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We are the leading recruitment consultancy specialising in Knowledge and Information Management; Market Research; and Digital Marketing roles.
Our specialist consultants offer a seamless service across information and knowledge governance, records management, archiving and library services, data management including DPO and GDPR, market research, project management, insight, analytics, big data and digital marketing.
Founded in 1996 by Sue Hill, in 2013 the agency became part of Progility Group, working closely with our sister company TFPL.
- Knowledge & information management
Library Assistants (Full Time & Part Time)London £12.00 - £14.00 per hourMust have enhanced DBS and be on the Online Update Service We are presently recruiting for a number of Temporary Library Assistant roles, that require an Enhanced DBS, for our London based clients. You must also be listed on the Online Update Service for your DBS to be accepted.These roles are to assist in the delivery of high quality, customer focused library services which support the teaching, learning and research activities for all Library users, as well as promoting use of the library and its resources.The post holder(s) will participate mainly in front-line customer service and administrative duties including data input, cash handling, carrying out admin processes, manning the welcome/enquiry desk, meeting and greeting users and supporting users in their use of the library. Duties will also include dealing with enquires face to face, via email and over the phone, shelving books, monitoring use of the library space to ensure rules of the library space are being adhered to and taking on specific tasks to ensure an excellent customer experience for library users. Some roles will require post holders to demonstrate experience of cataloguing in MARC and RDA, plus an excellent understanding of library metadata standards. This will assist in improving data quality and accessibility to all Library users.Regular rotation of staff roles may take place to ensure breadth of experience utilised for individuals and to aid business continuity. The Library Assistant(s) will work closely with Library Services Teams in a variety of ways to help them enhance the customer experience.You will need to be flexible for all weekly shift pattern and be prepared to work according to the Library staffing requirements:Why you will be hired•Demonstrable experience of working within a library environment•Experience in routine use of Library Management System•Demonstrable skills in dealing with users, providing a calm and effective environment in which to resolve their queries, issues and requests.•Excellent verbal and written communication skills.•Excellent IT skills including experience of using Microsoft packages, operational databases and virtual learning environments.•To be able to work under pressure and prioritise work loads · Ability to work as part of a team· Professional manner and the ability to relate to and communicate effectively within a busy and demanding working environment
Learning Technologist / Bibliographical ResourcerFully Remote£17.02 per hour4-month Fixed Term ContractFull Time – 35 hours a weekDecember 2021 Start About the company Sue Hill Recruitment have been instructed by a client within the Government sector, who are seeking a Learning Technologist for a 4-month fixed term contract to start beginning of December. Working closely with the Higher Training Officer and Learning & Development Manager within Research Information Services (RIS), you will create a range of static online learning and training resources for the benefit of work colleagues and Members’ staff. What you’ll be doingThe postholder will create static illustrated user guides for Library-provided bibliographic resources using: oAdapt Builder web authoring tool (by LearningPool)oCamtasiaoSnagitoMicrosoft 365 products Specific experience in using each of these tools is not required, but some previous transferable experience of using alternative web authoring and screen capture tools is expected and examples of previous work will be requested prior to the interview stage. The postholder will engage with enquiry staff in Library Services teams and research staff in Library Research teams to ensure the effective and efficient use of information tools and resources, taking account of user needs and good practice in accessible design. The postholder will engage with Library colleagues and will be supported by the Higher Training Officer to gain an understanding of the suitability (and limitations) of each resource for meeting the needs of users. Throughout the fixed-term post, the postholder will collaborate with the Senior Training Officer to ensure that they are able to maintain the user guides that are created after the conclusion of the fixed-term contract Why you will be hiredTo be considered for this role you will require:Experience in the use of a range of bibliographic search tools and an understanding of the associated principles of information organisation and retrieval Experience in the use of web authoring tools to create high quality SCORM or xAPI compliant static learning materialsA collaborative approach to service delivery, with good communication and listening skills and an ability to communicate effectively with non-technical colleaguesA demonstrable understanding of the importance of accessible document design and how this can be applied in a house-style Additional InformationThis is a fantastic opportunity for an experienced Learning Technologist to assist with the ongoing development within Research Information Services If you are interested in learning more: Please get in touch on 020 7378 5469 or Daniel.email@example.com
Academic Liaison LibrarianPermanent / Full TimeHybrid RoleSW London / Home£30,21537 hours a weekASAP Start About the company Sue Hill Recruitment have been instructed by our HE client, who is seeking an Academic Liaison Librarian, who will report to the Head of Academic Services and provide specialist library support for the learning and teaching activities of a specified curriculum area. This post would also have significant reporting lines to the Executive Dean at the London campus for all day-to-day operational responsibilities. The post will be required to work on the weekends to provide a 7-day week cover for the students on the London campus What you’ll be doingAs part of the Academic Liaison Librarian Team within the Library and Learning Resources, you will focus on the development of specialist, curriculum focused Digital and Information Literacy skills, resource support and support for design, planning, validation, delivery and review of courses and programmes. You will contribute to the provision of a blended and holistic curriculum of digital and information literacy, via the InfoSkills programme. You will take into account the differing needs of students as they progress in their academic careers, and aim to develop the academic success, lifelong transferable skills and employability of our student body.You will act as lead within the Academic Services Team for a functional area of responsibility, currently including one or more of the following specified areas: • Collaborative Partner Support• Diversity / Inclusivity Support• Referencing Support (including Referencing Software Tools)• Copyright Support • Digital Capabilities MAIN DUTIESDesign, deliver and facilitate training for students and staff in digital and information skills relevant to a specific curriculum area, taking into account good current practice in pedagogical theory and the differing needs of students and researchers as they progress in their academic careersLiaise with academic staff in a given area, to ensure appropriate learning resources and effective digital and information literacy skills are delivered, with reference to the LLR’s strategic vision and action plan and support the Senior Academic Liaison Librarian and Head of Academic Services in the development of the InfoSkills programmeAct as a point of expertise within the Institution for the development of digital and information skills, contributing to the delivery of library enquiry services, including physical and virtual enquiry services, and responding to specialist subject-based enquiriesWork as part of the Academic Liaison team to develop innovative methods for reaching students across a wide geographical area using digital platforms and other forms of technologyGain a thorough understanding of the needs of students and staff within your curriculum area in order to advise on collections and learning resources, to support the Head of Academic Services and Head of Collections in ensuring a joined up and holistic approach to resource provision and collection developmentWork with the Senior Academic Liaison Librarian and Head of Academic Services to ensure the delivery of the LLR’s Marketing Strategy in order to maximise the Library’s impact within the InstitutionSupport and participate in the implementation of methods of innovative engagement with key customer segments, collation of feedback in order to improve and develop new and existing services, and methods of demonstrating the impact of all our activitiesWork closely with teams across the LLR to ensure liaison represents the full range of services, collections and resources and demonstrate a commitment to a joined up and holistic approach to communication and engagement with all library staff in an inclusive and collaborative mannerBe an advocate for the Library, actively engaging with and promoting service developments in line with relevant LLR policies and priorities as identified by the Head of Academic Services, Senior Academic Liaison Librarian and LLR’s Management teamProvide support for the design and provision of high quality, current, diverse and representative reading lists, taking into account good current practice in pedagogical theory Project a positive professional image to all colleagues and customers internally and externallyManage own time and workloads efficiently and consistently meet deadlines, demonstrating an ability to respond effectively to the unexpectedTreat all employees, colleagues, customers and visitors fairly and equitably. Acknowledge the opinions and contributions of others, recognising the benefits of difference and diversity. Represent the Library and Learning Resources on relevant committees internally and externally, for example Academic Discipline and Institute Boards, as required. Demonstrate the ability to understand the views of others in order to influence and negotiate effectively to achieve agreed outcomes, manage expectations and take a positive, but pragmatic approach when representing the LLRIn collaboration with the Special Collection Librarian, support special collections and archives material within the LLR digital and information literacy programmes.Undertake promotion and publicity of library services as appropriate, using a range of traditional and web-based methods• Participate in routine staff rotas, as required Why you will be hiredTo be considered for this role you will require:• First degree or equivalent• Professional qualification in Library and / or Information Studies OR significant previous experience in providing liaison / subject librarianship in an FE or HE environment• Teaching qualification advantageous but not essential• Evidence of a commitment to and knowledge of contemporary Digital and Information Literacy developments• Recent experience of delivering Information and Digital Literacy skills training, and producing associated materials• Recent experience of developing digital capabilities in a library and information context• Experience of working with a range of different learners e.g. mature students, school leavers• Good interpersonal and communication skills with the ability to communicate effectively at all levels• Able to work as part of a team and in partnership with others• A commitment to meeting user needs and a proactive, positive approach to student centred service development providing enquiry support • Experience of collection development work across print and digital collections services using different channels Additional InformationThis is a fantastic opportunity for an experienced Liaison Librarian to assist with the ongoing development within Library and Learning Resources If you are interested in learning more: Please get in touch on 020 7378 5469 or Daniel.firstname.lastname@example.org
E-Resources and Metadata Co-ordinatorSouth West LondonUp to £32,4773-month Fixed Term ContractFull Time – 35 hours a weekASAP Start About the company Sue Hill Recruitment have been instructed by an Academic provider in South West London, who is looking for an experienced E-Resources and Metadata Co-ordinator on a 3-month Fixed Term Contract. The Metadata and E-Resources Co-ordinator will be responsible for the development and delivery of high-quality and customer-focused Metadata Services, to ensure information resources in all formats are easily discoverable. They will monitor and support the creation, supply, and use of high-quality bibliographic metadata to maximise discoverability of the libraries’ physical and digital collections via the library discovery systems and related technology services What you’ll be doing• Manage web-based resource discovery, metadata and access systems including catalogues, journal knowledgebase systems, holdings management tools and link resolvers, to ensure resources are discoverable, displaying accurate, up-to-date data.• Manage the testing of access to e-resources and provide first-line support to help resolve any access or activation issues and monitor platforms to ensure they provide a high-quality student experience, liaising with IT services to provide technical support where necessary.• Monitor resource use, and analyse other data reports and statistical analyses, to actively support collection management and development.• Use initiative and experience to troubleshoot access problems and provide solutions to enquiries relating to use of the library’s electronic collections, referring to suppliers as appropriate.• Liaise with other library staff, and external suppliers to ensure high quality of metadata and work with colleagues to align efficient metadata mapping with acquisition workflows. • Design and document workflows, monitor, implement, and exercise quality control of relevant standards including AACR2, RDA, EAD, MARC and non-MARC standards, authority files and controlled vocabularies.• Responsible for the creation, quality control and maintenance of shelf-ready materials and electronic subscription records for all material formats.• Create original catalogue records as required.• Engage with e-resource users to ensure that the library’s digital offering is fit for purpose, and meets the expectations of our students and staff.• Plan, delegate and supervise metadata tasks and workflows for Collection Development Assistants.• Provide training for the Collection Development team members so that they develop skills, knowledge, and expertise to maintain quality metadata standards. This includes use of systems and procedures for core cataloguing and metadata management.• Contribute to the collection and reporting of relevant SLAs and other statistics to inform service developments.• Attend and contribute to meetings, briefings, projects, and committees.• Undertake any other appropriate duties in other sections of Library Services as required on occasion to ensure that the University’s core priority services are always maintained. Why you will be hiredTo be considered for this role you will require:•Educated to degree level or equivalent •Qualified or Chartered Librarian or significant professional experience in a similar role within an HE Environment•Experience of managing metadata records such as MARC21, AACR2 for upload into an LMS• Cataloguing, metadata or records management experience•Experience of using OCLC WMS beneficial although not essential•Familiarity with Discovery tools, Talis Aspire Reading list software, CALM •Experience of working with PURE•Good understanding of issues, trends and developments in open access and research data within the higher education sector•Knowledge and experience of library discovery tools and journals holding management system•Experience of library acquisition workflows•Experience of effectively managing e-resource access and troubleshooting issues•Knowledge of workflows for metadata management of shelf ready items and digital content •Good knowledge of library classification systems, preferably Dewey Decimal Classification •Awareness of future developments in library metadata and linked data approaches•Practical knowledge of library metadata and interchange formats, standards and concepts (e.g. XML technologies and standards e.g. Dublin Core, EAD)•Practical knowledge of institutional repositories Additional InformationThis is a fantastic opportunity for an experienced Librarian to assist with the ongoing development for E-Resource and Metadata servicesIf you are interested in learning more: Please get in touch on 020 7378 5469 or Daniel.email@example.com
Programme Liaison Librarian - Online Library ServicesLondon£36,5426-month Fixed Term ContractFull Time – 35 hours per week Start – ASAP About the company Sue Hill Recruitment have been instructed by an Academic provider in London, who is looking for an experienced and qualified “Subject Librarian” to help with the development of 10 new programmes. Reporting to the Associate Director of Online Library Services, you will provide first class Library services and resources to support academic and research activity This is a key liaison and collection development position which requires consulting with all relevant stakeholders (faculty from member institutions), authors and editors from the publications departments as well as subject specialists from the Online Library in order to ensure that the library collections and services meet student/curriculum learning needs. The post-holder will also assist in the provision and development of the specialised enquiry services using face-to-face, telephone and online methods. What you’ll be doingAcademic LiaisonTo liaise/consult with all relevant stakeholders (faculty from the member institutions), authors and editors from the publications department as well as subject specialists from the Online Library at all times in order to ascertain the specific curriculum and resource requirements, and to keep then updated at all times. To act as the subject lead/link between the students who are registered on the nominated programmes and faculty in respect of library and information provision at undergraduate and postgraduate levels.To contribute to quality assurance of the programmes by compiling resource and enquiry statistics. Information Resources ManagementWithin a specified budget, to select or to recommend for purchase Information resources for the nominated Track C programmes liaising with academic and library staff.To manage the specific programme collections provided from the Online Library and to develop collection management policies. To work collaboratively across departments to support Online Library collections’ initiatives and streamline workflows accordingly. Information Skills Training/Student SupportTo deliver structured programmes of training in information and research skills through both face-to-face and online means.To work with the nominated programme teams and faculty in the development and delivery of Online Library tutorial exercises.To provide in-depth reference and research assistance to students, faculty as well as other library staff.To monitor and update the relevant programme gateways in collaboration with the technical support Librarians.To contribute to the provision and development of specialised enquiry services using face-to-face and online methods. Why you will be hiredTo be considered for this role you will require:To succeed in this role, ideally, you will be qualified to degree level in an Arts, Humanities or Social Sciences subject or by equivalent work-based experience. You must also have a professional qualification in Library and Information Science. A good working knowledge of IT, electronic resources development and management is essential. EDUCATION & PROFESSIONAL QUALIFICATIONS Educated to degree level or equivalent by experience or ability. Appropriate professional qualification or demonstrably equivalent expertise in librarianship/information management. EXPERIENCE & PERSONAL QUALITIES · Relevant experience of working in an academic or research library. · Proven experience in delivering services to a demanding community of users. · Experience of working with and managing curriculum specific collections. · Adaptable in approach with the ability to work equally effectively independently, within or leading a team, to meet agreed deadlines and targets without close supervision. TECHNICAL KNOWLEDGE & SKILLS Sound professional knowledge of academic library and information work, including the development and management of collections. Knowledge of the development of print and electronic library collections. Experience of working with digital/e-resources or distance learning environment would be advantageousHigh level of IT knowledge and capability. Good understanding of academic needs and research methods. Excellent communication and interpersonal skills, as demonstrated by the ability to relate well to library customers and to deal pleasantly and effectively with a wide range of users and their queries/problems. Experience of the preparation and delivery of Information Literacy skills training and teaching in the use of primary and secondary information resources. Familiarity with online learning environments and technologies, including tools for distance instruction or a demonstrable aptitude for learning such tools. Why you should applyThis is a fantastic opportunity for an experienced Librarian to assist with the ongoing development for Online Services If you are interested in learning more: Please get in touch on 020 7378 5469 or Daniel.firstname.lastname@example.org
Head of Information ManagementSussexUp to £63,852PermanentFull Time – 37 hours a weekStart – ASAP About the company Sue Hill Recruitment have been instructed by our Public Sector client in Sussex, who is looking to recruit an experienced Head of Information Management (Senior Manager and Information Governance professional), who can lead the Information Management team, and act as Data Protection Officer whilst also advising Chief Officers on a sustainable future model for resourcing Information Management. The post-holder will work closely with the Head of Corporate Development and other senior stakeholders to understand the future needs of the organisation and ensure that they have the correct structures and resources in place to deliver their obligations under GDPR and to improve the way that the organisation manages Information. This is an exciting opportunity to shape the organisations approach to Information Management and improve the service to the public. They are looking for someone who is pro-active and can hit the ground running. What you’ll be doing JOB PURPOSE To develop and direct the delivery of the Information Management strategy, resources and functions to effectively manage the organisations Information assets, supporting regional collaboration and ensuring that the statutory obligations are effectively and lawfully discharged To perform the role of Data Protection Officer, overseeing and directing all data protection and related Information privacy activities, to ensure the proper handling of personal Information to comply with data protection legislation. This includes:Provide specialist advice, training and instruction to ensure all personnel have an appropriate level of awareness in relation to GDPR data protection legislation.Provide the audit capability of all aspects of data protection governanceRaise the profile of data compliance across the organisation, by setting the Data Protection Compliance Strategy and fostering a data protection culture.Oversee the Management of personal Information, including the creation, review and updating of effective policies and procedures across business units and any future transformational activities.Responsible for Information lifecycle Management, which includes data quality, Information security, Data Protection and Freedom of Information Act, Information exchange and disclosure procedures..KEY ACCOUNTABILITIES Develop, negotiate and deliver an agreed strategy and implementation plan for Information Management which supports the strategic objectives of the organisation, ensuring it is compatible with national and regional initiatives and directives, and legislation including GDPR and the new Data Protection Act 2018.To act as Data Protection Officer for the organisation including:Ø Advising Chief Officers on the Data Protection Compliance Strategy and fostering a data protection culture within the organisation, including metrics for Data Protection Impact Assessments and monitoring the performance of such assessments.Ø Monitoring compliance with the GDPR and other data protection laws, data protection policies, awareness-raising, training, and audits. Support and lead the concept of ‘Data Protection by Design’ by ensuring that Privacy Impact Assessments are integrated in the early stages of any project, and then throughout its lifecycle when:Ø Building new IT systems for storing or accessing personal dataØ Developing policy or procedures that have privacy implicationsØ Embarking on a data sharing initiativeØ Using data for new purposesUndertake systematic auditing and monitoring of all local and national Information and systems used to ensure compliance with GDPR data protection legislation, national standards, Codes of Practice, and policies and procedures; identifying issues & risks, and reporting to Chief Officers to ensure corrective actions are implemented.Risk assess and determine the frequency of system audits through application of the Data Protection Manual, formulating and submitting recommendations to the Security and Information Management Board.Direct effective governance of policies and procedures, and specifically development of policy and procedures to support Information Management, consistent with DPA/FOI and MOPI principles and Information Management related projects.Achieve compliance with the Data Protection Act obligations, including subject access, courts and other legislative requests, including in relation to withdrawal of consent, the "right to be forgotten", and other rights available to data subjects under data protection legislation.Lead all DBS disclosure decisions where this function is delegated.Development, review and audit of all Information Sharing Agreements.Develop and implement a system of Data Protection Impact Assessment for all high-risk activity relating to personal data.Provide briefings, advice and guidance to Chief Officers or Heads of Departments on all matters relating to Information Management and lead on training and awareness strategy for Information ManagementManage all staff responsible for delivering IM, DPA, FOIA, Data Compliance, FRB and disclosure functions in accordance with employment policies and employment regulations.Initiate, sponsor and deliver Information Management change programmes and projects and lead the Information Management contribution to other relevant programmes.Share knowledge and best practice and identify collaborative working opportunities. Develop and maintain effective and cooperative working relationships with other companies and outside agencies in order to ensure best practice across data protection legislation matters.Oversee an effective process for the identification and internal reporting of data protection and cyber security breaches. Develop strategies for the Management and rectification of any data security incidents. Perform investigations into data protection and cyber security breaches. Liaise with the CIO regarding notification of any data breaches to the ICO. Assist where appropriate in the investigation of misconduct and criminal matters where breaches of data protection are a factor, through the provision of advice and assistance with the evaluation of evidence.Liaise with Legal Services regarding changes to data protection legislation, and the implications of these, including any required changes to policies, procedures and working practices.Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post. Why you will be hiredTo be considered for this role you will require:Degree or appropriate qualification/experience in Information Management, Business Management with a strong information element, or similarGDPR/DP management qualificationsExpertise in GDPR and other national and European data protection laws and practices, such as the Data Protection Act, Freedom of Information Act, Computer Misuse Act, Copyright, Designs and Patents Act, Human Rights Act, and the HMG Security Policy Framework.Experience in a data protection role, preferably within a public sector organisation using large- scale, complex information processing systems.Experience of implementing a compliance strategy within an organisation and conducting audits, investigations and risk management to ensure adherence.Understanding of information security management, information technologies and data security. Before an appointment can be confirmed, you will be subject to an MV+ level vetting procedureWhy you should applyThis is a fantastic opportunity for an experienced Information Governance professional to lead and shape the organisations future If you are interested in learning more: Please get in touch on 020 7378 5469 or Daniel.email@example.com
Senior Metadata Manager - Permanent - London and Home workingA leading publisher has a great new job opportunity for a Senior Metadata Manager, to help drive the efficiency and visibility of databases in library systems, academic workflows and online services. This is a senior role that will include responsibility for the metadata strategy, managing one position, hands on work, as well as external market facing elements.You will engage with internal teams, academic librarians, industry standards and third party suppliers in order to ensure the suite of products are optimally integrated with library systems. Key job responsibilities will include: - Metadata and Discovery Insight into the needs of the global library market, understanding the systems used for cataloguing, resource management and discovery and ensuring content is fully interoperableOverseeing the provision of metadata feeds to discovery service suppliersEstablishing and maintaining effective working relationships with providers of library discovery services, knowledge bases, search engines, link resolvers and acquisition toolsOwnership of MARC record provision for all platforms, managing the relationship with cataloguing suppliers, co-ordinating the creation of MARC records and their distribution to customers and library intermediariesManaging the supply of product metadata such as KBART files and titles lists to library customers.Responding to customer queries relating to metadata and discovery service integration - Strategic Planning & Staff Development Line management Implementation of evolution of the metadata strategyEnsure consistency and best practice in metadata provisionIdentify improvements to the team’s processes and workflows - Representation Provide training and guidance Represent the company externallyChannel feedback from the market by meeting end-users through library liaison, conferences or customer visits Key job requirements and person specification will include: - Knowledge of library systems and relevant industry data standards, including MARC and KBART, and proficiency with editing MARC records - Understanding of the needs of the academic library market and familiarity with digital academic resourcesMinimum 5 years’ experience within either a relevant digital publishing role or a relevant Library role including an understanding of metadata and search, academic library requirements and processes.An eye for detail and a logical, problem-solving approach A proactive, “can-do” attitude Excellent communication skills (written and verbal) This is a permanent job opportunity that will eventually be based 3 days per week from home and 2 days per week in the central London offices.
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I am very much pleased with Ioanna Fytilopoulou from Sue Hill recruitment agency for finding me the right job.
The job conditions and the time of work suit with my current circumstances. Within a day of my registration meeting, she put me forward for an interview and then after called me to see how the interview went. I was very happy with the advice and service I received and have no hesitation to recommend Sue Hill Recruitment to anyone who is looking to secure a new role or even a career change.
Thank you for all your support.
Meaza T Abrahaley-M.
Sue Hill Recruitment have provided me with a first class service when I have been looking for work
They have always answered any queries very quickly, so I always felt supported. Strong communication meant I was always updated feedback during any of my interviews and I was lucky enough to secure a fantastic position at Boston University via their services
Daniel and Ioanna were friendly, caring and informative and I can't recommend their services enough.
The system used to populate and manage timesheets is very clear and easy to use and understand.
I decided to register with Sue Hill early last year after deciding to move on from a post I had been in for a number of years. I had a very helpful initial meeting where I explained my employment history and the type of role I was looking for.
Sue Hill always an interesting range of posts in a variety of fields which made them a good agency to be registered with.
I found the staff very helpful and friendly whenever I contacted them about a relevant advertised post. They would always explain the process by which I could apply. They were always prompt in responding to any enquiries. They were also re-assuring and supportive when I went for a role. The recruiter is very approachable and friendly which helped put me at ease about applying for roles
Last summer a post in an academic library became available. It was almost exactly the type of role I had been looking. I contacted Sue Hill to ask to be considered for the role. The recruiter matched my experience and skills to the post. After suggesting a small update to my CV, they put me forward for the role. They briefed me about the employer and what the role would involve.
I was offered and interview and given fuller information about the role. I was able to prepare fully for the interview based on this information. The recruiter supported me through the interview process.
I went to the interview and the information I was given proved essential in my ability to prove my suitability for the role and that I understood what would be required of me.
The following morning to my great delight the recruiter called me to offer me the role. They made sure I got confirmation of the job offer and arranged my starting date and contract within a couple of days and answered all my remaining questions about the role. I began the role within a fortnight of the offer and the recruiter made sure I was happy in my new role
I have now been in my post for a few months and am enjoying it greatly. Sue Hill ensures I am paid promptly and answer any questions I have regarding issues such as leave.
I very much recommend Sue Hill
I joined Suehill Recruitment in November when I was made redundant.
I spoke to Ioanna and have also dealt with Daniel who has helped me find suitable work. I had an initial interview for a position and both the organisation and I felt the job wasn’t suitable. I was then put forward for another position but was unsuccessful. Ioanna was so helpful and kind towards me and provided constructive feedback from my interview and told me I would find something more suitable.
In January I was put forward for a role at UCL Library and was successful in securing the contract position. I have now been working here for 5 months and I am really enjoying working there. The staff are all really friendly and helpful and I am really expanding my experience and knowledge. I think Sue Hill are a fantastic agency to have contact with when you are looking for work within the library sector.
Ioanna is especially kind especially if you don’t succeed in an interview.
Working with Sue Hill has been very good!
The team is very friendly and helpful when a problem occurs. I have been able to find placements in libraries through Sue Hill!
I have worked as a library assistant with Sue Hill for three years now across London, in a variety of prestigious posts in higher education. The service Sue Hill provides is excellent in terms of both understanding my personal motivations and targets, and in terms of my skills and professional development. Sue Hill enhances a flexible working environment, direct and pleasant communication and control over the timetable and weekly pay, as well as, the necessary support in financial matters. Furthermore, it allows the opportunity to further progress from a temporary contract to a permanent one with the client company -as has been my case with one of my assignments-. Sue Hill's service is essential in our professional fast paced times, especially since many of us require more than one job to make it through. I am thankful to my colleague who suggested the service to me back in 2015. I haven't looked back ever since.
Dr Michelangelo Paganopoulos
I have been registered with Sue Hill for years (but may have expired for periods without my noticing). Unfortunately, vacancies have been almost always in London, or in the furthest part of London for a reasonable commute as I live in East Hampshire about 50 miles/1 hour 10 mins from Waterloo. So, I was delighted when Daniel contacted me about a University of Winchester contract which I am currently employed on, and the application was speedily conducted by Daniel who kept in touch throughout the process of interview etc.
I am extremely happy with the service provided by Sue Hill Recruitment. Soon after an initial registration meeting, they were able to arrange two interviews for great positions and assisted me each step of the way. I was fortunate enough to be offered both positions and started within a week of accepting the opportunities.
Everyone I spoke to was communicative and responsive and made the whole process so easy for me.
I would just like to say a very big thank you to you and your team for helping me get back into full time employment so quickly. Also, for listening to what sort of employment I am interested in and finding me just that!
The service you and your team provide is exceptional and to the highest level of professionalism. Your website is really easy to get around to and use, I found it really appealing when I was looking for that one great agency to help me.
You were all so incredibly welcoming and professional from the minute I met you. I cannot thank you enough not only for your ongoing hard efforts but for your fantastic support and advice. I have no hesitation in recommending your service.
Once again, a huge thank you.
Thanks to Sue Hill Recruitment and Daniel & Ioanna
I've recently landed a wonderful new role at the very prestigious Wellcome Institute within their library.
I have been temping for a couple of years through Sue Hill and I have found them to be very supportive and encouraging. While temping work in such a specialist area can fluctuate, certainly there's been some excellent roles I've been put forward for at UCL, including an opportunity to work with rare books.
Sue Hill staff respond quickly and efficiently to any questions or queries and keep me up to date on potential roles and interviews. They have been very helpful and understanding, and provide clear and helpful communication, and matching my skills to suitable library roles, that they can see I would work well in.
I approached Sue Hill Recruitment about filling a temporary Library Assistant vacancy within our highly specialised academic library.
The consultants were extremely helpful, responsive and thorough from the first communication.
They both visited our library to better understand our requirements and to discuss face to face the role we needed to fill.
The quality of the candidates submitted and interviewed was extraordinarily high, and we soon had a wonderful candidate in post who was an excellent fit within our team.
My experience of working with Sue Hill Recruitment has been overwhelmingly positive and I cannot recommend them enough for their services.
Morgan Bailas-Ferry - Library Manager - Fashion Retail Academy
Having secured my position at Boston University through Sue Hill, I have since used their services when I have required temporary cover for my Library Assistants and most recently the recruitment of a Deputy Librarian.
Again they provided strong, quick and informative responses to all of my queries and it is clear that they strive build a relationship with their clients and understand their needs and the kind of candidates that best suit the working environment.
It’s great, and very reassuring, that I have a named contact I can approach directly, and I feel I can approach them at any point and ask all and any
questions I need to.
David Crossinggum - Librarian - Boston University
Daniel kindly arranged for Miguel to catalogue my collection of fly-fishing books. I can’t tell you how impressed I am by what he has done. I must add that he is an exceedingly pleasant young man who took great pains to show me what he was doing as he went along, and to patiently explain how to use the material now downloaded into my PC.
I am really most grateful to Daniel for arranging all this and must warmly recommend his services for others. In fact, I will be in touch again shortly to ask if Miguel can come again to do the same job for other parts of my book collection.
Richard Rondel - Private Client
I have been using the services of Sue Hill Recruitment to fill temporary positions within my team for almost two years. My colleagues and I have been consistently impressed with the quality of the suggested candidates, some of whom have gone on to secure full-time roles with us. The support provided to me by the Sue Hill team during the recruitment process and to our Sue Hill-contracted employees when in post has also been unfailingly responsive and pleasant. I would not hesitate to recommend Sue Hill Recruitment to colleagues in the library sector who are looking to fill positions.
Dominic Allington-Smith - Open Access Publications Manager - University College London
We have used Sue Hill to recruit part-time library assistants in our small but busy library for many years and have found them to be invaluable. They have found us a sequence of great candidates and been able to react swiftly to make finding a replacement easy for me, each time one of our assistants moves on!"
Alice Tyrell - Director for Academic Programs & Librarian - University of Notre Dame (USA)