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We are the leading recruitment consultancy specialising in Knowledge and Information Management; Market Research; and Digital Marketing roles.
Our specialist consultants offer a seamless service across information and knowledge governance, records management, archiving and library services, data management including DPO and GDPR, market research, project management, insight, analytics, big data and digital marketing.
Founded in 1996 by Sue Hill, in 2013 the agency became part of Progility Group, working closely with our sister company TFPL.
- Market research
- Knowledge & information management
Knowledge ManagerWork from Home initially £36,00040 hours per weekASAP Start About the company We are presently recruiting for a Knowledge Manager for our Regulatory body client. This is a permanent position that has an immediate start and will initially be working from home Key Responsibilities and Duties The role of the Governance and Accountability team is to ensure that all company work is compliant by design, through procedures which comply with the law and are consistently applied. Our Accountability functions include: • Records management• Undertaking statutory requirements in relation to GDPR/Data Protection and the Public Records Act• Dealing with all Freedom of Information requests received across the business• Maintaining and publicising the whistleblowing and gifts and hospitality registers• Consideration of conduct complaints to the Corporation Secretary• Consideration of potential conflicts of interest• The provision of an executive policy and research team to support the work of the Communications Consumer Panel. The Governance function, amongst other matters, is responsible for information governance arrangements, including advising on governance requirements and governance best practice and the management and smooth running of Boards, Committees and Panels. • Working within the Governance and Accountability team, which is part of the Corporate Services Group, to liaise with the Market Intelligence teams and other key teams to improve knowledge capture and curation across the business• Ensuring that the organisation can identify its key and high-value knowledge assets and manage them in an effective way, in compliance with DPA and GDPR• Creating, updating and delivering knowledge management related training for the organisation and work with the People and Transformation team to ensure delivery of a framework of skills to all areas of the business to support good knowledge sharing and best practice • Conducting knowledge audits and gap analyses of existing knowledge repositories• Working with ICT and Communications team colleagues to embed best-practice knowledge management processes and systems within existing and planned Sharepoint and intranet platforms • Leading the Knowledge Management initiatives to improve knowledge sharing and improve the ways in which existing technologies are used to share knowledge; inspire knowledge creators and managers across the organisation to support KM principles• Assessing the effectiveness of the new Knowledge Management initiatives and their organisational benefits Why you will be hired • A qualification in knowledge management at degree or postgraduate level encompassing the management of digital resources• Previous experience in a knowledge management role in an organisation in the private, the voluntary/not for profit sectors, , government or public services• Experience with SharePoint, other knowledge and repository management tools, intranets/portals, collaborative and social media tools• Awareness of knowledge management theory and organisational benefits• Awareness of data protection and FOI legislation • Awareness of good records management principles• Excellent verbal and written communication skills • Collaborative team player•Project and programme management, including the delivery of multiple, concurrent activities. •An ability to work across organisational boundaries with policy professionals, technologists, data specialists and lawyers to understand their information needs and translate these requirements into workable solutions•The ability to communicate knowledge management concepts, both written and orally, across organisational and technical boundaries, including to senior colleagues and non-technical audiences•Strong interpersonal skills and evidence of ability to interact effectively with, and influence, a range of internal and external stakeholders If you are interested in learning more information about the role. Please get in touch on 020 7378 5469 or email@example.com
Information Project Manager (6-month contract)Work from Home initially £28,000 pro rata35 hours per weekASAP Start About the company We are presently recruiting for an Information Project Manager for our Charity client. This is a 6-month fixed term contract, working from home. The purpose of this role is 3-fold: · To research and compile a Directory of local and national support organisations for use by The Helpline team· To support an internal file migration to Sharepoint Online · To support the revision and structure of the intranet content Key Responsibilities and Duties Create a Directory of support organisations· To research and compile contact details of local service information and relevant national support agencies· Work with the Helpline staff and volunteers to scope what is needed for the Directory and how it will be used to decide how records should be catalogued· To organise and upload the content into a user-friendly accessible Directory format using Sharepoint· Train Helpline staff and volunteers how to use it· To develop a directory of support organisations data quality guidelines including Scope, record ownership, general principles, minimum data capture, data currency, data lifecycle SharepointThe organisation is currently undertaking a project to migrate records held in shared drives to Sharepoint Online, as part of a wider Office365 initiative.· Work closely with the Data Manager and IT Partner to develop an appropriate Knowledge Management approach for this project and communicate this to the organisation. · Ownership of the project plan and day to day tasks associated with this exercise.· Liaise with the IT partner and Data Manager to implement appropriate data retention, privacy and security rules across the organisation.· Identify areas of risk and work to introduce standards across key areas such as record retention and archiving, information classification, security and prioritisation. · Liaise with the Data Manager and other key department leads within the business to introduce a unified, transparent and simplified file classification and taxonomy system across libraries and sites as part of the agreed to-be structure. · Use SharePoint workflow functionality to implement a file management lifecyle with clear update and retention policies applied. Intranet· Support the Communications Content Manager to reorganise and refresh the content on the intranet to make it more accessible and relevant. Why you will be hired · Experience of Records management or Information management· Degree in records management or information management advantageous· Experience of developing classification systems for records management· Knowledge of SharePoint Online · Familiarity with Office365 – including OneDrive· Ability to research information and organisations that offer support service · Assessing information / records requirements based on users needs· Ability to work closely with internal stakeholders · Basic project management experience Required Knowledge· Good use of Sharepoint · Understanding of Document Security best practice · Good awareness of GDPR · Information Quality Assurance awareness · Online classification · An understanding of integration between CRM and KM systems. · An awareness of Backup and recovery standards Key Skills required· Research · Classification· Excellent communication skills · Building credibility quickly· Assessing requirements· Good communicator· Good written skills· Good use of Excel· Ability to re/draft guidance to communicate clear messagesWhy you should applyIf you are interested in learning more information about the role. Please get in touch on 020 7378 5469 or firstname.lastname@example.org
A leading global law firm has a great 12 month FTC opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive Know-how and Information to your dedicated practice area. Key job responsibilities may include:- Lawyer liaison for the harvesting and publishing of internal legal know-how; and providing content to the intranet- Answering enquiries and providing research into legal, commercial and market topics- Monitoring legal, regulatory, and market developments of relevance to the practice area and providing a range of tailored current awareness bulletins and alerts- Organising and delivering training, such as into research databases- Information asset management This job vacancy would suit a professionally qualified and experienced Knowledge or Information Officer or Researcher who has worked within the Knowledge, Library or Information service of another law firm or professional services organisation. It is essential that you hold possess an Information qualification in addition to some experience providing a similar range of duties. This should have been gained in a corporate information setting, c.12months relevant experience is sufficient for the right candidate with the right attitude.Strong communication and interpersonal skills are necessary to be able to do this job effectively in a highly professional environment, in addition to an enthusiastic personality and a willing and pro-active attitude. This is a great chance to join the highly professional, highly respected Knowledge and Information team of a prestigious law firm, based within their central London offices. To be considered for this and other Knowledge and Information management job vacancies please apply to email@example.com with your CV.
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I am very much pleased with Ioanna Fytilopoulou from Sue Hill recruitment agency for finding me the right job.
The job conditions and the time of work suit with my current circumstances. Within a day of my registration meeting, she put me forward for an interview and then after called me to see how the interview went. I was very happy with the advice and service I received and have no hesitation to recommend Sue Hill Recruitment to anyone who is looking to secure a new role or even a career change.
Thank you for all your support.
Meaza T Abrahaley-M.
Sue Hill Recruitment have provided me with a first class service when I have been looking for work
They have always answered any queries very quickly, so I always felt supported. Strong communication meant I was always updated feedback during any of my interviews and I was lucky enough to secure a fantastic position at Boston University via their services
Daniel and Ioanna were friendly, caring and informative and I can't recommend their services enough.
The system used to populate and manage timesheets is very clear and easy to use and understand.
I decided to register with Sue Hill early last year after deciding to move on from a post I had been in for a number of years. I had a very helpful initial meeting where I explained my employment history and the type of role I was looking for.
Sue Hill always an interesting range of posts in a variety of fields which made them a good agency to be registered with.
I found the staff very helpful and friendly whenever I contacted them about a relevant advertised post. They would always explain the process by which I could apply. They were always prompt in responding to any enquiries. They were also re-assuring and supportive when I went for a role. The recruiter is very approachable and friendly which helped put me at ease about applying for roles
Last summer a post in an academic library became available. It was almost exactly the type of role I had been looking. I contacted Sue Hill to ask to be considered for the role. The recruiter matched my experience and skills to the post. After suggesting a small update to my CV, they put me forward for the role. They briefed me about the employer and what the role would involve.
I was offered and interview and given fuller information about the role. I was able to prepare fully for the interview based on this information. The recruiter supported me through the interview process.
I went to the interview and the information I was given proved essential in my ability to prove my suitability for the role and that I understood what would be required of me.
The following morning to my great delight the recruiter called me to offer me the role. They made sure I got confirmation of the job offer and arranged my starting date and contract within a couple of days and answered all my remaining questions about the role. I began the role within a fortnight of the offer and the recruiter made sure I was happy in my new role
I have now been in my post for a few months and am enjoying it greatly. Sue Hill ensures I am paid promptly and answer any questions I have regarding issues such as leave.
I very much recommend Sue Hill
I joined Suehill Recruitment in November when I was made redundant.
I spoke to Ioanna and have also dealt with Daniel who has helped me find suitable work. I had an initial interview for a position and both the organisation and I felt the job wasn’t suitable. I was then put forward for another position but was unsuccessful. Ioanna was so helpful and kind towards me and provided constructive feedback from my interview and told me I would find something more suitable.
In January I was put forward for a role at UCL Library and was successful in securing the contract position. I have now been working here for 5 months and I am really enjoying working there. The staff are all really friendly and helpful and I am really expanding my experience and knowledge. I think Sue Hill are a fantastic agency to have contact with when you are looking for work within the library sector.
Ioanna is especially kind especially if you don’t succeed in an interview.
Working with Sue Hill has been very good!
The team is very friendly and helpful when a problem occurs. I have been able to find placements in libraries through Sue Hill!
I have worked as a library assistant with Sue Hill for three years now across London, in a variety of prestigious posts in higher education. The service Sue Hill provides is excellent in terms of both understanding my personal motivations and targets, and in terms of my skills and professional development. Sue Hill enhances a flexible working environment, direct and pleasant communication and control over the timetable and weekly pay, as well as, the necessary support in financial matters. Furthermore, it allows the opportunity to further progress from a temporary contract to a permanent one with the client company -as has been my case with one of my assignments-. Sue Hill's service is essential in our professional fast paced times, especially since many of us require more than one job to make it through. I am thankful to my colleague who suggested the service to me back in 2015. I haven't looked back ever since.
Dr Michelangelo Paganopoulos
I have been registered with Sue Hill for years (but may have expired for periods without my noticing). Unfortunately, vacancies have been almost always in London, or in the furthest part of London for a reasonable commute as I live in East Hampshire about 50 miles/1 hour 10 mins from Waterloo. So, I was delighted when Daniel contacted me about a University of Winchester contract which I am currently employed on, and the application was speedily conducted by Daniel who kept in touch throughout the process of interview etc.
I am extremely happy with the service provided by Sue Hill Recruitment. Soon after an initial registration meeting, they were able to arrange two interviews for great positions and assisted me each step of the way. I was fortunate enough to be offered both positions and started within a week of accepting the opportunities.
Everyone I spoke to was communicative and responsive and made the whole process so easy for me.
I would just like to say a very big thank you to you and your team for helping me get back into full time employment so quickly. Also, for listening to what sort of employment I am interested in and finding me just that!
The service you and your team provide is exceptional and to the highest level of professionalism. Your website is really easy to get around to and use, I found it really appealing when I was looking for that one great agency to help me.
You were all so incredibly welcoming and professional from the minute I met you. I cannot thank you enough not only for your ongoing hard efforts but for your fantastic support and advice. I have no hesitation in recommending your service.
Once again, a huge thank you.
Thanks to Sue Hill Recruitment and Daniel & Ioanna
I've recently landed a wonderful new role at the very prestigious Wellcome Institute within their library.
I have been temping for a couple of years through Sue Hill and I have found them to be very supportive and encouraging. While temping work in such a specialist area can fluctuate, certainly there's been some excellent roles I've been put forward for at UCL, including an opportunity to work with rare books.
Sue Hill staff respond quickly and efficiently to any questions or queries and keep me up to date on potential roles and interviews. They have been very helpful and understanding, and provide clear and helpful communication, and matching my skills to suitable library roles, that they can see I would work well in.
I approached Sue Hill Recruitment about filling a temporary Library Assistant vacancy within our highly specialised academic library.
The consultants were extremely helpful, responsive and thorough from the first communication.
They both visited our library to better understand our requirements and to discuss face to face the role we needed to fill.
The quality of the candidates submitted and interviewed was extraordinarily high, and we soon had a wonderful candidate in post who was an excellent fit within our team.
My experience of working with Sue Hill Recruitment has been overwhelmingly positive and I cannot recommend them enough for their services.
Morgan Bailas-Ferry - Library Manager - Fashion Retail Academy
Having secured my position at Boston University through Sue Hill, I have since used their services when I have required temporary cover for my Library Assistants and most recently the recruitment of a Deputy Librarian.
Again they provided strong, quick and informative responses to all of my queries and it is clear that they strive build a relationship with their clients and understand their needs and the kind of candidates that best suit the working environment.
It’s great, and very reassuring, that I have a named contact I can approach directly, and I feel I can approach them at any point and ask all and any
questions I need to.
David Crossinggum - Librarian - Boston University
Daniel kindly arranged for Miguel to catalogue my collection of fly-fishing books. I can’t tell you how impressed I am by what he has done. I must add that he is an exceedingly pleasant young man who took great pains to show me what he was doing as he went along, and to patiently explain how to use the material now downloaded into my PC.
I am really most grateful to Daniel for arranging all this and must warmly recommend his services for others. In fact, I will be in touch again shortly to ask if Miguel can come again to do the same job for other parts of my book collection.
Richard Rondel - Private Client
I have been using the services of Sue Hill Recruitment to fill temporary positions within my team for almost two years. My colleagues and I have been consistently impressed with the quality of the suggested candidates, some of whom have gone on to secure full-time roles with us. The support provided to me by the Sue Hill team during the recruitment process and to our Sue Hill-contracted employees when in post has also been unfailingly responsive and pleasant. I would not hesitate to recommend Sue Hill Recruitment to colleagues in the library sector who are looking to fill positions.
Dominic Allington-Smith - Open Access Publications Manager - University College London
We have used Sue Hill to recruit part-time library assistants in our small but busy library for many years and have found them to be invaluable. They have found us a sequence of great candidates and been able to react swiftly to make finding a replacement easy for me, each time one of our assistants moves on!"
Alice Tyrell - Director for Academic Programs & Librarian - University of Notre Dame (USA)