data recruitment specialists

​Collections and E-Resourcing Team LeaderLondon£41,004Permanent35 hours a weekJan 2024 StartSite based position  Flexibility required if required to work weekends or late nights. Late Night finishes at 9.00pm About the company Sue Hill Recruitment are delighted to be working in partnership with SOAS, who are seeking to recruit a Collections and E-Resourcing Team Leader to assist with the coordination and liaison with colleagues elsewhere in SOAS and with subject and regional librarians who each take ownership for collection development for their own subject and regional portfolio. Main focus the client is looking at: •       Candidates with an E-Resourcing background. SOAS use EBSCO Discovery so experience in this would be hugely beneficial•       Academic Liaison – To provide support and training to students•       Managing staff and solving issues What you will be doing•       Lead, monitor and put systems in place to coordinate an acquisitions and subscription lifecycle for books, journals and E-resources. •       The role will lead on ensuring that processes are compliant, best value and in line with SOAS Strategy. •       Coordinate procurement, receipt, description, curation of published materials. This will include ensuring high quality cataloguing of library stock and implementing solutions for specific cases such as description and tracking of material at offsite storage. •       The role will assist with monitoring and coordination of the acquisitions budget and will manage subscription renewals, ensuring accurate and timely reporting.•       The role will lead on ensuring resources are provided in the correct format and purchased at the most suitable basis. This will include reviewing licences and contracts and assuring terms are suitable for SOAS in consultation with Legal & Governance and with guidance from the Deputy Librarian and Chief Librarian. •       The role will lead on technical innovation in the library. The role will oversee a ‘digital shift’ in SOAS acquisitions and subscriptions portfolio. The postholder will takes an active role in the development and operation of the SOAS Library's systems suite. This will include taking ownership of system maintenance issues to ensure that systems are running effectively and efficiently, liaising as required with vendors and in house support. •       Coordinate activities to promote and exploit resources and monitor to ensure that user engagement and usage analysis informs such activities. Activities will include coordination of a programme of training, ensuring user guides and self-service learning materials are produced and curated including new programmes of learning and new user guides to reflect the evolving research interests and taught programmes. •       Lead on implementation of relevant and effective performance standards and measures for the service•       The role will lead on collation, presentation and analysis of library usage statistics. •       To complete and own any other tasks as assigned by the line manager or Library Heads of Services.•       To be flexible in responding to changing priorities, unexpected circumstances, and differing situations.      Why you will be hiredTo be considered for this role you will require:•       Sound knowledge of digital innovation and digital environments and applications in libraries, research and education•       Ability to navigate conversations about IT hardware, architecture, infrastructure and operating environments at a business sponsor level•       Sound knowledge of professionally recommended standards in library cataloguing and metadata that enable effective discovery of e-resources, archival and digital resources•       Experience of training and user education•       Advanced knowledge of how different types of licences apply to the information and resources available to library patrons and e-resource supplier contracts and acquisition models•       An understanding of information design and learning design including User Experience•                 Working knowledge of MS Office suite packages, web content management, and Google G-Suite packages•                 Experience of library software platforms such as Library Management Systems, Digital Resources Management, Archive Records Management, Unified Discovery Layer among others•       Strong communication, interpersonal and presentation skills that extend to effective collaboration and communication using a variety of digital tools including actively and appropriately participating in online communities and networks•       Effective negotiation skills with the ability to influence others’ thinking at a senior level •       Ability to deliver on projects and actively participate in subgroups groups to deliver on tasks as assigned •       Clear and confident presentation style •       Excellent customer service provision evidenced through the stewardship of patron queries/issues from initiation through to resolution •       Ability to generate new ideas and recommendations for change/improvement and to see those through to implementation•       Demonstrable ability and interest in innovation in teaching and research•       Preparation and delivery of training sessions, supporting the development of reading lists, data curation and related activities •       Demonstrable knowledge of library acquisitions and digital resource management practice and systems•       Demonstrable ability to manage and develop a team•       Ability to work flexibly including evenings and weekends to 9.00pm on occasion​ 

​LibrarianLondon£29,6056 Month Fixed Term Contract35 hours a weekJan 2024 StartSite based position   About the company Sue Hill Recruitment are delighted to be working in partnership with SOAS, who are seeking to recruit a Librarian to provide assistance with a backlog of work due to long term sick leave. The role actively supports teaching, learning and research through a full range of professional activities including selection and preparation of materials and maintenance of collections, development and exploitation of electronic and print resources and delivery of these resources to users. The postholder will continue to develop their experience and understanding within the higher education sector to ensure the provision of a quality service. The role holder will be required to plan and progress/organise the work of others within a defined/discrete area or as a project leader within clearly defined procedures/objectives. Role holders will be required to work closely and flexibly with Reader Services and other colleagues. What you will be doing•       Select and acquire appropriate materials in line with the collection development policy and within the available budget allocation. •       Undertake cataloguing and classification of material in collaboration with others as appropriate and to participate in the physical maintenance of stock including preservation, relegation and disposal. •       Deal with and respond to reference enquiries and other information services working collaboratively with Reader Services colleagues•       Demonstrate an awareness of information sources in the relevant subject fields, to develop and present information skills training•       Develop guides to services and resources, to maintain web pages as appropriate•       Provide specialist/professional advice and recommendations within specific parameters/professional guidelines to support informed decision making•       Work collaboratively with all colleagues across LLRED (Library, Learning, Research and Enterprise Directorate) to bring together the wider programme of activities. Notably, to practice a matrix reporting line across the library and special collections and more widely with other managers across LLRED to drive efficiency and reduce single points of failure across our suite of services.•       Prepare a range of papers, reports, letters, spreadsheets, databases and other statistical analyses and set up new information systems as appropriate putting forward recommendations through the provision of advice, briefings, presentations or written reports to facilitate the interpretation of specific issues/problems and support decision making.•       With support from the Health & Safety Manager, act as a Departmental Safety Representative in accordance with the Health & Safety Policy, including managing the Department's risk assessments (such as Display Screen Equipment, Overseas Travel, etc.), encouraging staff to undertake mandatory health and safety training, assisting in the recruitment of first aiders and fire wardens and acting as a first point of contact for staff on any health and safety concerns•       Ensuring that policies and procedures relating to health and safety at work are adhered to at all times.In addition, ensure professional and quality service standards are maintained and applied for the benefits of staff and students in the LLRED directorate     Why you will be hiredTo be considered for this role you will require: Desirable •       A Library or other relevant postgraduate or professional qualification or equivalent experience•       Effective communication, interpersonal and clear, confident presentation skills•       Effective negotiation skills with the ability to influence others at a senior level•       Ability to deliver on significant project•       Effective leadership/management skills•       Ability to generate new ideas and recommendations for change/improvement•       Strong analytical and problem-solving capability •       Sound knowledge of the use of computer applications to facilitate access to and exploitation of electronic resources•       Sound knowledge of professionally recommended standards in library cataloguing•       Excellent customer Service provision•       Collection management and acquisitions experience •       Experience in designing and delivering information instruction•       Ability to work flexibly including evenings and weekends 

​Digital Learning and Technology Manager (Library)East London£37,90535 Hours a weekHybrid working model – 2 days working from homeASAP Start Working hours : 8am-4pm / 9am-5pm / 10am-6pm1 evening shift every fortnight until 7pm (Start at 11am)1 Saturday every semester working 12pm – 5pm ​About the company Sue Hill Recruitment are delighted to be working in partnership with University or East London, who are presently looking to recruit a Digital Learning and Technology Manager for the Docklands Campus. If you are seeking a career that combines innovative education with a passion for crafting positive change, look no further than the University of East London. They are committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a sustainable, inclusive, and green future. Library, Archives and Learning Services (LALS) at UEL is a diverse, customer-focused service committed to building on excellent customer service to enhance the experience of all members of the University and the wider community. With two campus libraries providing a range of study spaces for customers and a wealth of online resources and services they are proud holders of the Customer Service Excellence award. The Digital Learning and Technology Manager (DLTM) will develop and co-ordinate support for digital skills development for students and the delivery of digital solutions to support high-quality, customer-focused library and archives services to diverse learning and research communities in accordance with UEL equal opportunity policies. The DLTM will also deputise for the Campus Library Manager and coordinates with central IT services to provide support for directorate operations. KEY DUTIES AND RESPONSIBILITIES ·        Deliver digital competencies, training and support programmes for both students and academic staff, sourcing and coordinating with internal and external partners where appropriate, using available and new technologies and innovative approaches to ensure the widest possible participation.·        Provide training for new and existing members of library staff on digital and information technologies and to produce and maintain necessary documentation and instructions.·        Oversee the implementation and ongoing management of digital solutions and services that support a high quality, customer-focused library service, including self-service facilities and enquiry management systems.·        Provide and develop learning materials, in a range of media, for library and archives welcome sessions, information and digital skills training, and marketing purposes.·        Assist in the collection of library and open access IT usage information and user experience feedback to ensure that the services offered meet the needs of our users.·        Line manage the Library Shelving team, taking responsibility for the recruitment, training, and performance management of this team.·        Recruit, train, deploy, and line manage interns and temporary staff supporting the Customer Services team, such as the ‘Digital First Aider’ student peer mentors delivering digital competency training and support, for example.·        Support the management of library spaces and helpdesk/enquiry services, deputising for the Library Campus Manager as required.·        Act as Health and Safety coordinator, alongside the Campus Library Manager.·        Work collaboratively across the LALS team as well as with UEL colleagues in other academic and professional services departments to exchange ideas, develop services, and implement best practice in service delivery.·        Participate in team meetings and contribute to the development of services through relevant LALS projects, groups, and activities.·        Develop links with colleagues in other institutions and to contribute to the work of external professional bodies and networks to develop a wider knowledge of current professional issues.·        Lead on service delivered frontline support for staff and students using a range of software applications, services, and equipment, liaising with and escalating to IT staff as appropriate.·        Coordinate with central IT services to provide support for directorate operations.·        Responsible for maintaining the assistive technology equipment and facilities, assisting student users, and liaising with the Disability Support and IT Services as appropriate. KNOWLEDGE, SKILLS, AND EXPERIENCE Qualification in IT, Library, or Education related subject, OR substantive experience in an equivalent library support environmentExperience of working in a library environmentExperience of using a library management system – ALMA would be advantageousKnowledge & awareness of the HE environment·        Knowledge of current developments in information and digital technology and their importance in an academic context·        Excellent IT and digital skills, for example in the use of MS Office applications, social media tools, and learning technologies·        Experience of supporting users with IT and technical enquiries, preferably in an educational setting·        Experience of using initiative and creativity to resolve problems, identifying practical and suitable solutions·        Experience of managing staff, with a flexible approach to delivering team results·        Excellent communication skills, oral, written, and digital·        Comprehensive IT skills and digital fluency, with the ability and willingness to engage with technologies to support innovative teaching and service development·        Ability to teach and support learners individually and in small and large groups UEL is an inclusive equal opportunities employer and are proud of their Equality, Diversity and Inclusivity achievements. They expect all employees of UEL to accept the EDI policy and will not tolerate discrimination in any form. As an employee of UEL, they expect you to follow all relevant Health & Safety policies.  So, if you’d like to take your career to the next level with the University of East London please apply now! ​

​Part Time Library Advisor – Customer Experience£13.50 per hour 22.5 hours per week Milton Keynes – on site 6 month contract 8th January 2024 start  Sue Hill Recruitment Ltd are pleased to be working with this Higher Education client who are looking to recruit a Library Advisor in their Customer Experience team for Library Services. You will be part of a rota of Library staff providing high quality customer support at the library’s welcome desks and online service points. You will be responsible for tracking and managing overdue loans, missing items, and unfulfilled reservations to help ensure the effective circulation of print library stock.Library Services has four libraries across the sites. All the libraries provide a rich collection of specialist library resources and services to support the students learning and research needs. Key Tasks & Responsibilities:•       Responding to enquiries, answering where appropriate and referring in-depth queries on to specialist colleagues. This includes handling face to face, phone, email, and online chat enquiries from both on-site and remote customers. •       Carry out shared duties including opening and closing procedures, stock shelving, reservation processing, occupancy monitoring, and similar.•       Track, contact and negotiate with defaulters who have overdue and recalled library resources, or who have left, responding supportively and sensitively to those in difficult circumstances. •       Liaise with colleagues to facilitate the recovery of non-returned items and arrange invoicing for non-returned items. •       Track and process reserved, missing, and in-transit library items in collaboration with colleagues at other libraries. •       Track and process Lab Notebook requests in line with data retention policies. •       Process postal loan requests and monitor refunds on unused postage. •       Research prices and liaise with Librarians regarding replacement of missing or non-returned items. •       Track and manage unfulfilled reservations, liaising with librarians to provide alternate options where a particular item is not available within a reasonable timeframe. •       Manage library account status in response to registry updates (e.g., student withdrawals, suspensions, etc). Includes handling entitlement updates for customers using the Sconul Access scheme. Person Specification:•       Good general level of education to at least ‘A’ level (plus GCSE English and Maths).•       A strong understanding of the principles of good library customer service and experience supporting users in a customer facing role – handling and proactively dealing with routine and non-routine problems. •       Accurate, methodical approach to work, good attention to detail. •       Excellent oral and written communication skills, excellent numeracy and analytical skills.•       Strong organisational and time management skills. •       Ability to prioritise and schedule workloads in the face of conflicting demands.•       Able to work on own initiative with minimal supervision.•       Able to work with a variety of customers and colleagues in a professional, friendly, and effective manner. •       Good team player, flexible and co-operative, coupled with high level of personal responsibility and initiative.•       Working knowledge of Microsoft software packages especially Outlook (email), Word, and Excel and the ability to learn new systems.

​Proof-Reader / Quality Assurance Analyst Work from Home / Twickenham Office£15.38 per hourMonday to Friday (35 hours a week)3-6 Month Temporary ContractPossible Temp to PermASAP Start About the company Our client protects the content, product and interests of the film and television industries are and regarded as the leaders in intellectual property protection. They investigate cybercrime, fraud and other IP crime which meets the needs of governments, law enforcement and private organisations in mitigating risk and making informed decisions.They are now seeking a Quality Assurance Analyst – Due Diligence to assist with proof reading and quality assurance for clients reports to ensure that the content is grammatically correct, the key points are highlighted and summarised, and the content is accurate and complete.  This role will mainly be a ‘Work from Home’ position, but you will be required to attend the office 1-2 days a week  The 1st week will require you to be in the office for training and inductions Key Responsibilities •       Ensure the terms of reference and requirements, set by the client, are met in the submitted report. Apply quality assurance by maintaining: Consistent style and formatting·        Ensure the report is logical and flows well·        Ensure correct tense ·        Evaluate page elements such as images, text spacing and positioning ·        Ensure references are accurate and, where applicable, function (e.g. bookmarks)·        Rephrase written text to ensure document structure and content are consistent·        Ensure illustrations are suitably captioned and referenced Content·        Ensure all required verifications and submitted information are noted and outlined in the document by cross referencing the source documents.·        Ensure that the information submitted has been accurately interpreted. This will include analysis of bank statements, translated documents, company formation documentation, etc.·        Ensure that open-source research has been accurately interpreted and conveyed, with adequate references. This will require reading the articles referenced in the footnotes·        Ensure the report does not introduce bias or opinion of the author·        Ensure that the information is included in the correct section and avoids repetition. ·        Ensure there are no irrelevant passages or assessments, or superfluous ‘padding’ of the document ·        Liaise with the author, when required, to discuss queries and provide report feedback. Note common and repetitive mistakes.·        Ensure that the report has a concise Executive Summary and informative Threat Matrix that accurately reflects the main threats identified and allows the client to make a well-informed decision.      Why you will be hiredTo be considered for this role you will require:•       Proof reading experience to a very high standard•       Ideally a minimum three years’ experience•       Self-starter with minimal supervision•       Ability to work to strict deadlines•       Experience of law enforcement or other public body criminal investigation background, private criminal investigation experience, or criminal analytical experience advantageous