable.
In January I was put forward for a role at UCL Library and was successful in securing the contract position. I have now been working here for 5 months and I am really enjoying working there. The staff are all really friendly and helpful and I am really expanding my experience and knowledge. I think Sue Hill are a fantastic agency to have contact with when you are looking for work within the library sector.
Ioanna is especially kind especially if you don’t succeed in an interview.
Ella Philpott-Kent
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Working with Sue Hill has been very good!
The team is very friendly and helpful when a problem occurs. I have been able to find placements in libraries through Sue Hill!
Very thankful!
Carla Figueiredo
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I have worked as a library assistant with Sue Hill for three years now across London, in a variety of prestigious posts in higher education. The service Sue Hill provides is excellent in terms of both understanding my personal motivations and targets, and in terms of my skills and professional development. Sue Hill enhances a flexible working environment, direct and pleasant communication and control over the timetable and weekly pay, as well as, the necessary support in financial matters. Furthermore, it allows the opportunity to further progress from a temporary contract to a permanent one with the client company -as has been my case with one of my assignments-. Sue Hill's service is essential in our professional fast paced times, especially since many of us require more than one job to make it through. I am thankful to my colleague who suggested the service to me back in 2015. I haven't looked back ever since.
Dr Michelangelo Paganopoulos
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I have been registered with Sue Hill for years (but may have expired for periods without my noticing). Unfortunately, vacancies have been almost always in London, or in the furthest part of London for a reasonable commute as I live in East Hampshire about 50 miles/1 hour 10 mins from Waterloo. So, I was delighted when Daniel contacted me about a University of Winchester contract which I am currently employed on, and the application was speedily conducted by Daniel who kept in touch throughout the process of interview etc.
Moira Johnson
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I am extremely happy with the service provided by Sue Hill Recruitment. Soon after an initial registration meeting, they were able to arrange two interviews for great positions and assisted me each step of the way. I was fortunate enough to be offered both positions and started within a week of accepting the opportunities.
Everyone I spoke to was communicative and responsive and made the whole process so easy for me.
Thank you
Anna Gialdini
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I would just like to say a very big thank you to you and your team for helping me get back into full time employment so quickly. Also, for listening to what sort of employment I am interested in and finding me just that!
The service you and your team provide is exceptional and to the highest level of professionalism. Your website is really easy to get around to and use, I found it really appealing when I was looking for that one great agency to help me.
You were all so incredibly welcoming and professional from the minute I met you. I cannot thank you enough not only for your ongoing hard efforts but for your fantastic support and advice. I have no hesitation in recommending your service.
Once again, a huge thank you.
Fahima Begum
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Thanks to Sue Hill Recruitment and Daniel & Ioanna
I've recently landed a wonderful new role at the very prestigious Wellcome Institute within their library.
I have been temping for a couple of years through Sue Hill and I have found them to be very supportive and encouraging. While temping work in such a specialist area can fluctuate, certainly there's been some excellent roles I've been put forward for at UCL, including an opportunity to work with rare books.
Sue Hill staff respond quickly and efficiently to any questions or queries and keep me up to date on potential roles and interviews. They have been very helpful and understanding, and provide clear and helpful communication, and matching my skills to suitable library roles, that they can see I would work well in.
Abigail Reid
NICE THINGS PEOPLE SAY ABOUT US
Clients
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I approached Sue Hill Recruitment about filling a temporary Library Assistant vacancy within our highly specialised academic library.
The consultants were extremely helpful, responsive and thorough from the first communication.
They both visited our library to better understand our requirements and to discuss face to face the role we needed to fill.
The quality of the candidates submitted and interviewed was extraordinarily high, and we soon had a wonderful candidate in post who was an excellent fit within our team.
My experience of working with Sue Hill Recruitment has been overwhelmingly positive and I cannot recommend them enough for their services.
Morgan Bailas-Ferry - Library Manager - Fashion Retail Academy
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Having secured my position at Boston University through Sue Hill, I have since used their services when I have required temporary cover for my Library Assistants and most recently the recruitment of a Deputy Librarian.
Again they provided strong, quick and informative responses to all of my queries and it is clear that they strive build a relationship with their clients and understand their needs and the kind of candidates that best suit the working environment.
It’s great, and very reassuring, that I have a named contact I can approach directly, and I feel I can approach them at any point and ask all and any
questions I need to.David Crossinggum - Librarian - Boston University
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Daniel kindly arranged for Miguel to catalogue my collection of fly-fishing books. I can’t tell you how impressed I am by what he has done. I must add that he is an exceedingly pleasant young man who took great pains to show me what he was doing as he went along, and to patiently explain how to use the material now downloaded into my PC.
I am really most grateful to Daniel for arranging all this and must warmly recommend his services for others. In fact, I will be in touch again shortly to ask if Miguel can come again to do the same job for other parts of my book collection.
Richard Rondel - Private Client
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I have been using the services of Sue Hill Recruitment to fill temporary positions within my team for almost two years. My colleagues and I have been consistently impressed with the quality of the suggested candidates, some of whom have gone on to secure full-time roles with us. The support provided to me by the Sue Hill team during the recruitment process and to our Sue Hill-contracted employees when in post has also been unfailingly responsive and pleasant. I would not hesitate to recommend Sue Hill Recruitment to colleagues in the library sector who are looking to fill positions.
Dominic Allington-Smith - Open Access Publications Manager - University College London
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We have used Sue Hill to recruit part-time library assistants in our small but busy library for many years and have found them to be invaluable. They have found us a sequence of great candidates and been able to react swiftly to make finding a replacement easy for me, each time one of our assistants moves on!"
Alice Tyrell - Director for Academic Programs & Librarian - University of Notre Dame (USA)