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We are the leading recruitment consultancy specialising in Knowledge and Information Management; Market Research; and Digital Marketing roles.
Our specialist consultants offer a seamless service across information and knowledge governance, records management, archiving and library services, data management including DPO and GDPR, market research, project management, insight, analytics, big data and digital marketing.
Founded in 1996 by Sue Hill, in 2013 the agency became part of Progility Group, working closely with our sister company TFPL.
- Market research
- Knowledge & information management
Librarian – Collections and AccessLondon£46,000 Monday to Friday35 hours a week About the company Our client is a professional membership body in the UK. Following a review and restructure of their Library services, they are now seeking to recruit a Librarian, to be part of the Library and Information Service (LIS) Team to ensure the provision of a professional, efficient, proactive and well-coordinated Library and Information Service to circa 34,000 members, staff and those with an interest in the profession. What you’ll be doingYou will take primary responsibility for managing collections and access, including the identification, acquisition, renewal, cataloguing and classification of print and electronic resources ensuring that all resources are purchased and licensed in a timely and cost-effective manner. You will actively develop and contribute to all areas of the Library service delivery, whilst also providing assistance to the development of the Education and Research department’s business plans. Key Tasks· Refocus, maintain and develop the specialist collection of literature in accordance with the Collection management and weeding policy· Ensure discoverability and access to trusted electronic and physical resources, resolving access and authentication management issues arising and exploiting existing and emerging technologies to enable successful resource discovery.· Maintain up-to-date knowledge of acquisition and resource discovery approaches and systems, liaising with other library colleagues as appropriate.· Take a lead in the management, development and amendment of collection and access related LIS policies and procedures to ensure acquisition and discovery are tailored, agile, innovative, use the library budget wisely and enhance users’ experiences of the LIS.· Support the development of and implement literature searching policy, process and related activities to identify literature and evidence to underpin business objectives and evidence-based product development needs. · Support the development of and implement literature searching policy, process and products to engage and support members, signposting them to relevant resources, to facilitate them to become confident, proficient information seekers and users.· Respond to enquiries received via telephone, e-mail, post and from visitors using the most appropriate information resources to provide pertinent, timely and accurate information.· Ensure that LIS activities conform with Data Protection and Copyright Legislation. · Participate in the photocopying and document supply service to staff and members within UK copyright and CLA licence terms and provisions.· Contribute to the reference checking service for publications.· Work with the Communication and Marketing Team to identify best approach to marketing and promotional activities to promote LIS services and resources to members, including the LIS website presence.· Work with the Professional Development Team to inform, develop and contribute to relevant CPD resources for members’, including those to support members’ literature searching capability and confidence.· Develop resources for, and deliver user education sessions to, members and new staff regarding library services and resources as appropriate.· Undertake day-to-day library administration tasks as required (e.g. thesis loan service, photocopy and document supply service, journal and e-journal related work).· Collate statistical information, monitoring service and resource usage, library workload and performance statistics to inform service delivery and business planning. · Provide library-related feedback to facilitate library presence and systems interoperability with the new Customer Relations Management system.· Evaluate new information sources in specific topic areas of relevance to LIS, negotiating access where appropriate.· Actively participate in the development and review of general LIS procedures and standards, ensuring their successful implementation to meet the strategic intentions and objectives of the organisation and LIS, and the needs of library users.· Contribute to the strategic plans, review and development of the LIS.· Represent the organisation by attending external meetings, events and liaising with other librarians and agencies as appropriate.· Support and participate in organisational activity to record and preserve key documents and publications as an historical archive.· Work closely with members of the Education and Research Department and other colleagues in creating a seamless service to members and education providers. · Attend Board, staff and team meetings as required.· Ensure that all personnel policies and procedures, standing financial instructions, quality and customer care protocols and Health and Safety at Work Regulations are complied with.· Bring to the attention of the Facilities Manager any actual or potential health and safety issues at the earliest opportunity, to allow remedial action to be taken.· Identify appropriate training and development needs and attend relevant internal and external training that enable the effectiveness of this role.· Maintain an up-to-date understanding of library and information developments and practice, health information provision and use an evidence-based library and information approach to ensure the provision of a quality LIS.· Maintain an up-to-date awareness of UK copyright legislation. Why you will be hiredTo be considered for this role you will require:Essential · Educated to degree level· Degree or postgraduate diploma in Librarianship or Information Science· Member of CILIP (Beneficial)· Previous experience of working within a specialist library (Healthcare or Medical)· Proven significant experience of collection management and related budget management· Proven experience of working with e-resource access and authentication systems such as Ezproxy· Experience of evidence-based literature searching, including high level / complex searching and filtering for literature and evidence retrieval· Familiarity with using reference management software. Eg Refworks / Endnote· Experience of using LMS’s such as OCLC, Heritage, Soutron or Ex Libris· Knowledge of UK copyright legislation and CLA licencing activities · Experience of developing and presenting education and training resources for library users· Confidence and accuracy in working with statistical data· Experience of Archives and Records Management · Exceptional organisational and prioritisation skills· Strong attention to detail · Strong personal and communication skills Why you should applyThis is a fantastic opportunity for someone to join a well-respected Library Services team If you are interested in learning more: Please get in touch on 020 7378 5469 or Daniel.email@example.com
Safety Compliance Officer6 Month ContractWork from Home initially £18.93 per hour36.5 hours per weekStart date Tuesday 4th May 2021 About the company We are presently recruiting for a Safety Compliance Officer for our Higher Education client. This is a Full-Time position (36.5 hours per week) starting Tuesday 4th May 2021. This position will initially start as a ‘Work from Home’ until a full return to site has been implemented. Occasional visits to site during ‘Work from Home’ may be required in agreement with the Departmental Safety Officer Key Responsibilities and Duties Responsible to the Pro-Vice-Provost Library Services via the Director of Operations for the submission of T100 Lite documentation and supporting the T100 Working Group with full successful implementation of T100 Lite programme across Library Services. Main responsibilities: Main responsibilities: • Creating safety arrangements documents covering a range of safety areas • Ensuring all departmental safety documentation and procedures fully comply with the requirements of the H&S programme• Recording Roles and Responsibilities for Library staff on the Responsible Persons Register • Devising documentation for safety procedures, and ensuring that the documentation is maintained• In liaison with Library Site Managers, undertaking a review of safety provision across all Library Services’ sites• Ensuring that training materials are available for Library staff in the relevant aspects of safety procedures• Ensuring that each Library managed site has a plan for dealing with emergencies• Providing training to Library staff to assist with the implementation of H&S programme• Providing monthly updates to the H&S Working Group on progress• Supporting the creation of a robust system for all safety monitoring in Library Services Occasional duties: • Fire Marshal duties when onsite• Attending staff meetings and training as required Why you will be hired • First degree or equivalent career experience within Health and Safet• Excellent awareness of safety management systems • A logical approach to problem-solving • Excellent IT skills including a good working knowledge of Microsoft Office applications • Excellent communication skills, both verbal and written, with an ability to engage effectively with students and senior members of the institution.• Excellent report-writing skills, including the ability to interpret complex data and present it clearly• A tactful and resolute approach to sensitive issues • The ability to work under pressure and reliably meet deadlines.• Commitment to equal opportunity and the ability to work harmoniously with colleagues and students of all cultures and backgrounds.Desirable • Recognised qualification in Safety (NEBOSH) • Experience of staff training If you are interested in learning more information about the role. Please get in touch on 020 7378 5469 or firstname.lastname@example.org
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I am very much pleased with Ioanna Fytilopoulou from Sue Hill recruitment agency for finding me the right job.
The job conditions and the time of work suit with my current circumstances. Within a day of my registration meeting, she put me forward for an interview and then after called me to see how the interview went. I was very happy with the advice and service I received and have no hesitation to recommend Sue Hill Recruitment to anyone who is looking to secure a new role or even a career change.
Thank you for all your support.
Meaza T Abrahaley-M.
Sue Hill Recruitment have provided me with a first class service when I have been looking for work
They have always answered any queries very quickly, so I always felt supported. Strong communication meant I was always updated feedback during any of my interviews and I was lucky enough to secure a fantastic position at Boston University via their services
Daniel and Ioanna were friendly, caring and informative and I can't recommend their services enough.
The system used to populate and manage timesheets is very clear and easy to use and understand.
I decided to register with Sue Hill early last year after deciding to move on from a post I had been in for a number of years. I had a very helpful initial meeting where I explained my employment history and the type of role I was looking for.
Sue Hill always an interesting range of posts in a variety of fields which made them a good agency to be registered with.
I found the staff very helpful and friendly whenever I contacted them about a relevant advertised post. They would always explain the process by which I could apply. They were always prompt in responding to any enquiries. They were also re-assuring and supportive when I went for a role. The recruiter is very approachable and friendly which helped put me at ease about applying for roles
Last summer a post in an academic library became available. It was almost exactly the type of role I had been looking. I contacted Sue Hill to ask to be considered for the role. The recruiter matched my experience and skills to the post. After suggesting a small update to my CV, they put me forward for the role. They briefed me about the employer and what the role would involve.
I was offered and interview and given fuller information about the role. I was able to prepare fully for the interview based on this information. The recruiter supported me through the interview process.
I went to the interview and the information I was given proved essential in my ability to prove my suitability for the role and that I understood what would be required of me.
The following morning to my great delight the recruiter called me to offer me the role. They made sure I got confirmation of the job offer and arranged my starting date and contract within a couple of days and answered all my remaining questions about the role. I began the role within a fortnight of the offer and the recruiter made sure I was happy in my new role
I have now been in my post for a few months and am enjoying it greatly. Sue Hill ensures I am paid promptly and answer any questions I have regarding issues such as leave.
I very much recommend Sue Hill
I joined Suehill Recruitment in November when I was made redundant.
I spoke to Ioanna and have also dealt with Daniel who has helped me find suitable work. I had an initial interview for a position and both the organisation and I felt the job wasn’t suitable. I was then put forward for another position but was unsuccessful. Ioanna was so helpful and kind towards me and provided constructive feedback from my interview and told me I would find something more suitable.
In January I was put forward for a role at UCL Library and was successful in securing the contract position. I have now been working here for 5 months and I am really enjoying working there. The staff are all really friendly and helpful and I am really expanding my experience and knowledge. I think Sue Hill are a fantastic agency to have contact with when you are looking for work within the library sector.
Ioanna is especially kind especially if you don’t succeed in an interview.
Working with Sue Hill has been very good!
The team is very friendly and helpful when a problem occurs. I have been able to find placements in libraries through Sue Hill!
I have worked as a library assistant with Sue Hill for three years now across London, in a variety of prestigious posts in higher education. The service Sue Hill provides is excellent in terms of both understanding my personal motivations and targets, and in terms of my skills and professional development. Sue Hill enhances a flexible working environment, direct and pleasant communication and control over the timetable and weekly pay, as well as, the necessary support in financial matters. Furthermore, it allows the opportunity to further progress from a temporary contract to a permanent one with the client company -as has been my case with one of my assignments-. Sue Hill's service is essential in our professional fast paced times, especially since many of us require more than one job to make it through. I am thankful to my colleague who suggested the service to me back in 2015. I haven't looked back ever since.
Dr Michelangelo Paganopoulos
I have been registered with Sue Hill for years (but may have expired for periods without my noticing). Unfortunately, vacancies have been almost always in London, or in the furthest part of London for a reasonable commute as I live in East Hampshire about 50 miles/1 hour 10 mins from Waterloo. So, I was delighted when Daniel contacted me about a University of Winchester contract which I am currently employed on, and the application was speedily conducted by Daniel who kept in touch throughout the process of interview etc.
I am extremely happy with the service provided by Sue Hill Recruitment. Soon after an initial registration meeting, they were able to arrange two interviews for great positions and assisted me each step of the way. I was fortunate enough to be offered both positions and started within a week of accepting the opportunities.
Everyone I spoke to was communicative and responsive and made the whole process so easy for me.
I would just like to say a very big thank you to you and your team for helping me get back into full time employment so quickly. Also, for listening to what sort of employment I am interested in and finding me just that!
The service you and your team provide is exceptional and to the highest level of professionalism. Your website is really easy to get around to and use, I found it really appealing when I was looking for that one great agency to help me.
You were all so incredibly welcoming and professional from the minute I met you. I cannot thank you enough not only for your ongoing hard efforts but for your fantastic support and advice. I have no hesitation in recommending your service.
Once again, a huge thank you.
Thanks to Sue Hill Recruitment and Daniel & Ioanna
I've recently landed a wonderful new role at the very prestigious Wellcome Institute within their library.
I have been temping for a couple of years through Sue Hill and I have found them to be very supportive and encouraging. While temping work in such a specialist area can fluctuate, certainly there's been some excellent roles I've been put forward for at UCL, including an opportunity to work with rare books.
Sue Hill staff respond quickly and efficiently to any questions or queries and keep me up to date on potential roles and interviews. They have been very helpful and understanding, and provide clear and helpful communication, and matching my skills to suitable library roles, that they can see I would work well in.
I approached Sue Hill Recruitment about filling a temporary Library Assistant vacancy within our highly specialised academic library.
The consultants were extremely helpful, responsive and thorough from the first communication.
They both visited our library to better understand our requirements and to discuss face to face the role we needed to fill.
The quality of the candidates submitted and interviewed was extraordinarily high, and we soon had a wonderful candidate in post who was an excellent fit within our team.
My experience of working with Sue Hill Recruitment has been overwhelmingly positive and I cannot recommend them enough for their services.
Morgan Bailas-Ferry - Library Manager - Fashion Retail Academy
Having secured my position at Boston University through Sue Hill, I have since used their services when I have required temporary cover for my Library Assistants and most recently the recruitment of a Deputy Librarian.
Again they provided strong, quick and informative responses to all of my queries and it is clear that they strive build a relationship with their clients and understand their needs and the kind of candidates that best suit the working environment.
It’s great, and very reassuring, that I have a named contact I can approach directly, and I feel I can approach them at any point and ask all and any
questions I need to.
David Crossinggum - Librarian - Boston University
Daniel kindly arranged for Miguel to catalogue my collection of fly-fishing books. I can’t tell you how impressed I am by what he has done. I must add that he is an exceedingly pleasant young man who took great pains to show me what he was doing as he went along, and to patiently explain how to use the material now downloaded into my PC.
I am really most grateful to Daniel for arranging all this and must warmly recommend his services for others. In fact, I will be in touch again shortly to ask if Miguel can come again to do the same job for other parts of my book collection.
Richard Rondel - Private Client
I have been using the services of Sue Hill Recruitment to fill temporary positions within my team for almost two years. My colleagues and I have been consistently impressed with the quality of the suggested candidates, some of whom have gone on to secure full-time roles with us. The support provided to me by the Sue Hill team during the recruitment process and to our Sue Hill-contracted employees when in post has also been unfailingly responsive and pleasant. I would not hesitate to recommend Sue Hill Recruitment to colleagues in the library sector who are looking to fill positions.
Dominic Allington-Smith - Open Access Publications Manager - University College London
We have used Sue Hill to recruit part-time library assistants in our small but busy library for many years and have found them to be invaluable. They have found us a sequence of great candidates and been able to react swiftly to make finding a replacement easy for me, each time one of our assistants moves on!"
Alice Tyrell - Director for Academic Programs & Librarian - University of Notre Dame (USA)