data recruitment specialists

Information Governance Officer12-month contract London£40,284Monday to Friday36.25 hours a weekAbout the companyOur client is a network of charities throughout the UK, that assist with advice and information to the general public ensuring that their consumer rights are upheld. They are now seeking to recruit an Information Governance Officer to support the design and delivery of good data protection practice.What you’ll be doingWithin this role you will work with the Information Governance Team to support the aims of the organisation and create a culture of shared responsibility for privacy risk management.You’ll help develop and support organisational policies and processes that ensure the compliance to Data Protection Law and good Information Management practice. You may lead on or support workstreams to support the General Data Protection regulation, DPA 2018 in order to meet business objectives. Assist in managing Information Governance knowledge and best practiceEnsure best practice and up to date knowledge with ICO guidance and EU Data Protection boardSupport the Information Governance Manager and Senior Information Governance Officer with the implementation of the service and its associated plansGive advice on the privacy risks of projects and changesSupport the team in the creation of appropriate Information Governance training materials and resources for StakeholdersSupport the team in planning and implementing communications to ensure that all Stakeholders are aware of their current obligationsPromote the benefits of Information GovernanceSupport policies, guidance and processes relating to the maintenance of Information Asset RegistersIdentify, record and escalate Privacy RisksProvide advice on Information Governance queries from teams within the organisationEnsure policies and procedures are adhered toAct as a point of triage for incident reportingCoaching and mentoring team members Why you’ll be hiredTo be considered for this role you will require: Qualifications in or proven ability to apply GDPR and DPA 2018 to meet business objectivesExperience of designing and delivering Data Protection, Information Governance and Information Assurance to meet business objectivesDetailed knowledge and understanding of practical consequences of the GDPR and DPA 2018Ability to communicate effectively in a variety of formats across all levels within the businessKnowledge of Information Security Management principlesExperience of leading project workstreamsProven IT abilityWillingness to travel with the UK and occasionally to work unsocial hours to meet deadlines Why you should applyThis is a fantastic opportunity for someone to join an established team that provide extensive assistance to the publicIf you are interested in learning more: Please get in touch on 020 7378 5468 or  020 7378 5459 on Ioanna.fytilopoulou@suehill.com  or Daniel. rose@suehill.com

A respected professional services company has a permanent job opportunity for a stand-alone Knowledge Librarian.   You will have experience of managing information and knowledge resources and dealing with research enquiries. If you have Office 365 experience this would be a huge benefit and CMS management is desirable too.Your duties will include training, vendor management and you will be confident in communicating with people at all levels. You will thrive on a challenge and have a flexible and approachable, can-do attitude.  You will be supporting library users in legal and other research skills, subscription memberships and administrative duties.This is a great opportunity for an organised and pro-active candidate who is looking for a varied workload ideally with a legal or financial services background.The ideal candidate will be articulate and keen to continue a career in a Knowledge Library environment.  As Knowledge Librarian your job role will include: Being familiar with maintaining SharePoint pages and document librariesHaving the ability to adapt training session to varied audiences with differing levels of experienceManaging the in-house knowledge database and providing guidance to users on best practiceLooking after the company’s intranetCo-ordinating and managing the publication process of the yearly magazineUpdating and adding articles on the company’s websiteBeing confident to report knowledge and information management statistics at regular department meetings.Being quick to pick up new technologies and processes.Having excellent written and oral communication skillsHaving a pro-active, professional and “can-do” attitudeBeing an excellent team player and able to prioritise a varied workload. You will possess the ability to develop a good understanding of the work of the company’s Knowledge Library and to appreciate clients' needs.  This is a fantastic opportunity for a candidate who has a legal or financial services background, who will gain valuable marketable skills to further develop their career. This is a full-time role.  If you would like to find out more about this job vacancy, then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com

A respected law firm has a permanent job opportunity for a Legal Librarian.   You will work on the Enquiry Desk to offer research services and support for fee earners and business services teams in the UK and the Middle East offices.  Your duties will include training, supporting library users in legal and other research skills, administrative duties and to keep the information resources current and ready for use working within the library team.This is a fantastic opportunity for an organised and pro-active candidate who will take pride in providing a superb service to the firm.The ideal candidate will be articulate and eager to start or continue a career in a Legal Library environment.  Ideally the successful candidate will have proven experience of enquiry/research work in a commercial or legal environment and a Library/information graduate level qualification. As Librarian your job role will include: Preparing and delivering interactive training for new trainees (in small and large groups) using a variety of learning methodsBeing a team player andDelivering library inductions for new fee-earners and Business Development teamCataloguing library materialsProducing current awareness for library usersOrganising hardcopy and online journals, managing renewals and access, negotiating prices where neededHaving an excellent working knowledge of main legal and commercial research databasesBeing at ease with technology and able to help othersBeing confident to build strong working relationships with stakeholders and promoting the library team and its role within the firmBeing an excellent team player and able to work well under pressureHaving a pro-active, professional and “can-do” attitude  Having excellent written and oral communication skills You will possess the ability to develop a good understanding of the work of the Law firm’s Library team and to appreciate clients' needs.  This is a fantastic opportunity for a candidate who has legal or business research experience, who will gain valuable marketable skills to further develop their career. This is a full-time role.  If you would like to find out more about this job vacancy, then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com

A prestigious law firm based in Bristol has a permanent job opportunity for a Document Production Manager.This is a fantastic opportunity for an organised and practical candidate who will take pride in providing a first-class service in the delivery of document production, amendment, finishing and troubleshooting.The ideal candidate will be articulate and keen to continue a career in Document Production ideally from a law or professional services background. You will be managing a team of c 9 people and used to meeting deadlines, have a common-sense approach, have excellent attention to detail and possess strong oral and written communication skills. As Document Production Manager your job role will include: Creating and delivering training material and guidance to the team and wider business.Monitoring workloads within the team to ensure that there is even distribution of work and KPIs and SLAs are met.Ensuring that work is picked up and deadlines are met by continually monitoring and reviewing the workflow list during shifts.Supporting and developing direct reports to improve the speed, quality and efficiency of their work to ensure an excellent service.Identifying in advance when shifts or changes to resource may be needed and present possible solutions to the DLS Manager to help manage any resource gaps.Staying up to date with current technology and actively learning new software and other tools to maintain advanced level in Microsoft Office and other Firm software.Managing expectation levels by keeping service users updated on the progress of their work.Having experience of managing multiple direct line reports is essential.Having the ability to work using own initiative and as a team member, maintaining a positive attitude, under pressure in a professional manner is essential.Assisting the DLS Manager with administration tasks as requested. Having excellent written and oral communication skills You will possess the ability to develop a good understanding of the work of the Document Lifecycle Services team and to appreciate clients' needs. This is a great opportunity for a candidate who has Document Production Management experience who will gain valuable marketable skills to further develop their career. This is a full-time role.   If you would like to find out more about this job vacancy, then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com

This is a new permanent job opportunity for an Information Scientist, to be based in Gloucestershire.      You will join an existing Library, Information and Research team in providing a range of information services.  This will include answering enquiries, research, literature searching and business intelligence.    You will support clients and work to build the technical knowledge base.   You will be happy dealing directly with clients regarding either subscription services or running webex demonstrations, etc.   This job role will also help to monitor the latest technical information management applications that support information provision.     Key job requirements include: A degree qualification in Information Science or similar, accredited by CILIPAn understanding of database, search and content management systemsThe ability to search and disseminate technical informationExcellent IT skills and an awareness of the latest techniques and technologies being used to provide informationStrong communication and client skillsStrong report writing and presentation skills   Ideally you will have some experience of information provision in a commercial organisation, but applications are also welcomed from new Library/Information graduates.     This is a great opportunity to join an Information Services team in a specialist sector, and to be based in Gloucestershire (a driver) and happy to travel to the Surrey office.   To be considered for this and other Information Management job opportunities please apply with your CV to Kathy.Thistlethwaite@tfpl.com

A professional services firm has a 12-month fixed term contract job opportunity for an Assistant Business Systems Manager.An exciting 12-month fixed term contract opportunity has arisen to join the Information Systems Team.  The successful candidate will provide administration, information management and project support to a professional and high standard.The ideal candidate will be a great team player who enjoys new challenges and thrives in a fast-paced environment.   As Assistant Business Systems Manager your job role will include: Organising the management of CRM database for individuals and the team; maintains project directories and contactsProviding Technical Support with upgrades to CRM, assessing the impact on all existing IM/IT systems during deploymentProviding face-to-face, email and telephone support; handling general enquiries, both internal and external, in a timely and professional mannerMonitoring shared mailboxes as requiredReporting and analysing usage data of IM SystemsManaging Storage and ArchivingProgramme workshops for training and launch of new systemsOrganising updates to user guides and help guides including issuing to the team The ideal candidate will ideally have some previous experience in business information in a consulting, financial services or professional services firm.This is a great job opportunity for a bright, motivated and enthusiastic junior information professional, who is keen to take the next step in developing their career in information, in a highly professional and dynamic, corporate environment. If you would like to find out more about this Research job vacancy, then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com    

A prestigious law firm has a permanent job opportunity for a Knowledge Management Administrator.  The ideal candidate will be an articulate and confident administrator looking to use their strong organisational skills in a professional post.You will have a positive, “can-do”, flexible and customer-focused approach and you will have the opportunity to gain a fantastic role with the opportunity to work from home after a successful first six months.An exciting permanent full-time opportunity has arisen to join the Knowledge Management team.  The team is responsible for the development of sharing knowledge, providing research and legal training to the firm’s lawyers.As Knowledge Management Administrator your job role will include: Being self-motivated and a team playerCreating, developing and maintaining intranet sitesBeing confident in liaising and communicating with people at all levelsInvoicing administrationOn boarding and inducting new joiners and returnersCreating monthly financial reportsHelping with projects and a small amount of travel bookingsHaving solid IT skillsHaving excellent organisational, administrative and time management skills.Having a forward thinking, innovative, positive approach You will possess the ability to develop a good understanding of the work of the Knowledge Management team and to appreciate clients' information needs.This is a great job opportunity for a confident and organised and Administrator to work in a great team with lots of autonomy and the opportunity to work from home a couple of days per week. If you would like to find out more about this job vacancy, then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com

Head of Knowledge and Information Management2-year Fixed Term Contract London£52,064Monday to FridayFlexible workingAbout the companyOur client is a UK government department responsible for affairs both here and overseas. They are now seeking to recruit a Head of Knowledge and Information Management to both manage the team and take the lead on a digital transformation project. This is a high-profile role that offers opportunities to work with a range of senior officials in supporting both the departments KIM agenda and wider business objectives.What you’ll be doingThe role stretches across a range of disciplines which include Information Technology, Information Management, Information Assurance & Security and Project ManagementThis is a challenging and exciting opportunity for a KIM professional with good judgement, strong leadership skills, excellent interpersonal skills and the ability to manage conflicting priorities.You will be responsible for developing strategic and policy leadership for KIM across the department whilst also delivering a programme for Information Management and Digital continuity. Management of information assets across a range of mediums, including a significant paper archive, content of Google Drives, Content Manager (CM9), ROSA and other systemsDeveloping and providing policy advice, including to the senior management team to support excellent information managementSupporting the Legacy casework team through access to historic recordsManaging and protecting sensitive information in line with legislationProviding oversight of the annual public release programme to The National Archives (TNA) and the Public Record OfficeOverseeing the development of a digital transfer scheme with TNALeading a Shared Service for FOI Case ManagementSupporting compliance with the General Data Protection RegulationLeading a team of staff across a variety of information management responsibilitiesTravel to other offices Why you’ll be hiredTo be considered for this role you will require: Depth of experience in an information management role including high level experience in digital content managementA minimum of 2 years’ experience in a leadership roleKnowledge of political history or some experience of dealing with political sensitivities would be beneficial but not essentialExperience in project or change management processesExcellent written and oral communications skills and a proven ability to build effective networks Applicants must be cleared to Developed Vetting (DV) level or be prepared to undergo security clearance to this levelWhy you should applyThis is a fantastic opportunity for someone to lead from the front across a range of disciplinesIf you are interested in learning more: Please get in touch on 020 7378 5468 or  020 7378 5459 on Ioanna.fytilopoulou@suehill.com  or Daniel. rose@suehill.com

A leading law firm has a 12-month Fixed Term contract job opportunity for an Information Services Graduate Trainee based within their central London offices.What you’ll be doing The Information Services team is responsible for the procurement of online and hard copy resources and supporting research, knowledge and current awareness activities. The Information Services Graduate Trainee will support the creation of intranet content and maintaining and updating various intranet pages.  Helping to answer research requests on legal, commercial and market topics and working with the Information and Research team to help in their current awareness activities.  You will be responsible for the intake and distribution of hard copy materials and other resources such as serials, new books and loose-leaf updates.  Further job responsibilities will include maintaining library collections, updating the library management system and Catalogue records, book ordering and dealing with queries.   Why you’ll be hired This job would suit a confident and professional candidate who is keen to develop a career in the Library and Information Services sector.   You may be intending to do the post graduate Information qualification in the future and be looking for a one-year pre-library placement, or you may be a Library and Information Studies graduate. You will be a confident communicator who is professional and organised.   Why you should apply This is a great job opportunity to start your career in the legal information industry within a highly respected legal organisation and to gain extremely well regarded and marketable experience.   To be considered for this and similar pre or post-library graduate job opportunities please apply with your CV to Kathy.Thistlethwaite@tfpl.com  as possible.

This is a broad role working across all the different areas of the Information Service.  This may include everything from routine editing, data entry and enquiry work to assisting internal clients by obtaining information from the database to assisting with bid supports. You will have the confidence and communication skills to deal with a range of people across different levels and disciplines.  Furthermore, you will be able to work in a customer facing and pro-active manner. You will be experienced in content, knowledge and information with some writing experience and be proficient in Microsoft Office.  You will be a team player, keen to share ideas and knowledge and will be rewarded with a competitive salary and company benefits. This is a wonderful career development opportunity, with a structured learning plan, for a keen and enthusiastic Information professional who is seeking to develop their career in the sector.  To be considered for this or other vacancies please apply with your CV to Kathy.Thistlethwaite@tfpl.com in the first instance.  

A leading global law firm has a new and exciting 12 months FTC role for an Information Centre Administrator to join their Knowledge and Information team in their London office.You will be communicating with colleagues across the organisation and be involved with the maintenance, collection and downloading of material, dealing with post and control the starter and leavers process.  You will also work on the Library Management System to circulate the journals and deal with any maintenance issues such as claims for missing issues or journal invoices that are due.The Knowledge and Information team provide a range of Information Services across the firm, from providing a professional research and information enquiry service to providing current awareness services. As Information Centre Administrator your job role will include: Having excellent IT Skills – Excel, Word, Internet and EmailHaving good communication skills and telephone mannerProcessing journals, circulation of both online and hard copy contentHandling requests (both online and hard copy) from internal resourcesAdministering the Starter and Leaver process – managing passwords etc.Supporting the team with research tasks including obtaining company reports, legislation articlesEnsuring all loose-leaf updates are logged and distributed for updatingHaving excellent organisational, administrative and time management skills.Having a forward thinking, original and confident approach You will possess the ability to develop a good understanding of the work of the Knowledge and Information Services team and to appreciate clients' information needs. Why you should apply This is a great opportunity for an Information Administrator. You must be eager to work in a professional and corporate law firm, with the confidence to deal directly with users, have strong communication skills and excellent attention to detail. If you would like to find out more about this job vacancy, then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com

A leading global law firm has a 12-month Fixed Term contract job opportunity for a Resources Assistant, based within their central London offices in the Research Services team.   What you’ll be doing The Research Services team is responsible for the procurement of online and hard copy resources.   The Assistant will manage the intake and distribution of hard copy materials and other resources such as serials, new books and loose-leaf updates.    As part of the Research Services Department you will be helping in providing skilled research services to the practice and business teams. You will be working closely with acquisitions/resources specialists. Further job responsibilities will include maintaining library collections, updating the library management system and Catalogue records, book ordering and dealing with queries.   Why you’ll be hired This job would suit a confident and professional candidate who is keen to develop a career in the Library and Information Services sector. The successful candidate will have strong Microsoft Office skills and a knowledge of Dewey and/or Moys classification schemes. You may be intending to do the Library and Information qualification in the future and be looking for a one year pre-library placement, or you may be a Library and Information Studies graduate. You will be a confident communicator who is professional and organised.   Why you should apply This is a great job opportunity to start your career in the legal information industry within a highly respected legal organisation and to gain extremely well regarded and marketable experience.   To be considered for this and similar pre or post-library graduate job opportunities please apply with your CV to Kathy.Thistlethwaite@tfpl.com as soon as possible.

A global consulting firm has a new job opportunity for a Senior Associate/Manager Information Resources to be based in London.    Your main responsibilities will include: Working with global consulting staff on a wide range of research projects using information tools and proprietary databases to provide information for client projects and business development initiativesProviding quick solutions and in-depth research, current awareness services, competitive intelligence and special research to support consulting staffWorking with information resources team members from other regions to continue to build a global research function through sharing work and experiencesHelping to educate consulting staff on research issues and train them on end-user productsAssisting in marketing and developing information services to staff globallyWorking on special projects   This job will suit someone with:Advanced degree in one of the following is required: information/library science from an accredited program or Masters (MBA) in business or economics or law; an undergraduate degree in economics, energy would be an advantage. Minimum of 5 years’ experience working in a research environment providing business/corporate, legal, academic or financial information is required Fluency in English is required and proficiency in one or more other European languages, is a plus. Understanding/knowledge and experience with database services such as: ThomsonOne, Datastream, SNL, BvD Orbis, legal databases (Lexis Nexis, Westlaw, Bloomberg Law, Oxford Competition Law), Bloomberg, CapIQ, Factset Experience searching academic/literature/news databases such as Factiva, Lexis Nexis, Econlit, Proquest, Dialog, Business Source Corporate, Heinonline   This is a great opportunity to join a highly respected global consultancy, to work as a Senior Associate/Manager Information Resources in their London office.  If you would like to find out more about this job vacancy, then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com

A respected law firm has a permanent job opportunity for a Knowledge and Information Officer in their Business Support team in their Leeds office. The ideal candidate will be an eager information degree holder with a good working knowledge of MS Office.  This role is an ideal opportunity for a graduate who has the desire and ambition to move in to the information field and progress (training will be provided).You will have a strong team working approach and be confident in communicating with internal and external stakeholders at all levels.  You will seek to pro-actively build and develop relationships to compile and promote awareness of information resources company-wide. An exciting full-time opportunity has arisen to join the law firm’s Business Support team. The team plays a vital role in ensuring their lawyers have access to the right information at the right time.  The team manages an extensive range of printed and online legal and business information resources supporting the firm’s global knowledge and business development strategies.  As Knowledge and Information Officer your job role will include: Assisting with enquiries and researchUndertaking complex research to tight deadlinesAssisting with projects and looking into the development of all aspects of the serviceAssisting with the maintenance and updating the firm’s intranet and responsible for specific contentCompiling and promoting current awarenessHaving a good working knowledge of MS OfficeProcessing and monitoring departmental budgetsCataloguing new and existing stockManaging loose-leaf updatingAssisting with the delivery of current awareness servicesHaving excellent organisational, administrative and time management skills.Training users so they have the knowledge to efficiently research using the services and systems provided.Having a forward thinking, original and confident approach You will possess the ability to develop a good understanding of the work of the Business Support team and to appreciate clients' information needs. This is a great job opportunity for a BA or Information Science graduate who will gain valuable marketable skills to further develop their career.  If you would like to find out more about this job vacancy, then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com

Library AssistantEast London£11.92 per hourThursday 12:00 to 20:00 / Friday 12:00 to 20:00 / Saturday 10:45 to 18:15 / Sunday 10:45 to 18:15 / Monday 12:00 to 20:003-month contract starting end of MayAbout the companyOur higher education client is looking to secure an experienced Library Assistant on a 3-month contract starting at the end of May to assist them through the summer months. You will provide and maintain an effective study environment for teaching and research by access monitoring and control and by managing behaviour of library users. What you’ll be doing Provide customer focused support at a high level to staff, students and visitors that are using information resources, library facilities or learning environmentsHelping users locate information resources at the shelves and via catalogue searchesProviding general assistance to users at services points or whilst on duty in one of the study areas / learning environmentsDemonstrating and encouraging the use of self-service systems for issuing, renewing and returning library materials, fine payments and account top up facilitiesUsing the Library Management System to carry out circulation activities that require staff assistanceAnswering enquiries by telephone or face to face; explaining access rights and circulation policies to library usersUse knowledge, experience and judgement to resolve queries, referring as necessary to supervisorsProviding assistance with library equipment such as the online public access catalogues, photocopiers and printersTo support library users in their use of library IT and AV facilities, including related software applicationsSorting, arranging and shelving books, periodicals and other material by collection and class markTidying the study areas and learning environments; carrying out stock pick-ups from around the libraryMonitoring library equipment and replacing consumables e.g. receipt rolls, toner, paperEnsuring all equipment and facilities are safe to use and in good working order, reporting faults to the appropriate member of staffTo register Staff for a range of library servicesTo undertake access management duties including supporting access control systems, operating library access schemes; and student disciplinary procedures as requiredTo participate in managing the behaviour of library users including monitoring study areas and imposes penalties for non-compliance with library rules and regulationsTo carry out a range of administrative and practical tasks in support of other library teamsAssisting with general clerical duties, photocopying, data entry, collects and delivers mail etcAssists with library opening/closing and safety/security routines, including setting up and closing down service points; switching equipment on and off in public areas; admission and exit controlAssists with moving and organising library furniture as neededAssisting with induction and training talks and tours, open days and other eventsCarries out duties within guidelines and timetables provided by Team LeaderTo assert library regulations in relation to the circulation system and use of the library environments in other respects as appropriateDecides, on the basis of advice from other and on personal experience, whether a problem is straightforward and can be dealt with immediately or whether it should be referred to senior or professional staffExercises appropriate discretion, based on training and experience, on how best to apply Library policy in order to achieve a satisfactory outcome for the Library and its users in any given situationDecides, on the basis of training and experience, on how best to handle interactions at busy times in order to provide the best overall level of service to Library usersInformation Support Assistants may be required to assist with the planning and prioritising of work for a project in line with manager’s general instructionCommunicates and liaises with library service usersLiaises with library and archive colleaguesCommunicates with other members of staff (especially Estates and Security staff)Follows established procedures for handling and recording fine payments and other cash transactionsOrganise and prioritise own work activities within established routines or procedures and subject to minimal supervision, to support the achievements of work objectivesMay be required to work with no on-site supervision during evenings and weekends referring any issues to Team Leader on duty at another site as necessary The above list of responsibilities is not exhaustive, and the jobholder may be required to undertake other duties commensurate with the level of the role, as reasonable requested by their line manager.Why you’ll be hiredTo be considered for this role you will require: Knowledge of academic library and information services within the Higher Education environmentCustomer oriented with the ability to relate to staff, students and colleagues in a pleasant and confident mannerExperience of supervising staffGood secondary education to GCSE equivalent standard (including English and Maths)Education to A Level equivalent standard Excellent interpersonal skills, including the ability to respond calmly in difficult situationsAbility to work in a physically demanding role which regularly involves manual handling, extended periods time of standing up, and extended periods of time working at a busy service pointGood written skills including attention to detail and a high level of accuracyExperience of working with information systems and supporting others in the use of ITGood IT skills, including spreadsheets, email, word processing and databases (Microsoft Office)Ability to work flexibly and co-operatively within and across teamsAble to work unsupervised and exercise initiativeAbility to prioritise a varied workload and meet deadlinesAbility to work across the various campuses from time to timeCommitment to continuous learning and personal development Why you should applyThis is a great opportunity to put your Academic library environment experience to the test in a fantastic and collaborative environmentIf you are interested in learning more: Please get in touch on 020 7378 5468 or  020 7378 5459 on Ioanna.fytilopoulou@suehill.com  or Daniel. rose@suehill.com

An international organisation currently has a 12 month Fixed Term Contract job opportunity for a Records Management Officer, to be based within their central London offices. Key job responsibilities of the Senior Records officer will include managing electronic and paper records, organising, classifying and indexing the records for storage in accordance with department policies and processes. This is an operational Records Management role, that may also include delivering some training and dealing with requests from colleagues across the department, and dealing with off-site storage requirements. This job opportunity would suit a Records Management professional.  You will possess either a University degree in Records Management and Archives, or be working in a Records Management position; that will demonstrate your commitment to RM and Archives as your chosen career.You should possess knowledge of electronic records and document management system/s (EDMS/EDRMS).You should have good communication skills to be able to work effectively in a professional and multi-cultural environment.This should include good writing skills, and you will able to work with real accuracy and with great attention to detail - for instance for the indexing work that you will be doing. This is a great opportunity for a Records Management and Archives professional to join a sizeable RM team that will afford the opportunity to develop your records management career in a professional environment. To be considered for this and other Records Management job opportunities please apply with your CV to lee.seymour@tfpl.com

A prestigious law firm has 3 permanent job opportunities for Knowledge and Legal Technology Executives, to be based in their London office.  These exciting permanent opportunities have arisen to join the central Knowledge Team. They are committed to being market leaders of how new technologies processes and solutions are used in their legal field. These are newly created job roles to support the central Knowledge Management team.  As Knowledge & Legal Technology Executive your job role will include: Managing the client innovation products and services including providing support and advice to users on how to use technology.Undertaking statistical usage reports and analysisSupporting legal technology using HighQ collaborateUpdating documents using Contract Express software.Helping to create and maintain systems especially when new features are added.Harvesting know how within specific practice groups, profiling it and promoting use of the know how system.Developing and maintaining knowledge and information resources, including intranet work, precedents, e-bulletins and knowhow This is a great job opportunity for a bright, intelligent person who has both strong communication skills and a genune interest in technology, legal technology and the technical aptitude with systems to develop highly marketable experience and develop a career in the fast-growing knowledge management, innovation and legal technology sector.You may have some experience working in a professional services or corporate office environment but we may also consider legal graduates or similar with a high academic record who have the enthusiasm and aspiration to move in to the legal information field and progress.These are junior, entry level positions for keen, motivated graduates with a passion for technology - we'd like to be able to see evidence of this on your CV - and you are likely to have a legal qualification or some law firm experience.  You will possess the ability to develop a good understanding of the work of the legal practice areas to appreciate internal clients' information needs, to identify relevant knowledge and effectively draft/edit summaries and disseminate such content.If you would like to find out more about this Knowledge & Legal Technology Executive job vacancy then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com 

A respected law firm has a permanent job opportunity for an Assistant Knowledge and Information Officer (AKIO) in Finance & Capital Markets.  The ideal candidate will be an eager BA or Information Science degree holder with a good working knowledge of MS Office.  This role is an ideal opportunity for a graduate who has the desire and ambition to move in to the information field and progress.  You will have a strong team working approach and be confident in communicating with internal and external stakeholders at all levels.  You will seek to pro-actively build and develop relationships to compile and promote awareness of information resources company-wide.An exciting full-time opportunity has arisen to join the law firm’s Finance & Capital Markets Information Services team. The team plays a vital role in ensuring their lawyers have access to the right information at the right time.  The team manages an extensive range of printed and online legal and business information resources supporting the firm’s global knowledge and business development strategies.As Assistant Knowledge and Information Officer your job role will include: Compiling and promoting current awarenessHaving a good working knowledge of MS OfficeAssisting with the maintenance and development of intranet pagesOrganising trainee trainingAssisting with and managing projectsHaving excellent organisational, administrative and time management skills.Training clients so they have the knowledge to efficiently research using the services and systems provided.Maintaining the hard copy reference collections within the departmentHaving a forward thinking, original and confident approach You will possess the ability to develop a good understanding of the work of the Finance & Capital Markets Information Services team and to appreciate clients' information needs.This is a great job opportunity for a BA or Information Science graduate who will gain valuable marketable skills to further develop their career.If you would like to find out more about this job vacancy, then please call Kathy Thistlethwaite on 0207 378 5473 or email your details to kathy.thistlethwaite@tfpl.com

Senior Information and Knowledge Advisor (Knowledge Management)London£36,000Monday to Friday9.00am – 5.30pmAbout the companyAn independent, London-based body set up by UK Parliament that helps to regulate and set certain standards is now looking for a Senior Information and Knowledge Advisor (Knowledge Management) to join their ICT Team with an emphasis on knowledge management and working with systems specialists to support end user processes and training. Working within a small team you will provide comprehensive information, knowledge and systems management to the organisation ensuring all information is managed effectively and processes are running efficiently.What you’ll be doingInformation and Knowledge Management To ensure that organisations information and knowledge assets are managed in a way which guarantees their integrity, availability and security to reduce the risk of reputational or other harm to the organisationTo update internal policies and procedures to ensure they meet regulatory and legislative requirementsTo provide clear guidance and advice to staff to ensure the organisation is making best use of the information it acquires or generatesTo ensure that the intranet is an effective communication and collaboration platform that supports business needsTo be familiar with established metadata schemas, develop current schemas to remain meaningful and functional for work and be able to demonstrate the benefits of classifying information in this wayTo be proactive in supporting team to streamline processes and to create procedures which support best practice in the management and sharing of information and knowledgeTo work with teams to develop new ways of working, identify functional user requirements and translate this into system requirements. To be able to influence and motivate staff to overcome concerns when implementing changes to processes and managing information.  SharePoint system strategy and support To help staff understand how the organisation should manage its information and knowledge, particularly to make best use of the organisation’s SharePoint implementation ‘Skynet’.To proactively look for solutions and be able to provide options and advice to staff across the organisation, and at all levels, to improve the use and success of Skynet. To work with the System Support Officer (SharePoint) to implement, test and troubleshoot solutions, translating the technical elements into terminology and outcomes that are familiar to users. To take forward for the continuous development of the Skynet intranet platform including the build and design of new pages and the use of custom web parts.Take on the implementation of the systems user groups for Skynet and CRM and a lead in developing super-users within teams and directorates.Actively engage with users to gain feedback and suggest future enhancement based on this feedback alongside personal technical knowledge and experience. To understand the requirements of users and ensure that these are met through training, support, reporting and system enhancements.To provide on-going training, advice and guidance to system users as required.To ensure that system and user documentation is kept up to date and supplied to staff as appropriateSupport the Access to Information Officer in ensuring the accurate, full and timely completion of Access to Information (FOI and DPA Requests). Information Management Work with the Senior Adviser (IM) to ensure that awareness and training on managing paper and electronic information is rolled out across the organisation.Lead on the implementation and feedback on the annual ICT survey to all staff and analysis of responses. Projects Be able to work in cross-organisation project teams and contribute to the Digital Transformation strategy.Contribute actively to the scoping of case management requirements in relation to regulatory, advisory and legal cases from a KM perspective. Additional detailsThis role requires the post holder to work autonomously and flexibly to support the organisation’s staff to manage information and knowledge in line with the direction set out in the ICT and other strategies and plans. Information is a key asset at the organisation and all major programmes and projects rely on Skynet to be robust and continuously improving to support changing business needs.  There is considerable risk to the day to day functions of the organisation if information is unavailable or difficult to find and this post holder needs to be mindful of the management of this risk in all relevant activities. Key Working RelationshipsThis role requires the post holder to work with staff at all levels across the organisation in order to provide training and support in the use of Skynet and in the management of hardcopy information. The role will act as the day-to-day liaison with the organisation’s external support contractor.  This relationship requires the post holder to translate user needs into technical specifications and provide acceptance testing throughout the development cycle. Why you’ll be hiredTo be considered for this role you will require: Accredited qualification in records / information management or equivalent (preferred)Experience of working within information and knowledge managementExperience of using Microsoft Sharepoint 2016 (preferable)Experience of managing intranet applicationsUnderstanding of information security management issues and proceduresWorking knowledge of DPA 2018 and FOI 2000Ability to negotiate and liaise with internal and external stakeholdersSupportive of, and engaged with, a culture of improvement and changeProactive approach to personal and professional developmentConfidence and professionalismExcellent attention to detail with strong communication skillsWillingness and ability to take on tasks at short notice, as and when necessary Why you should applyThis is a fantastic opportunity for someone to develop within this new role in a colligative working environmentIf you are interested in learning more: Please get in touch on 020 7378 5468 or  020 7378 5459 on Ioanna.fytilopoulou@suehill.com  or Daniel. rose@suehill.com

Senior Information and Knowledge Advisor (Information Management)London£36,000Monday to Friday9.00am – 5.30pmAbout the companyAn independent, London-based body set up by UK Parliament that helps to regulate and set certain standards is now looking for a Senior Information and Knowledge Advisor (Information Management) to join their ICT Team with an emphasis on Information and Records Management. Working within a small team you will provide comprehensive information, knowledge and systems management to the organisation ensuring all information is managed effectively and processes are running efficiently.What you’ll be doingInformation and Knowledge Management To ensure that organisation’s information and knowledge assets are managed in a way which guarantees their integrity, availability and security to reduce the risk of reputational or other harm to the organisationTo update internal policies and procedures to ensure they meet regulatory and legislative requirements and support organisation working.To provide clear guidance and advice to staff to ensure the organisation is making best use of the information it acquires or generatesTo ensure that the organisation’s procedures relating to retention and disposal of information are fit for purpose and enforcedTo be familiar with established metadata schemas, develop current schemas to remain meaningful and functional for organisation work and be able to demonstrate the benefits of classifying information in this wayTo  be proactive in supporting team to streamline processes and to create procedures which support best practice in the management and sharing of information and knowledgeTo work with organisation teams to develop new ways of working, identify functional user requirements and translate this into system requirements. To be able to influence and motivate staff to overcome concerns when implementing changes to processes and managing information.  Information and Records Management•     Work with the Information, Knowledge and Systems Manager to review and implement a new Retention and Disposal Policy for the organisation.•     Update and maintain the Organisation Information Asset Register.•     Support the Senior Information and Knowledge Adviser (KM) to improve the information and document lifecycle management in SharePoint.•     Lead on the information and record management requirements for legal and regulatory case work system development.  Working closely with specialist teams and technical developers.•     Work with all teams to ensure that they are managing the electronic lifecycle management in SharePoint and other systems•     Be primary contact for the offsite hardcopy archiving contract and a lead in the audit and review of the current offsite hardcopy files.•     Work with the Facilities and Business Support teams to ensure that the onsite hardcopy files are managed in line with organisation policies and retention schedules•     Ensure that the records processes for hardcopy lifecycle management are enforced across the organisation.•     Provide training and advice to all areas of the organisation on managing electronic and hardcopy information assets. Provide support to the Data Protection Officer to ensure that requests for information from other official bodies are effectively managed.Support the Access to Information Officer in ensuring the accurate, full and timely completion of Access to Information (FOI and DPA Requests). Information systems strategy and support To help staff understand how the organisation should manage its information and knowledge, particularly to make best use of the organisation’s applications such as SharePoint and CRM.To work with the System Support Officers to implement, test and troubleshoot solutions, translating the technical elements into terminology and outcomes that are familiar to users.     Projects Be able to work in cross-organisation project teams and contribute to the Digital Transformation strategy.Contribute actively to the scoping of case management requirements in relation to regulatory, advisory and legal cases from an IM perspective.To act as adviser or ‘critical friend’ to projects and activities across the organisation on matters of information management including the completion of Data Protection Impact Assessments. Additional detailsThis role requires the post holder to work autonomously and flexibly to support and manage information and knowledge in line with the direction set out in the Digital Transformation Strategy and other strategies and plans. Key Working RelationshipsThis role requires the post holder to work with staff at all levels across the organisation in order to provide training and support in the use of our internal systems, translating the policies and guidance and in the management of hardcopy and electronic information. This role works closely with systems support colleagues, the Regulation Team, the Legal Team and the Data Protection Officer and the Access to Information Officer.Why you’ll be hiredTo be considered for this role you will require: Accredited qualification in records / information management or equivalent (preferred)Experience of working within records and information managementExperience of using Microsoft Sharepoint 2016 (preferable)Working knowledge of DPA 2018 and FOI 2000Ability to negotiate and liaise with internal and external stakeholdersSupportive of, and engaged with, a culture of improvement and changeProactive approach to personal and professional developmentConfidence and professionalismExcellent attention to detailWillingness and ability to take on tasks at short notice, as and when necessary Why you should applyThis is a fantastic opportunity for someone to develop within this new role in a colligative working environmentIf you are interested in learning more: Please get in touch on 020 7378 5468 or  020 7378 5459 on Ioanna.fytilopoulou@suehill.com  or Daniel. rose@suehill.com