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​Academic Support LibrarianLondon Temporary contract - start date 23rd October 2023£21.08 per hour35 hrs per week9am - 5:00pm or 10:00am – 6:00pm – working 5 days per week.  My client, an academic institution, is looking to recruit an Academic Support Librarian to contribute to the development, delivery and exploitation of high quality and customer-focused library services which support the learning, teaching and research activities by being responsible for effective academic liaison, collection development and learning support for specified courses/programmes of study and actively promoting access to resources, collections and services. ​Main Duties and Responsibilities: ·        Support a specified programme of study /course(s) through effective academic liaison. This will require developing subject knowledge appropriate to the designated programme of study/course(s) and participation in course development, validations and quality assurance activities. This will also include participating at course committees and establishing effective working relationships with academic and other staff responsible for curriculum development and the delivery of courses. ·        Contribute to the delivery of learning support, particularly the development and delivery of induction, information and research skills programmes in liaison with senior staff. This will also include promoting resources and services. ·        Maintain an active engagement with developments in teaching and learning within the educational sectors and evaluate and report on new approaches to improve the quality and delivery of learning support in Information Services, in liaison with senior staff. ·        Participate in information dissemination and provision of enquiry services, including roaming support and involvement in virtual enquiry services as needed. ·        Contribute to stock organisation, maintenance and promotion through involvement in curriculum planning and development and through stock selection for designated programme of study/course(s) in liaison with the Resources & Systems team. This will include responsibility for a relevant budget as required. ·        Co-ordinate reader services including registration, leavers, defaulters, inter-library loans and reservations, and the production of statistics in liaison with the Assistant Learning Resources Manager and the Resources & Systems team as required. ·        Contribute to the development and use of information technology, including delivery of electronic information, the maintenance and development of the Library Services webpages and contribute to webpages and external web gateways as appropriate. ·        Support the Library Management System (LMS) locally and contribute to the development of this system as directed by the Resources and Systems Team. ·        Line manage specified staff. ·        Contribute to and participate in the activities of the Library Services team and participate in Information Services projects or activities as required, including Task and Finish groups and involvement in Project Teams. ·        Represent Library Services at internal and external meetings as required. ·        Contribute to and promote Library Services policies and procedures.   Person Specification:·        A degree in Library and Information Management or equivalent, as relevant to the post, at Graduate or Postgraduate level.·        Experience in supervision or management of staff and services in a Library or equivalent environment, as relevant to the post.·        Communicates effectively orally, in writing and/or using visual media.·        Motivates and leads a team effectively, setting clear objectives to manage performance.·        Uses effective teaching, learning or professional practice to support excellent teaching, pedagogy and inclusivity.·        Contributes to advancing professional practice/research or scholarly activity in own area of specialism.·        Plans, prioritises and organises work to achieve objectives on time.·        Works collaboratively in a team and where appropriate across or with different professional groups.·        Builds and maintains positive relationships with students or customers.·        Uses initiative or creativity to resolve problems.

​Library AssistantsRichmond / Wandsworth / Twickenham£11.83 per hourASAP Start 36 hours a week3-month contract initially Working rotaAlternate Saturdays 9.15-4.15 / One late night 7.15pm / One day off in the weekWeek 1 – 3 days a week working 9.15am – 6.15pm and 1 day working 9.15am – 7.15pm (33 hours)Week 2 – 3 days a week working 9.15am – 6.15pm and 1 day working 9.15am – 7.15pm and Saturday 9.15am – 4.15pm (39 hours) Exact rota shifts will be clarified on offer and acceptance About the companyOur client, a high performing public library service which is very well regarded within the community has the need for up to 5 Library Assistants to assist with the provision of this borough-wide service, ensuring a high level of effective customer service by carrying out a range of administrative duties to facilitate the libraries’ day to day operation.  MAIN DUTIES AND RESPONSIBILITIES  ·        Work on a customer service desk carrying out a range of duties using library management systems, including cash handling, answering customer enquiries and providing a high level of customer care·        Assist library users to use the public access computers, e-resources, self-service kiosks, scanners, fiche readers and copiers·        Deliver IT support to library users, including introductory IT sessions and awareness on a variety of topics, promote and demonstrate the use of eResources, provide basic IT troubleshooting and assist with information and data retrieval ·        Carry out scheduled daily, weekly and monthly administration duties and routines in a timely and efficient manner, including weekly banking, email correspondence, recording room hire requests, booking search room appointments and issuing event tickets ·        Support new or inexperienced members of staff·        Promote library services, resources, activities and events with the public ·        Assist with the maintenance and promotion of stock in a variety of formats, including shelving, shelf tidying, filing, storage and display of resources, ensuring efficient access to all materials·        Welcome pre-arranged local community groups to the library, ensuring they have a positive experience and to work in partnership with local community and friends groups ADDITIONAL INFORMATION ·        Library Assistants will be required to work flexibly to the exigencies of the organisation, ·        The post-holder must be able to work in any library in the borough as directed and will be required to travel around the borough and attend occasional meetings outside the borough    Qualifications and Experience ​·        Previous experience of working within a library environment·        Experience of working with the public in an academic or information service either in a paid or voluntary capacity·        Practical knowledge of e-resources, social media and web applications·        Experience of answering queries and resolving problems·        Ability to communicate clearly and with understanding when working with the public, including when using the telephone, email and social media

​Senior Library Assistant – Afternoon / EveningsEast London£17.48 per hour36.5 hours a weekStart date – Monday 18th September 20233 Month Contract  About the company We are presently recruiting for an Afternoon/Evening Senior Library Assistant for our Higher Education client based in East London.The post holder will contribute to the services delivered by the Library team, as well as all Subject Liaison and Site Librarians, supporting students living and studying on campus by: •       Overseeing all front line customer services provided between 17:00-21:00 Monday-Friday as the senior member of staff present on site•       Providing first line academic liaison support for students including assistance with library skills training and enquiries. What you will be doing •       Supervise front line customer services during Monday-Friday evenings including Click & Collect loans, library membership and troubleshooting support for IT facilities, escalating any matters arising to the Deputy Library Manager.•       Provide line management for the team of weekday afternoon/evening library assistants, undertaking probations and appraisals and ensuring that training needs are identified and met.•       Be responsible for the safe operation and good order of the Library premises during Monday-Friday evenings, following documented procedures and liaising with facilities management and security as required. •       Oversee closure of the Library at 21:00.•       Respond to customer enquiries received in person, via the live chat service (LibChat), or by email using LibAnswers, referring complex enquiries to other colleagues and teams as required.•       Provide first line advice and training on library resources available to students including bibliographic databases, reference management software, online books and journals.•       Communicate requests for new library resources, and for advanced training support, to the relevant subject liaison or site librarian.•       Participate in the preparation and delivery of library skills training for students undertaking academic programmes at the campus, including induction activities and timetabled sessions which may be delivered face-to-face or online. This will require liaison and collaboration with Library Skills staff.•       Contribute to the creation of online guides and promotional resources for students.•       Assist with the collection of data about use of the services provided at the Library. Who you will be: Qualifications, experience and knowledge •       Educated to degree level. A Library qualification would be beneficial but not essential •       Up-to-date relevant experience of library and information work •       Experience of customer-facing work and delivering a high level of customer service, especially in a library environment •       Experience of providing an enquiry service, knowing what steps to take to find the answer and when to refer an enquiry to someone else •       Experience of supervising staff  Skills and abilities •       Skills in finding, evaluating and presenting information from a variety of sources •       Excellent interpersonal skills including tact and diplomacy; able to relate to and co-operate with a wide range of colleagues and customers •       Excellent written communication skills, able to convey information clearly for different audiences •       A methodical approach to work, with good problem solving skills and the ability to work accurately with attention to detail and to deadlines •       Responding to colleague, student and stakeholder needs with the intention to provide an excellent service •       Innovating and sharing with new ways to work efficiently •       Taking responsibility for your work  

​Senior Acquisitions & Metadata Coordinator£32,270 - £34,01035 hrs per weekHybrid 3 day on site / 2 days remoteUxbridge ASAP start   Sue Hill Recruitment Ltd are delighted to be working in partnership with Brunel University, who are seeking to recruit a Senior Acquisitions & Metadata Coordinator. This is a key post within the Library Services department with a functional role of providing metadata services. The post will also undertake supervision of daily operational workflow of stock selection, acquisition processes, cataloguing and classification.  This position supports the mission of the University by providing access to resources via the library’s online catalogue through the creation of original and adaptive metadata records for all library materials. Work includes the cataloguing of new materials as well as retrospective projects and ongoing database management.  The post holder will assist with the provision of user focused services, enabling access by students and staff, and allowing them to utilise the full range of facilities and resources available through the library.  Reporting to the Assistant Acquisitions Manager, the post holder will provide expertise in coordinating discoverable access to the collections whilst also being a key player in the area of collection development and management, providing leadership in developing creative, collaborative and sustainable solutions for metadata creation for print and electronic resources, ensuring that appropriate standards and framework are applied to all aspects of the cataloguing process. In this regard, they are looking for someone who has a demonstrable:Experience of the acquisition and development of e-book and print collections, with a particular focus on policies and licences for acquiring and providing access to electronic contentUnderstanding of the HE electronic publishing environment, content supply, licencing and national and regional consortiaExperience of evaluating, analysing and interpreting content usage to provide high quality metadata services to inform service strategy, collection development and budget planningExperience of metadata service to facilitate the ingest, description, management, discovery of and access to the library print and electronic resources, ensuring that appropriate guidelines, cataloguing and classification standards are adopted and implemented.You will also be required to acquire, classify and catalogue materials in all formats to agreed international standards (AACR2, MARC21, LC, RDA) and provide metadata as required.Although this position will report to the Assistant Acquisitions Manager, you will collaborate with and provide support to staff members who interact with metadata as part of the content creation or content management process as well as advise on matters of metadata policy.   PERSON SPECIFICATION ·        Degree or related qualification in Library Services and Information Management·        Knowledge and understanding of a variety of information resources e.g., books, journals, e-resources etc.·        Knowledge of current standards for bibliographic and authority records, such as Resource Description and Access (RDA) and MARC 21·        In-depth knowledge of classification schemes preferably Library of Congress (LoC) and Moys Law schemes·        Knowledge of cataloguing and metadata services, including awareness of emerging trends in resource discovery and description·        Working knowledge of resource discovery systems and library electronic resource management systems·        Experience of supervising staff and processes·        Experience of using cataloguing tools, such as OCLC Connexion, OCLC Record Manager, WorldCat and MarcEdit to perform original and copy cataloguing within an integrated library system.·        Competence for successfully shepherding a variety of projects associated with cataloguing operations in an academic library·        Experience of working within a very busy support environment ·        Experience of liaising with suppliers regarding catalogues queries and quality of MARC record cases ·        Excellent interpersonal and customer care skills including an ability to communicate well ·        Good IT skills including familiarity with applications including email, web and ability to learn complex applications·        Attention to detail and ability to maintain a consistent and high standard of work·        Flexible approach and ability to work effectively in a very busy, dynamic environment·        Excellent time-management skills coupled with the ability to coordinate projects, resources, and collaborative effort to achieve assigned goals.  Brunel University offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health-related support.  Full job description available on request.  

​Academic Services LibrarianSouth East LondonFull time hours – 35 per week£21.98 per hourStart ASAP until Jan / Feb 2024  About the company Sue Hill Recruitment have been instructed by our HE client, who are seeking an Academic Services Librarian, who will report to the Academic Support Manager to support the School of Health Sciences and the School of Human Sciences in the Faculty of Education, Health & Human Sciences.  The postholder will work as part of a large team alongside Librarians, Academic Skills Tutors and other professionals to deliver a rich and varied programme of digital, information and academic skills training both online and in person, which in many instances is embedded into academic programmes.  Other responsibilities include attending departmental meetings and managing relationships with key staff in the faculty such as programme leaders, developing the print and digital collections for the subjects and managing the associated budgets for the departments. This position will be a 5-month fixed term contract for 35 hours a week. What you’ll be doingKEY ACCOUNTABILITIES: •       Develop and deliver information and learning skills courses for students and staff using innovative and engaging techniques to enable them to make full use of library resources in print and electronic format.•       Develop the library collection in collaboration with the Collections Team, to support the learning, teaching and research of the Faculty of Education, Health and Human Sciences. Manage the resources budget and ensure best value in resource provision.•       Ensure student needs and expectations are evaluated, managed and met in relation to library resources and services.•       Take an active lead in developing collaborative working at Faculty level and with other offices and departments. •       Actively contribute to wider projects and other operational issues in ILS, participating in groups and activities as required to assist the ILS to achieve their strategic goals.•       Contribute to external networks related to the health sector, collaborating in areas that will enhance the ultimate experience of students in health subjects.•       Contribute to the library enquiry service by providing support to library users when specialist knowledge is required.•       Supervise library and academic support assistants, circulation assistants and student workers when required.•       Implement and maintain policies and procedures.•       Keep up to date with current learning, teaching and information technology developments in order to improve and enhance the users’ experience.•       Establish and maintain professional working relationships with colleagues at all levels and with external organisations and individuals. •       Identify the priorities that the service must support, particularly with regard to the student experience. •                 Keep up to date with relevant professional developments in higher Education and Library sector.•                 Participate in professional groups or networks.      Why you will be hiredTo be considered for this role you will require:•       Educated to degree level.•       Relevant accredited graduate or post-graduate qualification in library and information management, librarianship or equivalent experience in a similar position.•                 Experience of working in a Higher Education Library.•       Recognised teaching qualification advantageous but not essential.•       Confident in training and supporting health students and staff in research. •       Demonstrable experience of providing academic support services, such as liaison librarianship or subject librarianship, and delivering teaching sessions. •       Demonstrate knowledge of key developments in library services in higher education, including supporting learning and research. •       Have an interest and enthusiasm for looking at new ways of delivering support, exploiting new developments in technology. •       Experience of delivering teaching and/or training activities. •                 Experience of supporting remote users.•       Highly developed communication skills in both written and oral presentations. •       Ability to communicate complex information effectively to both specialists and non-specialists.•                 Ability to work without supervision and flexibly and co-operatively as a member of a multi-disciplinary team.•       Clear user focused approach to work with ability to respond flexibly to change.•       Experience of working within a team and ability to work collaboratively and pro-actively, delivering to deadlines and achieving objectives.•       Excellent digital and IT skills including use of MS Office.•       Well organised, self-motivated, ability to prioritise under pressure and manage a wide and varied workload.