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We are the leading recruitment consultancy specialising in Knowledge and Information Management.
Our specialist consultants offer a seamless service across information and knowledge governance, records management, archiving and library services, data management including Data Protection and GDPR and big data.
Founded in 1996 by Sue Hill, in 2013 the agency became part of Progility Group, working closely with our sister company TFPL.
- Knowledge & Information Management
Records Management Specialist (Cataloguer) FTC until 31st August 2026Milton Keynes£27,807+ £1,500 Discretionary BonusMonday to Friday37.50 hours a weekAbout the companyOur client is a support services company that provide document management service to workplaces. They are presently working closely with a Government department across the UK. They are seeking to recruit a professionally qualified Archivists / Records Managers to join a small team in Milton Keynes.What you’ll be doingThe project is in support of compliance with the Public Records Act in relation to the release of records to The National Archives (TNA). Specific volume and accuracy targets must be met. The position will give successful candidates experience of working for a prestigious and high-profile organisation. The positions are on fixed-term annual contracts with a rolling renewal until 31 August 2026.Main responsibilities • Listing documents in preparation for selection decisions.• Cataloguing documents to National Archives standards.• Sorting and preparing collections of loose documents.• Participating in annual verification of the Inventory.• Participating in development training. Why you’ll be hiredTo be considered for this role you will require:Essential•You must be a qualified Archivist, Records Manager or Information Specialist. The definition of ‘qualified’ includes an MA or Postgraduate Diploma in Archives or Records Management accredited by the Archives and Records Association (ARA) or equivalent qualification.•Experience of cataloguing to prescribed standards – ISAD (G)•Confident using Microsoft Excel.•A methodical approach, close attention to detail and high standards of spelling, grammar and punctuation.•High standards of personal organisation to manage a varied workload with the ability to respond to changing priorities•Excellent written and oral communication skills Desirable•A knowledge of world history or politics of the modern period•Competence in one or more foreign languages. Successful candidates, if not already cleared, will be required to undergo security vetting to DV level, a process which can take up to 6 months. It is desirable for successful candidates to have their own transport as the site is not served by public transport. Free parking is available on site. Why you should applyThis is a fantastic opportunity for someone to join an established team that provide extensive assistance to the Government.
Library Inclusion Officer – 0.5 FTEBerkshire£25,553 - £29,097 pro rataPermanentPart Time hours – 18.5 per weekASAP start About the company Sue Hill Recruitment are delighted to be working with this Berkshire based client, who has recently undergone a fairly significant and disruptive Library Transformation process and are now looking to add a Library Inclusion Officer to the team, to ensure that all customers are able to benefit from a comprehensive and efficient library service that meets their needs, drives aspiration and remains accessible to all including the most vulnerable whilst demonstrating excellent value for money for the council taxpayer. The Library Advocacy, Performance and Business Improvements team is responsible for Libraries promotion, purchasing library stock, arranging, and supporting events, social media and the development of promotion strategies. It also involves liaising with schools, creating, and delivering literacy session often to hard-to-reach communities. The job requirements also include writing copy for promotions, the ability to build strong links with partners and the delivery projects to their conclusion. It is a busy and varied role that encompasses everything from dressing up in character costumes to delivering children’s events to writing reports and presenting to senior managers. A sense of humour and the ability to stay calm, under pressure, are essential. This is an exciting opportunity to join a busy and vibrant team. The right person for this role must have a passion for inclusive reading and learning. You must be confident presenter with the ability to engage with an audience. You will need to be able to create and deliver engaging sessions for children and adults and be responsible for helping to deliver the Bookstart program within the framework set out by The Book Trust. What you’ll be doing• Work with the Library and Resident Contact Management Team and colleagues in Adult Social Care, Children’s Services and Health to identify targeted groups. • Using tools such as the Comprehensive Needs Analysis, Joint Strategic Needs Analysis and other relevant sources, develop and implement approved action plans to ensure all residents have access to the full range of library services regardless of levels of deprivation.• Work closely with education and schools to ensure that activity targets the most vulnerable young people. Use pupil premium information to ensure that the children in greatest economic need benefit from library services. • Be part of the Pupil Premium Champions network, hosted and led by education to establish and promote the wider library services available to families.• Purchase, maintain and develop high-quality stock collections within a set budget. • Keep up to date and anticipate the release of new publications and trends in reading, in order to select and promote collections that meet demand without delay. • Maintain awareness of and stay abreast of developments in the book world and develop professional relationships with contacts in the books, reading and publishing world.• Purchase adequate stock sufficient in number, range, and quality to meet any special requirements of adults and children who meet identified deprivation indices, encouraging those adults and children to make full use of library services. • Develop opportunities for structured and unstructured forms of interaction and engagement, including study space and access to browsing facilities, within libraries to meet the needs of targeted individuals and groups. • Develop a programme of activity both digital and physical that includes identified targets individuals and groups to reflect the four national universal offers: Reading, Information & Digital, Culture & Creativity and Health & Wellbeing.• Ensure all children have access to library services including reading for enjoyment. • Contribute to suitable project working as necessary.• Develop positive relationships with stakeholders, partners and potential customers.• Undertake direct customer service delivery for a specified proportion of the working week, including weekends and evenings. • Use appropriate new technologies and methods to promote events, activities and services and reach new customer groups• Deliver a programme of training for all staff to ensure they are equipped and competent to meet the reading needs of the child in need. • Ensure colleagues have an understanding and are able to advance the contribution of library and information services to communities, especially to the most vulnerable. • Promote and support libraries in their role as community hubs, that operate as a gateway to physical and digital information and are used by a range of partners to bring people together, giving them access to a greater breadth and depth of services and support. • Help residents navigate access to digital and physical information sources and books to enrich lives, reduce dependency and encourage good decision-making.• Manage the Bookstart and BookAhead initiatives Why you will be hiredTo be considered for this role you will require:• Qualified in library or information science or Chartered Librarian beneficial• First degree or NVQ level 3 or equivalent knowledge and experience gained through work related public/school library experience• Awareness of the value of library and reading support services• Good skills in use of ICT for delivery of modern working practices• Excellent customer service skills• Strong communication skills• Excellent levels of numeracy skills• Ability to understand the value of library services• Specialist knowledge of books, authors and reading in a public or school library context beneficial• Experience in event planning, organisation and review• Ability to monitor and manage allocated budgets• Ability to plan and deliver events and activities • Excellent levels of staff & team influencing skills• Excellent levels of library stock management expertise• Ability to write reports for senior staff and elected Members• Experience in developing, leading and delivering reading development activity• Ability to create & deliver training sessions The job is very physical in nature therefore the following is required: The ability to lift and carry boxes of craft materials and books, to assemble and dismantle shelving units, to move laden trolleys, display units and shelving on castors, to move tables and chairs and other similar items of furniture, to walk up and down stairs and to stand on your feet for extended periods of time.
Library Services Advocacy and Advancement OfficerBerkshire£25,553 - £29,097PermanentFull time hours – 37 per weekASAP start About the company Sue Hill Recruitment are delighted to be working with this Berkshire based client, who has recently undergone a fairly significant and disruptive Library Transformation process and are now looking to add a Library Services Advocacy and Advancement Officer to the team, to ensure compliance is met with relevant legislation outlined in the 1964 Public Libraries Act 7 (2) (b), “encouraging both adults and children to make full use of the library service”. You will also be required to contribute to the purchasing and keeping of adequate stocks, sufficient in number, range and quality to meet the general requirements and any special requirements both of adults and children. The Library Advocacy, Performance and Business Improvements team is responsible for Libraries promotion, purchasing library stock, arranging, and supporting events, social media, and the development of promotional strategies. It also involves liaising with schools, creating, and delivering literacy session often to hard-to-reach communities. The job requirements also include writing copy for promotions, the ability to build strong links with partners and the of delivery of projects to their conclusion. It is a busy and varied role that encompasses everything from dressing up in character costumes to deliver children’s events to writing reports and presenting to senior managers. A sense of humour and the ability to stay calm, under pressure, are essential. This is an exciting opportunity to join a busy and vibrant team The right person will be a creative thinker with excellent communication and people skills with experience in a library setting or similar. You will be a driven and quick-thinking problem solver able to come up with working solutions under pressure. You will be a confident presenter with the ability to engage an audience with passion and enthusiasm. What you’ll be doing• Under the Direction of the Library and Resident Contact Management Team contribute to the development and implementation of a Communication and Engagement Plan.• Working closely with the Digital and Information Officers, updating webpages and using social media and other platforms, including appropriate new technologies and methods, to promote libraries and library services including online resources. • Purchase, maintain and develop high-quality stock collections within a set budget. • Keep up to date and anticipate the release of new publications and trends in reading in order to select and promote collections that meet demand without delay. • Maintain awareness of and stay abreast of developments in the book world, and develop professional relationships with contacts in the books, reading and publishing world• Deliver a programme of training for all staff to ensure they are equipped and competent to meet the reading needs of the customer and advocacy needs of the service, understanding and advancing the contribution of library and information services to communities. • Promote and support structured and unstructured forms of interaction and engagement within libraries. • Promote and support a programme of activity based on the four national universal offers: Reading, Information & Digital, Culture & Creativity and Health & Wellbeing. • Lead on one or more of these offers, providing colleagues with support, materials and training. • Contribute to the development and implementation of a programme of digital activity to reflect the four national universal offers. • Contribute to suitable project working as necessary to deliver improved services • Develop positive relationships with stakeholders, partners, authors, speakers, groups and potential customers to increase opportunities to promote the service.• Undertake direct customer service delivery for a specified proportion of the working week, including weekends and evenings. • Act as the senior officer on duty to ensure escalations are resolved and buildings are secured after an event or at the end of a shift. • Promote and support the libraries in their role as community hubs, that operate as a gateway to physical and digital information and are used by a range of partners to bring people together, giving them access to a greater breadth and depth of services and support. • Help residents navigate access to digital and physical information sources and books• Under the direction of the Library and Resident Contact Management Team, promote and coordinate the Reading Development Schools Service in a way that ensures value for money. • Support the promotion of library stock by providing relevant promotional materials to colleagues to encourage maximum use of stock by residents• Take advantage of library design to facilitate multiple potential uses of the space for cultural activities, educational services, health and wellbeing events, community support and volunteering opportunities. • Promote and support the Economic Recovery, Business Support, Training and Skills Development element of the Service.• Promote a fully blended digital and physical library offer to fulfil obligations to its residents and its statutory duties. • Make every effort to ensure the digital offer is inclusive to all and fully blended with the physical offer. Why you will be hiredTo be considered for this role you will require:• Qualified in Library and/or Information Science or Chartered Librarian - Advantageous• First degree or equivalent library knowledge and experience gained through work related public/school library experience • Awareness of the value of library and reading support services• Good ICT skills for the delivery of modern working practices• Excellent customer service skills• Strong communication skills • Ability to understand the value of library services• Specialist knowledge of books, authors and reading in a public or school library context• Ability to monitor and manage allocated budgets• Ability to promote events and activities • Experience of working in and ability to identify and form productive internal and external partnerships to enhance delivery of service• Excellent levels of library stock management expertise• Ability to write reports for senior staff and elected Members• Experience in using databases and image manipulation and publication software• Ability to analyse issues, situations and data to develop a range of options/ solutions• Ability to use influencing and persuasion skills effectively across a range of levels of contact The job is very physical in nature therefore the following is required: The ability to lift and carry boxes of craft materials and books, to assemble and dismantle shelving units, to move laden trolleys, display units and shelving on castors, to move tables and chairs and other similar items of furniture, to walk up and down stairs and to stand on your feet for extended periods of time. Additional InformationThis is a fantastic opportunity for someone to help mould the library service going forward
Subject Liaison LibrarianNorth West London£18.35 per hourSeptember 2022 – End of February 2023Monday to Friday 35.5 hours a weekHybrid working model – Required on site for teaching and learning About the companyOur client, a Higher Educational provider is seeking to recruit a Subject Liaison Librarian to provide support for the academic work of the students and staff of specified departments, and develop the collections, to enhance the student experience in accordance with teaching priorities What you’ll be doingPrincipal Duties: · To develop close links with specified departments within a School, ensuring that a significant amount of time is spent within the School, for example by attending meetings, boards of study, formal and informal events, research seminars as appropriate, liaising with academic and administrative staff so that the role holder becomes embedded within the daily life of the School.· Deliver information skills sessions for students of the specified departments to ensure the effective use of Library and Student Support (LSS) services, resources and facilities, taking into account the changing needs of students and advances in technology.· Provide an expert advice service using a range of formats including drop-ins, appointments, open surgeries etc. using appropriate technology to meet student learning needs.· Support academic staff and researchers in specified departments, by assessing their information needs and providing appropriate support.· To promote and support all Library and Student Support services and initiatives within specified departments in Schools and provide systematic feedback to senior members of the Teaching and Research Support directorate.· Take responsibility for the management of the resources, supporting specified School departments. Liaise closely with members of the Bibliographic Services team to ensure that new materials are purchased in numbers and at times which will best serve student needs, · Review subscriptions in both print and online regularly in collaboration with other members of the Library Services Directorate as well as appropriate academic staff in the specified departments to ensure collections develop in accordance with teaching and research priorities· To manage the information resources budget for designated subject area(s) and contribute to decision making about future spending by analysing management information.· Assist the Liaison Manager in the selection and recruitment of staff · Participate in the development and delivery of information literacy programmes using new and emerging technologies to support students and staff of the School and University.· In collaboration with members of the Library Services directorate, develop:o Self-instructional materials for students and staff in the use of learning and information resources in hard copy and online.o Online information and support through web sites, the VLE, Libguides and Ask a Librarian· Work with members of the Library Services Directorate and other colleagues within Learning Resources in the development of special projects relating to learning and teaching support, acting as a team member or where appropriate as team leader.· Take part in departmental and University activities which occur during evenings and at weekends such as teaching sessions, open evenings etc. Other duties· Develop professional interests associated with the needs of the University, including maintaining a good understanding of relevant national/international trends, strategies and initiatives in the higher education sector.· To undertake any other duties and specific projects as may reasonably be required by senior staff of the Library Services Directorate. Who you will be: · Possess a degree and/or a post-graduate qualification in Librarianship/Information Science· Experience of designing and delivering information skills training workshops· Experience of working with budgets and financial control (Desirable)· Experience of delivering academic support services or equivalent at higher education level · Excellent communication, liaison and presentation skills · Strong organisational skills· Strong IT skills and be able to apply them to meet the needs of the students and staff· To have a demonstrable understanding of the practical and pedagogical issues facing university staff and students· A member of CILIP (Advantageous but not essential) Why you should apply Fantastic opportunity for an experienced Subject Librarian to provide services to a highly regarded client If you are interested in learning more: Please get in touch on 020 7378 5459 or on email@example.com
Proof-Reader / Quality Assurance Analyst Work from Home / Twickenham Office£14.29 per hourMonday to Friday (35 hours a week)6 Month Temporary ContractPossible Temp to PermASAP Start About the company Our client protects the content, product and interests of the film and television industries are and regarded as the leaders in intellectual property protection. They investigate cybercrime, fraud and other IP crime which meets the needs of governments, law enforcement and private organisations in mitigating risk and making informed decisions.They are now seeking a Quality Assurance Analyst – Due Diligence to assist with proof reading and quality assurance for clients reports to ensure that the content is grammatically correct, the key points are highlighted and summarised, and the content is accurate and complete. This role will mainly be a ‘Work from Home’ position, but you will be required to attend the office 1-2 days a week Key Responsibilities • Ensure the terms of reference and requirements, set by the client, are met in the submitted report. Apply quality assurance by maintaining: Consistent style and formatting· Ensure the report is logical and flows well· Ensure correct tense · Evaluate page elements such as images, text spacing and positioning · Ensure references are accurate and, where applicable, function (e.g. bookmarks)· Rephrase written text to ensure document structure and content are consistent· Ensure illustrations are suitably captioned and referenced Content· Ensure all required verifications and submitted information are noted and outlined in the document by cross referencing the source documents.· Ensure that the information submitted has been accurately interpreted. This will include analysis of bank statements, translated documents, company formation documentation, etc.· Ensure that open-source research has been accurately interpreted and conveyed, with adequate references. This will require reading the articles referenced in the footnotes· Ensure the report does not introduce bias or opinion of the author· Ensure that the information is included in the correct section and avoids repetition. · Ensure there are no irrelevant passages or assessments, or superfluous ‘padding’ of the document · Liaise with the author, when required, to discuss queries and provide report feedback. Note common and repetitive mistakes.· Ensure that the report has a concise Executive Summary and informative Threat Matrix that accurately reflects the main threats identified and allows the client to make a well-informed decision. Why you will be hiredTo be considered for this role you will require:• Proof reading to a very high standard; legal, law enforcement, geo-political or finance/business background ideal• Ideally a minimum five years’ experience• Self-starter with minimal supervision• Ability to work to strict deadlines• Experience of law enforcement or other public body criminal investigation background, private criminal investigation experience, or criminal analytical experience advantageous
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I am very much pleased with Ioanna Fytilopoulou from Sue Hill recruitment agency for finding me the right job.
The job conditions and the time of work suit with my current circumstances. Within a day of my registration meeting, she put me forward for an interview and then after called me to see how the interview went. I was very happy with the advice and service I received and have no hesitation to recommend Sue Hill Recruitment to anyone who is looking to secure a new role or even a career change.
Thank you for all your support.
Meaza T Abrahaley-M.
Sue Hill Recruitment have provided me with a first class service when I have been looking for work
They have always answered any queries very quickly, so I always felt supported. Strong communication meant I was always updated feedback during any of my interviews and I was lucky enough to secure a fantastic position at Boston University via their services
Daniel and Ioanna were friendly, caring and informative and I can't recommend their services enough.
The system used to populate and manage timesheets is very clear and easy to use and understand.
I decided to register with Sue Hill early last year after deciding to move on from a post I had been in for a number of years. I had a very helpful initial meeting where I explained my employment history and the type of role I was looking for.
Sue Hill always an interesting range of posts in a variety of fields which made them a good agency to be registered with.
I found the staff very helpful and friendly whenever I contacted them about a relevant advertised post. They would always explain the process by which I could apply. They were always prompt in responding to any enquiries. They were also re-assuring and supportive when I went for a role. The recruiter is very approachable and friendly which helped put me at ease about applying for roles
Last summer a post in an academic library became available. It was almost exactly the type of role I had been looking. I contacted Sue Hill to ask to be considered for the role. The recruiter matched my experience and skills to the post. After suggesting a small update to my CV, they put me forward for the role. They briefed me about the employer and what the role would involve.
I was offered and interview and given fuller information about the role. I was able to prepare fully for the interview based on this information. The recruiter supported me through the interview process.
I went to the interview and the information I was given proved essential in my ability to prove my suitability for the role and that I understood what would be required of me.
The following morning to my great delight the recruiter called me to offer me the role. They made sure I got confirmation of the job offer and arranged my starting date and contract within a couple of days and answered all my remaining questions about the role. I began the role within a fortnight of the offer and the recruiter made sure I was happy in my new role
I have now been in my post for a few months and am enjoying it greatly. Sue Hill ensures I am paid promptly and answer any questions I have regarding issues such as leave.
I very much recommend Sue Hill
I joined Suehill Recruitment in November when I was made redundant.
I spoke to Ioanna and have also dealt with Daniel who has helped me find suitable work. I had an initial interview for a position and both the organisation and I felt the job wasn’t suitable. I was then put forward for another position but was unsuccessful. Ioanna was so helpful and kind towards me and provided constructive feedback from my interview and told me I would find something more suitable.
In January I was put forward for a role at UCL Library and was successful in securing the contract position. I have now been working here for 5 months and I am really enjoying working there. The staff are all really friendly and helpful and I am really expanding my experience and knowledge. I think Sue Hill are a fantastic agency to have contact with when you are looking for work within the library sector.
Ioanna is especially kind especially if you don’t succeed in an interview.
Working with Sue Hill has been very good!
The team is very friendly and helpful when a problem occurs. I have been able to find placements in libraries through Sue Hill!
I have worked as a library assistant with Sue Hill for three years now across London, in a variety of prestigious posts in higher education. The service Sue Hill provides is excellent in terms of both understanding my personal motivations and targets, and in terms of my skills and professional development. Sue Hill enhances a flexible working environment, direct and pleasant communication and control over the timetable and weekly pay, as well as, the necessary support in financial matters. Furthermore, it allows the opportunity to further progress from a temporary contract to a permanent one with the client company -as has been my case with one of my assignments-. Sue Hill's service is essential in our professional fast paced times, especially since many of us require more than one job to make it through. I am thankful to my colleague who suggested the service to me back in 2015. I haven't looked back ever since.
Dr Michelangelo Paganopoulos
I have been registered with Sue Hill for years (but may have expired for periods without my noticing). Unfortunately, vacancies have been almost always in London, or in the furthest part of London for a reasonable commute as I live in East Hampshire about 50 miles/1 hour 10 mins from Waterloo. So, I was delighted when Daniel contacted me about a University of Winchester contract which I am currently employed on, and the application was speedily conducted by Daniel who kept in touch throughout the process of interview etc.
I am extremely happy with the service provided by Sue Hill Recruitment. Soon after an initial registration meeting, they were able to arrange two interviews for great positions and assisted me each step of the way. I was fortunate enough to be offered both positions and started within a week of accepting the opportunities.
Everyone I spoke to was communicative and responsive and made the whole process so easy for me.
I would just like to say a very big thank you to you and your team for helping me get back into full time employment so quickly. Also, for listening to what sort of employment I am interested in and finding me just that!
The service you and your team provide is exceptional and to the highest level of professionalism. Your website is really easy to get around to and use, I found it really appealing when I was looking for that one great agency to help me.
You were all so incredibly welcoming and professional from the minute I met you. I cannot thank you enough not only for your ongoing hard efforts but for your fantastic support and advice. I have no hesitation in recommending your service.
Once again, a huge thank you.
Thanks to Sue Hill Recruitment and Daniel & Ioanna
I've recently landed a wonderful new role at the very prestigious Wellcome Institute within their library.
I have been temping for a couple of years through Sue Hill and I have found them to be very supportive and encouraging. While temping work in such a specialist area can fluctuate, certainly there's been some excellent roles I've been put forward for at UCL, including an opportunity to work with rare books.
Sue Hill staff respond quickly and efficiently to any questions or queries and keep me up to date on potential roles and interviews. They have been very helpful and understanding, and provide clear and helpful communication, and matching my skills to suitable library roles, that they can see I would work well in.
I approached Sue Hill Recruitment about filling a temporary Library Assistant vacancy within our highly specialised academic library.
The consultants were extremely helpful, responsive and thorough from the first communication.
They both visited our library to better understand our requirements and to discuss face to face the role we needed to fill.
The quality of the candidates submitted and interviewed was extraordinarily high, and we soon had a wonderful candidate in post who was an excellent fit within our team.
My experience of working with Sue Hill Recruitment has been overwhelmingly positive and I cannot recommend them enough for their services.
Morgan Bailas-Ferry - Library Manager - Fashion Retail Academy
Having secured my position at Boston University through Sue Hill, I have since used their services when I have required temporary cover for my Library Assistants and most recently the recruitment of a Deputy Librarian.
Again they provided strong, quick and informative responses to all of my queries and it is clear that they strive build a relationship with their clients and understand their needs and the kind of candidates that best suit the working environment.
It’s great, and very reassuring, that I have a named contact I can approach directly, and I feel I can approach them at any point and ask all and any
questions I need to.
David Crossinggum - Librarian - Boston University
Daniel kindly arranged for Miguel to catalogue my collection of fly-fishing books. I can’t tell you how impressed I am by what he has done. I must add that he is an exceedingly pleasant young man who took great pains to show me what he was doing as he went along, and to patiently explain how to use the material now downloaded into my PC.
I am really most grateful to Daniel for arranging all this and must warmly recommend his services for others. In fact, I will be in touch again shortly to ask if Miguel can come again to do the same job for other parts of my book collection.
Richard Rondel - Private Client
I have been using the services of Sue Hill Recruitment to fill temporary positions within my team for almost two years. My colleagues and I have been consistently impressed with the quality of the suggested candidates, some of whom have gone on to secure full-time roles with us. The support provided to me by the Sue Hill team during the recruitment process and to our Sue Hill-contracted employees when in post has also been unfailingly responsive and pleasant. I would not hesitate to recommend Sue Hill Recruitment to colleagues in the library sector who are looking to fill positions.
Dominic Allington-Smith - Open Access Publications Manager - University College London
We have used Sue Hill to recruit part-time library assistants in our small but busy library for many years and have found them to be invaluable. They have found us a sequence of great candidates and been able to react swiftly to make finding a replacement easy for me, each time one of our assistants moves on!"
Alice Tyrell - Director for Academic Programs & Librarian - University of Notre Dame (USA)