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Welcome to sue hill
We are the leading recruitment consultancy specialising in Knowledge and Information Management.
Our specialist consultants offer a seamless service across information and knowledge governance, records management, archiving and library services, data management including Data Protection and GDPR and big data.
Founded in 1996 by Sue Hill, in 2013 the agency became part of Progility Group, working closely with our sister company TFPL.
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Litres of Tea & Coffee
- Knowledge & Information Management
Head of eLibrary, Knowledge and Archive Services
City of London
£46,974 Pro Rata
Head of eLibrary, Knowledge and Archive Services (eLKAS)London£46,974 Pro Rata21 hours per weekASAP Start About the company Looking to use your talents to make a difference? A career with The Chartered Society of Physiotherapy could be the start of something special. The Chartered Society of Physiotherapy are a membership organisation of more than 64,000 chartered physiotherapists, associate and physio students. Founded by four nurses in 1894, the CSP was awarded its Royal Charter in 1920 and has become the profession's leading membership organisation in the UK. Sue Hill Recruitment are delighted to be working exclusively with The Chartered Society of Physiotherapy, who are looking to recruit a Head of eLibrary, Knowledge and Archive Services to develop an effective evidence-based culture within the CSP and to ensure the highest quality member experience. Main duties and responsibilities· Lead the development of robust evidence searches to inform physiotherapy practice, CSP policy and the CSP corporate strategy.· Lead and co-ordinate a training programme that builds CSP staff capability and capacity in critical appraisal.· Manage the eLKAS and eLKAS Assistant.· Lead ongoing work to embed WorldCat Discovery and WorldShare Management Services (library management system) within eLKAS to create a ‘world leading’ physiotherapy resource for members and staff.· Provide subject matter expertise in Knowledge Management and copyright law.· Use specialist literature/evidence searching to create high-quality evidence searches and products (including systematic reviews) that can be used to underpin physiotherapy practice, research and policy.· Be highly responsive to requests from staff to identify evidence to support urgent requests and delivery of the CSP strategy.· Develop processes and accompanying guidance to ensure consistency and quality of CSP generated published work.· Lead and co-ordinate the development and delivery of a bespoke training programme to support CSP staff in planning and developing evidence reviews.· Lead and develop the eLKAS library and knowledge management systems, working with the eLKAS Assistant to provide an efficient and integrated eLKAS experience for users.· Ensure eLKAS is cost effective by:Ø Managing the eLKAS budgetØ Leading on and improving licencing and subscriptions contracts with key stakeholders, such as the Wellcome Collection, EBSCO, and ejournal, ebook, database and library management system providers.· Develop a network with Higher Education Institution (HEI) librarians who support the delivery of physiotherapy pre- and post-registration programmes.· Provide subject matter expertise to the CSP Knowledge Management Group to support ongoing work across the organisation.· Provide expertise to the CSP on copyright law.· Communicate with clarity complex, contentious and challenging evidence with staff and network members.· Actively promote and ensure personal compliance with the CSP principles of equity and valuing diversity in all aspects of work.· The duties and responsibilities highlighted in this job description are indicative and may vary over time depending on business need. Post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post and in accordance with the needs of the team. Person Specification · Degree or postgraduate qualification in library or information related studies, or demonstrable experience working in a library, knowledge or information setting.· Chartered membership of the Chartered Institute of Library and Information Professionals advantageous.· Previous experience in a professional position in an e-library and information service.· Experience in leading and coordinating the development and delivery of training resources.· Knowledge of managing/developing online resources, databases and elibrary systems.· Previous experience of managing budgets, including purchasing and negotiation with suppliers.· Experience of staff management and managing teams and/or transformation projects to deliver high quality elibrary / information services.· Specialist skills in systematic literature searches, including compiling and exporting searches to develop a robust review.· Knowledge of copyright information and licensing and the implications for an organisation.· Strong planning and stakeholder engagement skills to support the development of work plans, resources and projects and identifying opportunities for evaluation and improvement.· Intermediate skill levels in reference management software and the following Microsoft applications: Word, Excel, PowerPoint, Outlook, MS Teams, SharePoint.
Discovery Services Librarian
£28,929 - £35,308
Discovery Services LibrarianPermanentLincoln£28,929 - £35,308ASAP StartAbout the companySue Hill Recruitment are delighted to be working with a Higher Education client who are looking to recruit a Discovery Services Librarian. The position will be to develop and provide effective library resources, services and facilities that are fit for purpose and support the learning, teaching and research needs of the organisation. This is a professional library post with particular responsibility for discovery tools and systems and also for collecting and analysing data relating to service provision. Additionally, the post holder will also be overseeing academic support.Key Duties and Responsibilities:To be fully conversant with and have overall responsibility for the library’s resource discovery platformsand systems including their maintenance, enhancement, accessibility, troubleshooting and training. This includes, but is not limited to, all online resources and databases, the reading list management software, appointment booking software, and digitisation software.To be fully conversant with and have overall responsibility for the library’s resource authentication systems, ensuring on and off-campus access to key resources at all times.Full operational oversight of the library management system (LMS) and act as the main point of contact between the library team and IT Services in matters relating to its operation, maintenance and Identify, gather, interpret and analyse service data and statistics to inform decision-making and business planning, particularly in relation to resource acquisition and disposal, including preparing and submitting the annual SCONUL Statistics return and other similar statistical returns, as required.Coordinate academic support and subject liaison activities within the team.Respond to user enquiries, in person, via the telephone, or online.As a member of the professional team, to act as a subject librarian. To liaise with allocated programme teams to identify and address resource and user education requirements, administer online reading lists, compile orders, create and maintain online reading lists, catalogue and classify incoming stock, ensure that subject guides are kept up-to-date and oversee the expenditure of associated budgets.Contribute to the library’s annual planning process, and, in doing so, contribute to the implementation of all strategies such as the Learning, Teaching and Assessment.Coordinate and implement projects associated with the remit of the post (outlined herein), and as identified in the library’s development plan. To this end, to enlist the help and supervise the work of para-professional team members where appropriate.Represent the library and/or the organisation on internal groups and committees, external events and on relevant professional networks and groups, such as the library management system’s UK user group.Comply with the Financial Regulations, Equal Opportunities Policy, Race Equality Policy, Health and Safety Welfare Policy and other relevant policies, legislation and best practice.Undertake any appropriate training which may be required to enhance performance in relation to the duties of the post, attend staff development sessions and participate in an annual appraisal process.Qualifications, Knowledge, Competencies and Skills:Ideally a first degree or postgraduate qualification in the field of information & library management or similar working experience in an academic environment.Experience of working in an academic library.Experience of working in a systems support role.Significant experience of using a broad range of computer packages and online resources.Working knowledge of WorldCat and/or other OCLC systems beneficial.Knowledge of resource authentication systems such as Athens, Shibboleth or EZProxy beneficial.Experience of statistical / data analysis.Excellent ICT skills with the ability to troubleshoot problems and communicate effectively with IT professionals to resolve issues.Strong analytical skills and an eye for detail.Good communication skills: approachable and supportive, able to build and sustain good working relationships.Strong information retrieval skills.Ability to manage a busy and diverse workload, prioritising and responding to urgent situations effectively.Able to work independently and as part of a team.Proactive, self-motivated and flexible
Records Manager Permanent London Hybrid 40% on site / 60% remote£46,289ASAP Start About the company Looking to use your talents to make a difference? A career with The Salvation could be the start of something special. The Salvation Army is a worldwide Christian church and registered charity, which has been fighting against social inequality and transforming lives for over 150 years. Sue Hill Recruitment are delighted to be working exclusively with The Salvation Army, who are looking to recruit a Records Manager. Responsible for leading the development, implementation and monitoring of records management services to the UK and Ireland Territory (including THQ, DHQs, corps, centralised services as well as Salvation Army subsidiaries). This includes supporting implementation of the Records Management Policy and the maintenance of up-to-date record retention schedules Key Tasks & Responsibilities:• Provide advice and relevant training on records management best practice to all parts of the territory.• Sit on relevant boards and committees as required and report to leadership bodies, especially the Territorial Operations Board and Territorial Communications Board, on the progress of records management across the Territory.• Provide input on managing records to the development of Territorial strategy and key projects, such as the Structure Co-ordination and Design Project• Work with external storage providers and internal stakeholders to ensure effective offsite storage of records.• Liaise with the Head of Privacy and Data Protection and the Knowledge Manager to ensure a coordinated approach to managing records that is compliant with all legislation and good practice.• Liaise with the Information Technology department, to ensure robust electronic records management policies and procedures are in place and audited periodically.• Maintain close working relationships between records management and archives, including facilitating the transfer of records to the International Heritage Centre• Regularly invest in ongoing professional development to ensure The Salvation Army’s records management policies and procedures are cognisant of best practice and new approaches to the discipline.• Manage the Records Management Assistant including oversighting their professional development and their work. You should Have: • Relevant accredited Records Management qualification or equivalent practical experience • Strong experience of working successfully in a similar records management job role, within a large and complex organisation across multiple sites, implementing effective systems and advocating the value of good records management practice • Strong and up to date knowledge of relevant legislation, ISO 15489 standards, issues and best practice in records management, and data protection including GDPR. • Proven strong knowledge and experience of working with EDRMS and associated records.• Management software experience, such as CALM RM or Microsoft SharePoint.• Demonstrable experience in the creation of effective policies, procedures, guidance documents and training materials, including developing a document retention schedule.• Demonstrable strong communication skills, both written and verbal, with the proven ability to convey specialist information/processes/procedures to customers/colleagues and write clear and concise reports in a clear, effective and professional manner. • Strong interpersonal skills with the ability to influence stakeholders, and develop strong, successful, and collaborative working relationships with colleagues at different levels of management. • Demonstrable ability to plan, organise and prioritise your tasks to effectively meet your objectives to the expected quality standards and time scales with minimal supervision. • Proven good experience of successfully managing employees to deliver objectives, developing and training staff and actioning performance management processes where required. • Strong experience of using IT software such as Microsoft Office (Word/Excel/PowerPoint), Outlook, Teams and databases to enhance and improve the delivery of your duties.• The ability and willingness to work within and be empathic with the Christian ethos and values of The Salvation Army Mission Would be good: • Experience of working with an archive and the transfer of modern records into an archive• Experience of working on a record survey at a large organisation • Awareness of Business Classification Schemes and Information Asset Registers • Familiarity with digital records management such as O365 E5 licence capabilities, SharePoint etc • Active participation in professional records management networks • Experience of training staff in Records Management
£36,569.20 Pro Rata
LibrarianEast London£36,569.20 pro rataTerm Time + 4 weeks = 43 weeks40 hours per weekASAP Start Sue Hill Recruitment are delighted to be recruiting for a Librarian for our education provider client in East London. Main purpose of the job The Librarian will work closely with the Head Librarian to facilitate the Library and Information services provided to approximately 1450 students and 300 teaching and support staff. An Enhanced DBS is required for this position which the client will request during the offer stage Duties and responsibilities · Supervise pupils and positively manage behaviour in accordance with Library guidelines· Create and maintain a welcoming and purposeful environment where pupils can work, learn and participate in any school related initiatives· Provide information retrieval and guidance support to pupils and staff· Develop the library’s contribution to literacy and information skills· Work with teaching staff to integrate library services and resources into the school curriculum· Use the Library Management System (Oliver) to issue and discharge books and equipment, add records, catalogue new items, perform collection management and generate reports· Select, acquire, organise and maintain library resources within budget· Organise and promote activities and events that stimulate innovation and learning that will inspire pupils through a range of media and technologies· Provide technical support for printing, copying and scanning when using library digital equipment Person Specification · A relevant honours degree within Library and Information Management or extensive Library experience from within an academic environment· Working knowledge of forward looking Education Information Systems· Experience of working with young people and meeting their educational needs· Previous experience or working within a school library advantageous· Experience of using Library Management Systems· Experience of online searching for information retrieval· Ability to communicate effectively with all members of the school community· Strong IT skills· Ability to work well as part of a team and to build trust in those requiring assistance· Confident in instructing groups of pupils in the use of library resources· Effective time management skills
Proof Reader / Quality Assurance Analyst
£15.38 per hour
Proof-Reader / Quality Assurance Analyst Work from Home / Twickenham Office£15.38 per hourMonday to Friday (35 hours a week)6 Month Temporary ContractPossible Temp to PermASAP Start About the company Our client protects the content, product and interests of the film and television industries are and regarded as the leaders in intellectual property protection. They investigate cybercrime, fraud and other IP crime which meets the needs of governments, law enforcement and private organisations in mitigating risk and making informed decisions.They are now seeking a Quality Assurance Analyst – Due Diligence to assist with proof reading and quality assurance for clients reports to ensure that the content is grammatically correct, the key points are highlighted and summarised, and the content is accurate and complete. This role will mainly be a ‘Work from Home’ position, but you will be required to attend the office 1-2 days a week The 1st week will require you to be in the office for training and inductions Key Responsibilities • Ensure the terms of reference and requirements, set by the client, are met in the submitted report. Apply quality assurance by maintaining: Consistent style and formatting· Ensure the report is logical and flows well· Ensure correct tense · Evaluate page elements such as images, text spacing and positioning · Ensure references are accurate and, where applicable, function (e.g. bookmarks)· Rephrase written text to ensure document structure and content are consistent· Ensure illustrations are suitably captioned and referenced Content· Ensure all required verifications and submitted information are noted and outlined in the document by cross referencing the source documents.· Ensure that the information submitted has been accurately interpreted. This will include analysis of bank statements, translated documents, company formation documentation, etc.· Ensure that open-source research has been accurately interpreted and conveyed, with adequate references. This will require reading the articles referenced in the footnotes· Ensure the report does not introduce bias or opinion of the author· Ensure that the information is included in the correct section and avoids repetition. · Ensure there are no irrelevant passages or assessments, or superfluous ‘padding’ of the document · Liaise with the author, when required, to discuss queries and provide report feedback. Note common and repetitive mistakes.· Ensure that the report has a concise Executive Summary and informative Threat Matrix that accurately reflects the main threats identified and allows the client to make a well-informed decision. Why you will be hiredTo be considered for this role you will require:• Proof reading experience to a very high standard• Ideally a minimum three years’ experience• Self-starter with minimal supervision• Ability to work to strict deadlines• Experience of law enforcement or other public body criminal investigation background, private criminal investigation experience, or criminal analytical experience advantageous
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meet the team
Marketing and Operations Executive
Knowledge & Information Management
Business Development Executive
Knowledge & Information Management
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Nice things people say about us
I am very much pleased with Ioanna Fytilopoulou from Sue Hill recruitment agency for finding me the right job.
The job conditions and the time of work suit with my current circumstances. Within a day of my registration meeting, she put me forward for an interview and then after called me to see how the interview went. I was very happy with the advice and service I received and have no hesitation to recommend Sue Hill Recruitment to anyone who is looking to secure a new role or even a career change.
Thank you for all your support.
Meaza T Abrahaley-M.
Sue Hill Recruitment have provided me with a first class service when I have been looking for work
They have always answered any queries very quickly, so I always felt supported. Strong communication meant I was always updated feedback during any of my interviews and I was lucky enough to secure a fantastic position at Boston University via their services
Daniel and Ioanna were friendly, caring and informative and I can't recommend their services enough.
The system used to populate and manage timesheets is very clear and easy to use and understand.
I decided to register with Sue Hill early last year after deciding to move on from a post I had been in for a number of years. I had a very helpful initial meeting where I explained my employment history and the type of role I was looking for.
Sue Hill always an interesting range of posts in a variety of fields which made them a good agency to be registered with.
I found the staff very helpful and friendly whenever I contacted them about a relevant advertised post. They would always explain the process by which I could apply. They were always prompt in responding to any enquiries. They were also re-assuring and supportive when I went for a role. The recruiter is very approachable and friendly which helped put me at ease about applying for roles
Last summer a post in an academic library became available. It was almost exactly the type of role I had been looking. I contacted Sue Hill to ask to be considered for the role. The recruiter matched my experience and skills to the post. After suggesting a small update to my CV, they put me forward for the role. They briefed me about the employer and what the role would involve.
I was offered and interview and given fuller information about the role. I was able to prepare fully for the interview based on this information. The recruiter supported me through the interview process.
I went to the interview and the information I was given proved essential in my ability to prove my suitability for the role and that I understood what would be required of me.
The following morning to my great delight the recruiter called me to offer me the role. They made sure I got confirmation of the job offer and arranged my starting date and contract within a couple of days and answered all my remaining questions about the role. I began the role within a fortnight of the offer and the recruiter made sure I was happy in my new role
I have now been in my post for a few months and am enjoying it greatly. Sue Hill ensures I am paid promptly and answer any questions I have regarding issues such as leave.
I very much recommend Sue Hill
I joined Suehill Recruitment in November when I was made redundant.
I spoke to Ioanna and have also dealt with Daniel who has helped me find suitable work. I had an initial interview for a position and both the organisation and I felt the job wasn’t suitable. I was then put forward for another position but was unsuccessful. Ioanna was so helpful and kind towards me and provided constructive feedback from my interview and told me I would find something more suitable.
In January I was put forward for a role at UCL Library and was successful in securing the contract position. I have now been working here for 5 months and I am really enjoying working there. The staff are all really friendly and helpful and I am really expanding my experience and knowledge. I think Sue Hill are a fantastic agency to have contact with when you are looking for work within the library sector.
Ioanna is especially kind especially if you don’t succeed in an interview.
Working with Sue Hill has been very good!
The team is very friendly and helpful when a problem occurs. I have been able to find placements in libraries through Sue Hill!
I have worked as a library assistant with Sue Hill for three years now across London, in a variety of prestigious posts in higher education. The service Sue Hill provides is excellent in terms of both understanding my personal motivations and targets, and in terms of my skills and professional development. Sue Hill enhances a flexible working environment, direct and pleasant communication and control over the timetable and weekly pay, as well as, the necessary support in financial matters. Furthermore, it allows the opportunity to further progress from a temporary contract to a permanent one with the client company -as has been my case with one of my assignments-. Sue Hill's service is essential in our professional fast paced times, especially since many of us require more than one job to make it through. I am thankful to my colleague who suggested the service to me back in 2015. I haven't looked back ever since.
Dr Michelangelo Paganopoulos
I have been registered with Sue Hill for years (but may have expired for periods without my noticing). Unfortunately, vacancies have been almost always in London, or in the furthest part of London for a reasonable commute as I live in East Hampshire about 50 miles/1 hour 10 mins from Waterloo. So, I was delighted when Daniel contacted me about a University of Winchester contract which I am currently employed on, and the application was speedily conducted by Daniel who kept in touch throughout the process of interview etc.
I am extremely happy with the service provided by Sue Hill Recruitment. Soon after an initial registration meeting, they were able to arrange two interviews for great positions and assisted me each step of the way. I was fortunate enough to be offered both positions and started within a week of accepting the opportunities.
Everyone I spoke to was communicative and responsive and made the whole process so easy for me.
I would just like to say a very big thank you to you and your team for helping me get back into full time employment so quickly. Also, for listening to what sort of employment I am interested in and finding me just that!
The service you and your team provide is exceptional and to the highest level of professionalism. Your website is really easy to get around to and use, I found it really appealing when I was looking for that one great agency to help me.
You were all so incredibly welcoming and professional from the minute I met you. I cannot thank you enough not only for your ongoing hard efforts but for your fantastic support and advice. I have no hesitation in recommending your service.
Once again, a huge thank you.
Thanks to Sue Hill Recruitment and Daniel & Ioanna
I've recently landed a wonderful new role at the very prestigious Wellcome Institute within their library.
I have been temping for a couple of years through Sue Hill and I have found them to be very supportive and encouraging. While temping work in such a specialist area can fluctuate, certainly there's been some excellent roles I've been put forward for at UCL, including an opportunity to work with rare books.
Sue Hill staff respond quickly and efficiently to any questions or queries and keep me up to date on potential roles and interviews. They have been very helpful and understanding, and provide clear and helpful communication, and matching my skills to suitable library roles, that they can see I would work well in.
NICE THINGS PEOPLE SAY ABOUT US
I approached Sue Hill Recruitment about filling a temporary Library Assistant vacancy within our highly specialised academic library.
The consultants were extremely helpful, responsive and thorough from the first communication.
They both visited our library to better understand our requirements and to discuss face to face the role we needed to fill.
The quality of the candidates submitted and interviewed was extraordinarily high, and we soon had a wonderful candidate in post who was an excellent fit within our team.
My experience of working with Sue Hill Recruitment has been overwhelmingly positive and I cannot recommend them enough for their services.
Morgan Bailas-Ferry - Library Manager - Fashion Retail Academy
Having secured my position at Boston University through Sue Hill, I have since used their services when I have required temporary cover for my Library Assistants and most recently the recruitment of a Deputy Librarian.
Again they provided strong, quick and informative responses to all of my queries and it is clear that they strive build a relationship with their clients and understand their needs and the kind of candidates that best suit the working environment.
It’s great, and very reassuring, that I have a named contact I can approach directly, and I feel I can approach them at any point and ask all and any
questions I need to.
David Crossinggum - Librarian - Boston University
Daniel kindly arranged for Miguel to catalogue my collection of fly-fishing books. I can’t tell you how impressed I am by what he has done. I must add that he is an exceedingly pleasant young man who took great pains to show me what he was doing as he went along, and to patiently explain how to use the material now downloaded into my PC.
I am really most grateful to Daniel for arranging all this and must warmly recommend his services for others. In fact, I will be in touch again shortly to ask if Miguel can come again to do the same job for other parts of my book collection.
Richard Rondel - Private Client
I have been using the services of Sue Hill Recruitment to fill temporary positions within my team for almost two years. My colleagues and I have been consistently impressed with the quality of the suggested candidates, some of whom have gone on to secure full-time roles with us. The support provided to me by the Sue Hill team during the recruitment process and to our Sue Hill-contracted employees when in post has also been unfailingly responsive and pleasant. I would not hesitate to recommend Sue Hill Recruitment to colleagues in the library sector who are looking to fill positions.
Dominic Allington-Smith - Open Access Publications Manager - University College London
We have used Sue Hill to recruit part-time library assistants in our small but busy library for many years and have found them to be invaluable. They have found us a sequence of great candidates and been able to react swiftly to make finding a replacement easy for me, each time one of our assistants moves on!"
Alice Tyrell - Director for Academic Programs & Librarian - University of Notre Dame (USA)