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We are the leading recruitment consultancy specialising in Knowledge and Information Management; Market Research; and Digital Marketing roles.
Our specialist consultants offer a seamless service across information and knowledge governance, records management, archiving and library services, data management including DPO and GDPR, market research, project management, insight, analytics, big data and digital marketing.
Founded in 1996 by Sue Hill, in 2013 the agency became part of Progility Group, working closely with our sister company TFPL.
- Market research
- Knowledge & information management
My client is the global leader of award-winning reporting solutions to the market research industry with all the leading MR organisations using its software and services. With headquartered in North West London, with satellite teams in APAC, Europe, North America and the Middle East, the company is seeking a new sales director to work with new and existing clients to sell a range of software products and service solutions.The RoleThis role reports directly to the CEO.Duties would include: -• Identifying new business opportunities and introducing the suite of client’s products and services to new and existing clients• Overall responsibility for growing the sales team and managing sales team members• Co-ordinating sales activity across departments• Ensuring all sales team members are recording activity within CRM system and acting as a champion for best sales practice and CRM recording within the company• Producing timely updates to senior management of sales progress and activity• Managing multiple lead sources simultaneously• Assigning new business leads appropriately amongst the sales team• Creating and executing targeted new business campaigns• Attending/conducting prospect meetings• Exhibiting and presenting at industry conferences in UK and abroad• Ensuring the team has a full pipeline of opportunities and managing these opportunities through the client’s sales cycle• Maintaining a strong working relationship with industry bodies and strategic partner companiesIdeal candidate:Candidates should have a strong working knowledge of the market research world. With management experience and at least 5 years’ business development experience, candidates should be able to demonstrate their sales track record and how they are a team player.
Fantastic opportunity to join this fast-growing practice in one of the leading specialist pharmaceutical global research agencies. The company has undergone a number of stage changes since being established in 1987, which have resulted in it being seen as one of the most recognised and respected global market research providers to the pharmaceutical and healthcare industries The company is an expert in custom market research, qualitative and quantitative, with a focus in brand-development research. Solely active in the pharmaceutical and healthcare industry and operates speciality practices, including Oncology, its largest practice. Key Accountability and Responsibilities: Deliver client-ready material to the Project Leader with delegated responsibility for delivery of some materials directly to the client.Participate in discussions regarding the purchasing and selection of service suppliers and freelancers.Contribute to the effective and efficient use of project resources.Regularly liaise with the client from the briefing meeting stage to the debriefing and final report.Recommend ideas on the approach and methodologies in order to fully meet the client's requirements.Write the proposal to a client-ready standard for the Project Leader.Produce accurate project costings, necessary proformas and be involved in the decision on supplier costs and choice of supplier.Contribute to briefing agencies and freelancers while ensuring adequate control remains with the company.Write and deliver final discussion guides / questionnaires for delivery to the Project Leader (occasionally to the client) utilising input from the other team members where necessary.Organise and attend client-viewed fieldwork alone including solving any client issues that arise with minimal assistance.Conduct in-depth one-to-one interviews and duos/trios and may on occasion moderate focus-groups (client-viewed).Prepare an analysis grid, conduct content analysis and possibly manage input into the “brainbash”.Write all or parts of the client debrief including draft conclusions and recommendations for delivery to the Project Leader at client-ready standard.Attend final debrief meeting with client and participate in presentation as appropriate at the Project Leader’s discretion.Ensure that all outputs delivered to the Project Leader are of the highest standards within the constraints of deadlines and budgets.Be involved in non-project work designed to improve the practices of the company.Work with the head of UK business development on the acquisitions of new clients. Develop in this role. Essential: Qualitative or qualitative or both.A minimum of 18 months + experience working in a pharmaceutical market research agency.If not worked in Healthcare/pharma research, then sciences degree would suffice.Strong knowledge of market research methodologies is required.Understanding of the pharmaceutical and healthcare industries in the UK or an enthusiasm to learn about the UK / Healthcare sector. Excellent client-handling skills, including the ability to actively listen.Good interpersonal and influencing skills and written and presentation skills.Some project management and customer service skills. Full Job Spec available on request contact mark on 0207 378 5476 or mark.leigh@suehill .com
This is an excellent opportunity to join the fastest-growing practice in one of the leading specialist pharmaceutical global market research agencies. The company is an expert in custom market research, both qualitative and quantitative, with a focus in brand-development research. It is solely active in the pharmaceutical and healthcare industry and operates specialty practices, including Oncology, its largest such practice. Projects cover all phases of the pharmaceutical life cycle and the company has a strength in pre-launch positioning and communications market research. The company has attracted talent that spans a vast range of experience, including strategic brand-planning, client-side market research experience and specialist research methodologies that are recognised within the client base as novel and leading edge. Due to its innovative approach and its willingness to adapt and enhance its methodologies, our client’s research expertise is highly sought-after by global brand marketers and global market research departments across the globe. The specification is as follows: Maternity cover (12 Months) from April 2020Split role 75:25 in terms of focus75 to update their existing techniques by ensuring they utilise behavioural science and other thought models25 to develop new techniques to meet the challenges their clients faceLargely qualitative role, but some understanding of quant is requiredShould have some pharma experience, but may be from a consumer, technology or business to business backgroundExperience of communications research essential To discuss further please contact Mark 02079785476 or email@example.com
Excellent opportunity to join this fastest-growing practice in one of the leading specialist pharmaceutical global market research agencies as an Associate Director.This is a very interesting, challenging role working for my client with focus on lead and deliver successful, insight and qualitative research projects for the varying accounts, resulting in repeat business from those clients. The role is working very closely with Account Team leaders, the qual team, the quant team and running high quality innovative qual projects.The company has attracted talent that spans a vast range of experience, including strategic brand-planning, client-side market research experience and specialist research methodologies that are recognised within the client base as novel and leading edge. Due to its innovative approach and its willingness to adapt and enhance its methodologies, our client’s research expertise is highly sought-after by global brand marketers and global market research departments across the globe.Job Purpose:To identify and win new business opportunities and to build the client base by attracting new clients to the organisation, penetrating into new areas (e.g. therapy franchises) of established clients; to lead multiple qualitative and quantitative, local and international projects; to manage and motivate the project team of professional researchers; to be a spokesperson for the Company, to deliver profitable projects and grow client relationships to win repeat business. Do you possess the following key experience? A minimum of 4 years’ experience working in a market research agency with time spent with a pharmaceutical focusClient-side experience an advantageAn expert in ad-hoc qualitative and quantitative market research techniques (ideally 50/50 but more weighting on qualitative)Multiple therapeutic experienceTeam management and development experienceAbility to deliver high quality standards to clientsStrong knowledge of market research methodologiesA good understanding of the pharmaceutical and healthcare industries Full Job spec available on request, please email firstname.lastname@example.org or call 02073785476
A global law firm has a job opportunity for a Knowledge Management professional, a talented content specialist, to work as a Senior Knowledge Systems Specialist with a focus on the Intranet.The Senior Knowledge Systems Specialist will manage work on a range of operational and strategic projects, processes and initiatives but with a specific focus on ensuring the global intranet provides quality, trusted content at all times. You will become a trusted advisor to the global network of content owners and editors, and the wider Knowledge team.Key job responsibilities of the Senior Knowledge Systems Specialist will include: Helping to define a content strategyLeading an intranet content audit and clean-up programmeShaping the delivery of intranet content across different content types and for different audiencesAdvising on what effective intranet content looks likeEstablishing processes to ensure effective content life-cycle management practicesDevising and supporting training and communication needs To apply for this knowledge systems role, you should possess experience in a similar Intranet and content focused role, including: Experience of working on large, global intranets, with a focus on content managementProven track record of working on intranet content related projects, including content audits, content strategy development, migration, and reporting processes and analysisExcellent understanding of intranet content management principles, processes and best practice, including relationship with metadata, taxonomies and their importance in relation to searchStrong experience in advising people on how to create, structure and design online content for a globally dispersed internal audience, and where content publishing and management is devolvedExperience of working with SharePoint intranets, including intranet pages, using web parts, lists, libraries etcGood writing, editorial and proof-reading skillsLegal sector or professional services experience preferred This Senior Knowledge Systems Specilalist role is a permanent position based in central London.To be considered for this this and similar Knowledge, Content and Intranet Management roles please apply with your CV to email@example.com
Urgent temporary job opportunity for two Archives Assistants, for a media company based in central London. You will be scanning files and paper records from manual folders, scanning them to shared folders and naming the soft copy records onto a database. You will arrange for the files to be confidentially discarded. This is a short term project, likely to last around three weeks on a temporary basis to start as soon as possible and you should be available immediately. Hours are 9-5.30, Monday to Friday. Applications for this temporary job opportunity are welcomed from candidates with experience in a similar Archives assistant or Records assistant job or experience in Records management or relevant Information Management experience. You should be able to work under your own initiative and be able to maintain your attention to detail whilst performing repetitive tasks. You will already possess basic experience of indexing and of scanning documents. To be considered for this and other junior Archives or Records Management positions please apply with your CV to firstname.lastname@example.org
Archivist A 12- month Maternity Cover 28 hours per week Salary of £29,776 pro rataAbout the companyOur client is currently focusing on celebrating culture, heritage and diversity with vibrant community events for local people, businesses and visitors to enjoy.What you’ll be doingThe Archivist will be developing the collection, ensuring its security and preservation whilst overseeing cataloguing to the required standards. Main responsibilitiesProactively identifies best practice in the sector and updates systems, policies and procedures accordingly alongside the Heritage Team LeaderManage the archive collections stored both on and offsite, ensuring they are stored to required standards and that there is public access to the collections wherever possible.Lead on cataloguing archival collections to relevant standards.Prepare and maintain archival finding aids in the most appropriate format.Coordinate the cataloguing of Heritage Service collections (museum, local history and archival) in the collections management system CALM by providing training, setting priorities and procedures and overseeing cataloguing undertaken by other staff and volunteers.Contribute to the ongoing development and improvement of the service, setting and achieving heritage performance and income targets.Provide an excellent standard of customer serviceWork towards the service being delivered in an outcome-focused and efficient way, training colleagues, volunteers and customers in their use, processing and handling of archive materials.Why you’ll be hiredTo be considered for this role you will require:EssentialHave a postgraduate qualification in Archives and Records Management (or equivalent) Have post qualification experience in the management of records and archives Demonstrable experience of cataloguing to international cataloguing standards (such as ISAD(G)) and familiarity with CALM Experience in or interest in digital preservation solutionsA good understanding of record management processes and be able to work closely with record manager to confirm what should be transferred to the archive.DesirableExperience of supervising the work of staff and volunteersExperience of working with heritage collections stored off-siteWhy you should applyThe position will give the successful candidate experience of preserving and sharing a diverse heritage and make it accessible to the community. This is a great opportunity for an exceptional candidate to put your archival and cataloguing knowledge and experience to work with a talented team.If you are interested in learning more: Please get in touch on 020 7378 5468 on Ioanna.email@example.com
A leading global law firm has a permanent job opportunity for a Researcher, based within their central London offices in the Research Services team. What you’ll be doing The role will be to support the Research team who supports the firm’s quality in service delivery and the team adds valuable commercial perspective to research requests. Undertaking research using a range of legal, business resourcesHaving attention to detail and the ability to present complex and accurate research in a logical and confident mannerPossessing strong IT skills, including MS OfficeBeing experienced in providing current awareness and alerting servicesHaving superb customer service skillsHelping with the maintenance and development of the intranet, including legal and business research quick guides and training material.Having a strong interest and awareness of global business events and in the legal sector.Helping with research skills trainingBeing experienced in library management systems Why you’ll be hired This job would suit a confident and professional candidate who is keen to further develop a career in the Knowledge and Information Management sector. Ideally you will have a recognised Library or information degree at either post-graduate or graduate level. The successful candidate will have strong Microsoft Office skills and a be a confident communicator who is professional and organised. Why you should apply This is a great job opportunity to further your career in the Legal Knowledge and information industry within a highly respected legal organisation and to gain extremely well regarded and marketable experience. To be considered for this and similar job opportunities please apply with your CV to Kathy.Thistlethwaite@tfpl.com as soon as possible.
Information and Records CoordinatorDerbyPermanent£22,000 - £25,00037 hours a weekASAP StartAbout the company We are recruiting for our Membership Body client in Derby, who are looking to recruit an Information and Records Coordinator into a newly generated role, to join their Technical Services and Policy Team, to assist in the establishment and running of the organisations ‘Knowledge Centre’, whilst delivering effective custodianship of the digital library and physical Library / Archive content.What you will be doing Competently input into the digital library design for the ‘Knowledge Centre’.Source and research historical, newly published and emerging publications as potential additions to the digital library.Evaluate digital and physical papers, books and other resources for consideration as additions to the digital library – ensuring agreed quality and compliance measures are applied and appropriate cataloguing/labelling rules are used.Manage and maintain digital library content on a day to day basis, optimising the systems for storing and delivering digital content to the end user.Anticipate, research and report on current and potential information and records needs, in support of future industry policy and direction.Publicise services to stakeholders and endeavour to expand the use of Knowledge Centre resources.Establish and maintain effective relationships with partner organisations and external stakeholders to strengthen the organisations ‘technical voice’.Follow and report on record management standards and trends.Liaise with the digital library third-party software provider as required.Manage the recording and archiving of Technical Services & Policy team information, to enable accurate referencing and retrieval of source material, enquiries and meeting notes.Operate office systems to process work, index and maintain accurate, searchable records.Support technical standards development and technical communications, including provision of technical content into the monthly journal, through quality information retrieval.Resolve information enquiries from both internal and external sources, providing written, face to face or telephone responses as appropriate. Why you’ll be hiredTo be considered for this role you will require: Experience of working within a Library / Archive / Cataloguing settingExperience of dealing with complex information/document management systemsKnowledge of managing digital repositoriesUnderstanding of copyright licensingFamiliar with navigating technical languageUnderstanding and applying quality and compliance measuresComfortable liasing with Industry, Academic and Government stakeholdersExcellent attention to detail Why you should applyThis is a great opportunity for an exceptional candidate to put their Information research and gathering skills to useIf you are interested in learning more information about the role please get in touch
TFPL are working in partnership with a Successful Global Cyber Security Organisation Based in Holland who is looking for a Business Development manages to work in their global team.The RoleBusiness Development Manager The Business Development Manager is responsible for achieving individual revenue targets within our client’s new business team.As part of this role, the Business Development Manager will be required to grow the client base through pro-active prospecting with a mixture of telesales, digital networking, events and face to face activity (100% new business focus) Create and maintain a business plan to achieve the overall strategy & deliver revenue. Key Responsibilities: Identify, research and qualify new business opportunities – to drive revenue growth from prospect accounts Deliver upon core business KPI’s – specifically revenue, activity and forecasting controlBuild relationships with colleagues to identify and facilitate cross-sell opportunities Proactively contribute to wider new business strategy (product development, marketing etc) Maintain accurate records within the Salesforce CRM of all interaction, communication and potential opportunities. Role Requirements: Cyber Security Sales ExperienceStrong Understanding of Cyber Security & Penetration TestingKnowledge and understanding of the digital marketing sectorConfident and persuasive verbal and written communication skills , both Dutch & English Speaker. Strong interpersonal skills with the ability to influence internal and client stakeholdersKnowledge and understanding of the client buying process, Solutions DrivenEffective negotiation skillsSuperior time management and prioritization practicesInterest in Technology & Cyber Security in the Gaming & finance Industries. Why this Client? Our client will provide you with a fun and creative environment with a great team and unmatchable working conditions in a super location, you also have the option to work from home. Salary & BenefitsCompetitive with Excellent Corporate Benefits.International Travel fully ExpensedTo find out more information please contact me in 0207 378 5478 or Email Ola.Akinkugbe@tfpl.com
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I am very much pleased with Ioanna Fytilopoulou from Sue Hill recruitment agency for finding me the right job.
The job conditions and the time of work suit with my current circumstances. Within a day of my registration meeting, she put me forward for an interview and then after called me to see how the interview went. I was very happy with the advice and service I received and have no hesitation to recommend Sue Hill Recruitment to anyone who is looking to secure a new role or even a career change.
Thank you for all your support.
Meaza T Abrahaley-M.
Sue Hill Recruitment have provided me with a first class service when I have been looking for work
They have always answered any queries very quickly, so I always felt supported. Strong communication meant I was always updated feedback during any of my interviews and I was lucky enough to secure a fantastic position at Boston University via their services
Daniel and Ioanna were friendly, caring and informative and I can't recommend their services enough.
The system used to populate and manage timesheets is very clear and easy to use and understand.
I decided to register with Sue Hill early last year after deciding to move on from a post I had been in for a number of years. I had a very helpful initial meeting where I explained my employment history and the type of role I was looking for.
Sue Hill always an interesting range of posts in a variety of fields which made them a good agency to be registered with.
I found the staff very helpful and friendly whenever I contacted them about a relevant advertised post. They would always explain the process by which I could apply. They were always prompt in responding to any enquiries. They were also re-assuring and supportive when I went for a role. The recruiter is very approachable and friendly which helped put me at ease about applying for roles
Last summer a post in an academic library became available. It was almost exactly the type of role I had been looking. I contacted Sue Hill to ask to be considered for the role. The recruiter matched my experience and skills to the post. After suggesting a small update to my CV, they put me forward for the role. They briefed me about the employer and what the role would involve.
I was offered and interview and given fuller information about the role. I was able to prepare fully for the interview based on this information. The recruiter supported me through the interview process.
I went to the interview and the information I was given proved essential in my ability to prove my suitability for the role and that I understood what would be required of me.
The following morning to my great delight the recruiter called me to offer me the role. They made sure I got confirmation of the job offer and arranged my starting date and contract within a couple of days and answered all my remaining questions about the role. I began the role within a fortnight of the offer and the recruiter made sure I was happy in my new role
I have now been in my post for a few months and am enjoying it greatly. Sue Hill ensures I am paid promptly and answer any questions I have regarding issues such as leave.
I very much recommend Sue Hill
I joined Suehill Recruitment in November when I was made redundant.
I spoke to Ioanna and have also dealt with Daniel who has helped me find suitable work. I had an initial interview for a position and both the organisation and I felt the job wasn’t suitable. I was then put forward for another position but was unsuccessful. Ioanna was so helpful and kind towards me and provided constructive feedback from my interview and told me I would find something more suitable.
In January I was put forward for a role at UCL Library and was successful in securing the contract position. I have now been working here for 5 months and I am really enjoying working there. The staff are all really friendly and helpful and I am really expanding my experience and knowledge. I think Sue Hill are a fantastic agency to have contact with when you are looking for work within the library sector.
Ioanna is especially kind especially if you don’t succeed in an interview.
Working with Sue Hill has been very good!
The team is very friendly and helpful when a problem occurs. I have been able to find placements in libraries through Sue Hill!
I have worked as a library assistant with Sue Hill for three years now across London, in a variety of prestigious posts in higher education. The service Sue Hill provides is excellent in terms of both understanding my personal motivations and targets, and in terms of my skills and professional development. Sue Hill enhances a flexible working environment, direct and pleasant communication and control over the timetable and weekly pay, as well as, the necessary support in financial matters. Furthermore, it allows the opportunity to further progress from a temporary contract to a permanent one with the client company -as has been my case with one of my assignments-. Sue Hill's service is essential in our professional fast paced times, especially since many of us require more than one job to make it through. I am thankful to my colleague who suggested the service to me back in 2015. I haven't looked back ever since.
Dr Michelangelo Paganopoulos
I have been registered with Sue Hill for years (but may have expired for periods without my noticing). Unfortunately, vacancies have been almost always in London, or in the furthest part of London for a reasonable commute as I live in East Hampshire about 50 miles/1 hour 10 mins from Waterloo. So, I was delighted when Daniel contacted me about a University of Winchester contract which I am currently employed on, and the application was speedily conducted by Daniel who kept in touch throughout the process of interview etc.
I am extremely happy with the service provided by Sue Hill Recruitment. Soon after an initial registration meeting, they were able to arrange two interviews for great positions and assisted me each step of the way. I was fortunate enough to be offered both positions and started within a week of accepting the opportunities.
Everyone I spoke to was communicative and responsive and made the whole process so easy for me.
I would just like to say a very big thank you to you and your team for helping me get back into full time employment so quickly. Also, for listening to what sort of employment I am interested in and finding me just that!
The service you and your team provide is exceptional and to the highest level of professionalism. Your website is really easy to get around to and use, I found it really appealing when I was looking for that one great agency to help me.
You were all so incredibly welcoming and professional from the minute I met you. I cannot thank you enough not only for your ongoing hard efforts but for your fantastic support and advice. I have no hesitation in recommending your service.
Once again, a huge thank you.
Thanks to Sue Hill Recruitment and Daniel & Ioanna
I've recently landed a wonderful new role at the very prestigious Wellcome Institute within their library.
I have been temping for a couple of years through Sue Hill and I have found them to be very supportive and encouraging. While temping work in such a specialist area can fluctuate, certainly there's been some excellent roles I've been put forward for at UCL, including an opportunity to work with rare books.
Sue Hill staff respond quickly and efficiently to any questions or queries and keep me up to date on potential roles and interviews. They have been very helpful and understanding, and provide clear and helpful communication, and matching my skills to suitable library roles, that they can see I would work well in.
I approached Sue Hill Recruitment about filling a temporary Library Assistant vacancy within our highly specialised academic library.
The consultants were extremely helpful, responsive and thorough from the first communication.
They both visited our library to better understand our requirements and to discuss face to face the role we needed to fill.
The quality of the candidates submitted and interviewed was extraordinarily high, and we soon had a wonderful candidate in post who was an excellent fit within our team.
My experience of working with Sue Hill Recruitment has been overwhelmingly positive and I cannot recommend them enough for their services.
Morgan Bailas-Ferry - Library Manager - Fashion Retail Academy
Having secured my position at Boston University through Sue Hill, I have since used their services when I have required temporary cover for my Library Assistants and most recently the recruitment of a Deputy Librarian.
Again they provided strong, quick and informative responses to all of my queries and it is clear that they strive build a relationship with their clients and understand their needs and the kind of candidates that best suit the working environment.
It’s great, and very reassuring, that I have a named contact I can approach directly, and I feel I can approach them at any point and ask all and any
questions I need to.
David Crossinggum - Librarian - Boston University
Daniel kindly arranged for Miguel to catalogue my collection of fly-fishing books. I can’t tell you how impressed I am by what he has done. I must add that he is an exceedingly pleasant young man who took great pains to show me what he was doing as he went along, and to patiently explain how to use the material now downloaded into my PC.
I am really most grateful to Daniel for arranging all this and must warmly recommend his services for others. In fact, I will be in touch again shortly to ask if Miguel can come again to do the same job for other parts of my book collection.
Richard Rondel - Private Client
I have been using the services of Sue Hill Recruitment to fill temporary positions within my team for almost two years. My colleagues and I have been consistently impressed with the quality of the suggested candidates, some of whom have gone on to secure full-time roles with us. The support provided to me by the Sue Hill team during the recruitment process and to our Sue Hill-contracted employees when in post has also been unfailingly responsive and pleasant. I would not hesitate to recommend Sue Hill Recruitment to colleagues in the library sector who are looking to fill positions.
Dominic Allington-Smith - Open Access Publications Manager - University College London
We have used Sue Hill to recruit part-time library assistants in our small but busy library for many years and have found them to be invaluable. They have found us a sequence of great candidates and been able to react swiftly to make finding a replacement easy for me, each time one of our assistants moves on!"
Alice Tyrell - Director for Academic Programs & Librarian - University of Notre Dame (USA)