Add the text for your h1 using a paragraph for a typewriter effect
Welcome to sue hill
We are the leading recruitment consultancy specialising in Knowledge and Information Management.
Our specialist consultants offer a seamless service across information and knowledge governance, records management, archiving and library services, data management including Data Protection and GDPR and big data.
Founded in 1996 by Sue Hill, in 2013 the agency became part of Progility Group, working closely with our sister company TFPL.
-
Add SVG image
Add the numbers
300
Live Candidates
-
Add SVG image
Add the numbers
90
Active Clients
-
Add SVG image
Add the numbers
150
Job Opportunities
-
Add SVG image
Add the numbers
625
Litres of Tea & Coffee
Top jobs
- Knowledge & Information Management
-
Marketing Executive – Digital and Membership Acquisition
London
£17ph
Marketing Executive – Digital and Membership AcquisitionLondon 12-week contract £17 per hourHybrid 60% on site / 40% remote Start date 3rd or 12th July Our client, a Library in London is looking to recruit a Marketing Executive – Digital and Membership Acquisition. The role will be to increase social awareness of the library and grow the membership, whilst also implementing the Library’s digital communications strategy, creating content and growing and engaging audiences. Key Duties:• Work with the Head of Marketing and Communications and the Marketing Executive – Media and Communications on the Library’s digital communications and content plan• Support the Head of Marketing and Communications to create marketing campaigns to drive membership acquisition and growth• Support the Head of Marketing and Communications to create and post engaging digital content for the Library’s digital channels, including Facebook, Twitter, Instagram, YouTube, Vimeo and website using creative digital tools such as Adobe Creative Cloud• Day to day management of all digital media channels, planning and scheduling content, designed to drive audience engagement and growth using platforms such as Sprout Social or Hootsuite• Work with the Head of Marketing and Communications to implement paid marketing campaigns• Support the Head of Marketing and Communications to work with Library spokespeople and members to amplify the Library’s content across the Library’s digital channels such as short video clips and social media takeovers• Create targeted content in line with marketing strategies to reach target audiences including new audiences• Create content that helps the Library to achieve its Equality, Diversity and Inclusion aims• Work with the Head of Programmes to create content to promote and amplify the Library’s events• Attend the Library’s events onsite, digital and external and assist as needed• Design and create email templates and assist with email marketing campaigns• Work with the Head of Marketing and Communications and the Marketing Executive Media and Communications to promote and amplify the Library’s magazine stories• Identify and explore opportunities from colleagues around the Library to communicate the stories and work of the various departments via our digital channels• Work with the Head of Marketing and Communications and our design agency on briefs for creative design and print • Update in-house print and design work• Maintain, update and develop the Library website, including the online shop platform • Support the management of integrations between platforms such as the website, CRM, email marketing software, events software and social media software• Produce reports on digital marketing activities and work with the Head of Marketing and Communications to identify improvements to reach targets and improve ROI• Contribute to the project group for the development of a new Library website Experience and Knowledge:• Demonstrable social media management experience, ideally from an arts organisation• Demonstrable knowledge and experience of digital communications and content creation• Demonstrable experience of managing a website• Experience of growing and engaging audiences on social media• Experience of digital marketing techniques and software• Experience of working within a team to achieve set targets Skills and Abilities:Communication• Excellent written and oral communication skills with demonstrable experience of creating social media and web copy• Ability to plan, prioritise and carry out work effectively to meet deadlines• Ability to work across an organisation with colleagues, as well as independently and supportively as part of a teamIT and e-comms• Excellent IT skills (MS Office)• Experience using digital marketing software • Experience using content management software (CMS) - the Library uses Joomla currently but is moving to a new platform in the near future• Experience of software integrations• CRM/Database software• Demonstrable ability to learn new IT applications quickly and independently and support others in their use
Read More -
E-Resources Manager
London
£50,000
E-Resources ManagerLondon£50,000Hybrid working model availableASAP Start 1 in 6 Saturdays required as part of a rota. Saturday service is a remote service so no physical attendance on campus required. Day in Lieu offered when you work a Saturday About the company Sue Hill Recruitment are delighted to be working exclusively London Business School who are looking to recruit an E-Resources Manager for their newly restructured Digital Learning Department. With thought-leading faculty and dynamic learning solutions, London Business School empower both businesses and individuals by offering a transformational learning experience that will broaden professional knowledge and global mindset. As well as offering postgraduate courses for the business leaders of the future, London Business School run open and customised executive courses for professionals and corporate clients that help leaders identify the future focus and strategic direction of their businesses. Main Accountabilities · Responsible for the procurement, provision and management of the library’s portfolio of specialist business resources (databases or acquired data). The role is central to e-resource provision, carrying out an on-going due diligence process that ensures value for money and research relevance for e-resources at all times.· Negotiate access terms and prices for new subscriptions and renewals with publishers and suppliers using the school’s procurement framework.· Manage the Research Resource Review Group meetings, including agreeing agendas, distributing minutes and bringing in colleagues as and when required.· Ensure that renewals remain relevant to need, the price paid is competitive and that licence terms meet requirements, liaising with the school’s lawyer when appropriate.· Assist members of faculty to negotiate and procure e-resources, liaising with suppliers on their behalf.· Maintain accurate records of licences, renewal dates, and costs (both current and historic).· Advise the Acquisition Manager on licensing issues in relation to e-journals and e-books on request.· Co-ordinate the e-resource management process from e-resource request through purchase to implementation, liaising with library colleagues to provide.· Authorise authentication to e-resources.· Administration of invoices and purchase orders.· Promotion of e-resources and relevant licence terms.· Oversee user list management for e-resources requiring individual registration. · Actively manage the library datasets budget, providing detailed forecasts on e-resource budget spend and allocations.· Ensure compliance with licences, by communicating terms and conditions within the school, monitoring usage and acting upon any unexpected activity.· Prepare detailed usage reports, overlap and cost analysis to measure engagement with the e-resource portfolio and inform new contract or contract renewal decisions.· Actively contribute to the curation, cataloguing and classification of the schools digital learning assets.· Work with Business Information Specialists to evaluate products and closely inform renewal and purchase decisions, advising on purchase, renewal or cancellation.· Prepare statistical returns for senior management stakeholders and engage with user groups to actively understand user needs and expectations.· Research new products in the marketplace, hold regular supplier meetings, administer product trials, evaluations and manage user testing.· Conduct periodic reviews of the e-resources portfolio, monitoring cost and usage, benchmarking the portfolio against other business schools and evaluating its benefit to the school, to ensure best value and return on investment.· Assist with enquiry support for content and access issues experienced by customers, working with library colleagues and third-party suppliers to resolve issues, as appropriate.· Promote the e-resource portfolio to specific groups including front-line staff to raise awareness and encourage usage.· Contribute to the (Monday to Saturday) staffing of the library’s enquiry desk, inbox and libchat and associated duties (i.e. ensuring physical areas and bookshelves are tidy). N.B. Saturday service is remote service so no physical attendance on campus required.· Comply with data protection requirements in all working practices and maintain confidentiality as necessary. Person Specification · Bachelor’s degree or equivalent experience.• Professional qualification or equivalent library experience advantageous.• Excellent communication skills with the ability to engage a variety of audiences.• Excellent analytical and problem-solving skills.• Ability to manage multiple internal and external stakeholders.• Ability to prioritise and focus on material issues.• Experience of leading projects.• Experience in effectively managing external suppliers/contractors.• Financial management experience and commercial acumen.• Experience in reporting writing and data-driven decision making.• Experience in acquiring data (or electronic resources) in a research environment.• (Desirable) Sound working knowledge of policies, licensing and legislation in area of specialism.• (Desirable) In-depth knowledge of resource requirements in business education/specialist area.
Read More -
Data Protection Officer
York
£40,000 Pro Rata
Data Protection OfficerYork£40,000 Pro Rata2.5 days / 17.5 hours per weekASAP Start About the company Sue Hill Recruitment are delighted to be working exclusively with York Minster, a registered charity, who are looking to recruit a Part Time Data Protection Officer. The Chapter of York are seeking a dedicated individual, well versed in Data Protection legislation and compliance, to fulfil a role with a real opportunity to effect change in an interesting and varied organisation, responsible for York Minster cathedral, its precincts and its historic collections of books and artefacts. Reporting to the CFO, you will take responsibility for encouraging a GDPR compliant culture throughout the organisation, working closely with colleagues to help them meet their Data Protection requirements in a meaningful and relevant way. You will have excellent communication and presentation skills, a collaborative approach and an ability to influence, encourage and support change. Main Accountabilities · Provide guidance and direction across the Chapter of York for data protection activities.· Maintain the corporate records of information that is held by the Chapter of York and manage how information flows through York Minster.· Update, develop and support the implementation of data protection policies and procedures, and advise on associated policies and procedures.· Liaise with IT Manager on cyber security governance and practice, to ensure appropriate levels of data protection are maintained. · Use appropriate methods to regularly raise awareness of data protection policies and procedures and ensure provision of appropriate training to all staff. · Provide advice and support to staff, working to proactively identify and mitigate business risks and issues in relation to data protection (including through LIAs and DPIAs), and to put in place required documentation of data processing activities.· Lead on responses to any Personal Data Breaches and all Information Rights Requests, including Subject Access Requests, coordinating with relevant departments and individuals to return within required deadlines.· Monitor and assess compliance with data protection laws and internal policies, including managing internal data protection activities and conducting internal audits and ensuring all identified information risks are recorded in the appropriate Chapter risk registers and discussed with the relevant internal stakeholder groups.· Convene and lead a Chapter data protection sub-group to support the embedding of principles of Data Protection across the team at leadership level.· Contribute to supervision and performance management arrangements by your line manager such as 1-1 meetings and interim/full year appraisal (PDR) reviews. Person Specification • Educated to Degree level.• MA or other relevant vocational qualification.• Experience of working in data protection.• Experience working appropriately with confidential material.• Good working knowledge of Data Protection Act 2018, Privacy & Electronic Communications Regulation and the UK General Data Protection Regulation.• Experience of drafting policies, process maps and data flows.• Experience of coordinating multi-departmental working.• Strong communicator both oral and written.• Able to draft and format written reports.• Confident user of MS Office software, particularly Word and Excel.• Able to manage tasks, priorities and own time effectively.• Able to analyse, structure and present information in a logical manner.
Read More -
Acquisitions and Data Manager
North London
£18.34 per hour
Future Shape - Role ProfileAcquisitions and Data ManagerNorth London£18.34 per hour36 hours a week3 Month Fixed Term ContractJuly start About the company Sue Hill Recruitment are delighted to be working with this Local Authority, who are looking to recruit an Acquisitions and Data Manager to manage the Acquisitions Team and E-systems Officer, ensuring the effective provision of resources, whilst also advising and assisting the Service Development Manager (Stock and Library Services) with the development of policies for resource management, ensuring optimum use in line with the principles of value for money. Main duties and responsibilities• Manage the Acquisitions Team and E-systems Officer and ensure that stock procurement and planning is managed efficiently and effectively in response to local needs• Ensure all self-service systems operate efficiently• Assist the Service Development Manager (Stock and Library Services) in specifying IT requirements relating to stock provision• Research and prepare recommendations for increased efficiency and effectiveness of stock procurement and ensure implementation as appropriate• Provide insight data to support the delivery of an efficient and effective library service, exploiting systems to record statistics and complete returns as required by CIPFA and other bodies• Develop and deliver training in relevant subject areas as required and develop training materials and roll out briefing/training to frontline delivery staff• Undertake staff management and development• Support Service Development Teams to develop and implement stock, performance improvement and promotional plans for the service, monitoring delivery and reviewing plans as appropriate• Assist with the monitoring of supplier selection as required, improving stock targeting and delivery to customer groups• Liaise with colleagues to develop and maintain an effective online catalogue, identifying future developments• Liaise with external database providers, ensuring that information about client stock holdings is accurate and up to date• Manage the electronic procurement, management and deletion of stock· Create, develop and carry out routines on library systems to facilitate the effective running of the frontline and back office services, such as stock purges• Provide systems administration functions on library systems, such as payment of invoices• Manage the inter library loans process including that required for specialist collections and services• Assist senior managers in the development of stock contracts• Produce data statistics, management information and reports from library systems• Monitor the Acquisitions Team budget• Monitor the expenditure of the media fund providing the Service Development Manager with regular updates regarding spend and identifying any areas of concern• Responsible for Health & Safety in the workplace, identifying, acting upon and where appropriate escalating any risks Person Specification Experience of: • Implementing and ensuring compliance with complex legislative requirements, including, safeguarding and health and safety• Delivering excellent customer services• Monitoring budgets• Stock management and associated processes• Using library management and finance IT systems• Data collection, use and reporting• Managing staff• Working with senior management to develop and deliver service improvements• Financial management including budget monitoring• Analysing data and producing management reports
Read More
Add tags ("pink" - "yellow" - "navy") on each consultant on the admin area to choose your color
meet the team
-
Steve Brennan
Managing Director
-
Shelley King
Marketing and Operations Executive
-
Daniel Rose
Divisional Manager
Knowledge & Information Management
-
Mark Leigh
Business Development Executive
Knowledge & Information Management
-
Andrew Buchanan
Payroll Manager
-
Sid
Company Mascot
-
This could be you - Our Next Hire!!
Recruitment Consultant
Nice things people say about us
Candidates
-
I am very much pleased with Ioanna Fytilopoulou from Sue Hill recruitment agency for finding me the right job.
The job conditions and the time of work suit with my current circumstances. Within a day of my registration meeting, she put me forward for an interview and then after called me to see how the interview went. I was very happy with the advice and service I received and have no hesitation to recommend Sue Hill Recruitment to anyone who is looking to secure a new role or even a career change.
Thank you for all your support.
Meaza T Abrahaley-M.
-
Sue Hill Recruitment have provided me with a first class service when I have been looking for work
They have always answered any queries very quickly, so I always felt supported. Strong communication meant I was always updated feedback during any of my interviews and I was lucky enough to secure a fantastic position at Boston University via their services
Daniel and Ioanna were friendly, caring and informative and I can't recommend their services enough.
The system used to populate and manage timesheets is very clear and easy to use and understand.
Many thanks
David Crossinggum
-
I decided to register with Sue Hill early last year after deciding to move on from a post I had been in for a number of years. I had a very helpful initial meeting where I explained my employment history and the type of role I was looking for.
Sue Hill always an interesting range of posts in a variety of fields which made them a good agency to be registered with.
I found the staff very helpful and friendly whenever I contacted them about a relevant advertised post. They would always explain the process by which I could apply. They were always prompt in responding to any enquiries. They were also re-assuring and supportive when I went for a role. The recruiter is very approachable and friendly which helped put me at ease about applying for roles
Last summer a post in an academic library became available. It was almost exactly the type of role I had been looking. I contacted Sue Hill to ask to be considered for the role. The recruiter matched my experience and skills to the post. After suggesting a small update to my CV, they put me forward for the role. They briefed me about the employer and what the role would involve.
I was offered and interview and given fuller information about the role. I was able to prepare fully for the interview based on this information. The recruiter supported me through the interview process.
I went to the interview and the information I was given proved essential in my ability to prove my suitability for the role and that I understood what would be required of me.
The following morning to my great delight the recruiter called me to offer me the role. They made sure I got confirmation of the job offer and arranged my starting date and contract within a couple of days and answered all my remaining questions about the role. I began the role within a fortnight of the offer and the recruiter made sure I was happy in my new role
I have now been in my post for a few months and am enjoying it greatly. Sue Hill ensures I am paid promptly and answer any questions I have regarding issues such as leave.
I very much recommend Sue Hill
Jennifer Milligan
-
I joined Suehill Recruitment in November when I was made redundant.
I spoke to Ioanna and have also dealt with Daniel who has helped me find suitable work. I had an initial interview for a position and both the organisation and I felt the job wasn’t suitable. I was then put forward for another position but was unsuccessful. Ioanna was so helpful and kind towards me and provided constructive feedback from my interview and told me I would find something more suitable.
In January I was put forward for a role at UCL Library and was successful in securing the contract position. I have now been working here for 5 months and I am really enjoying working there. The staff are all really friendly and helpful and I am really expanding my experience and knowledge. I think Sue Hill are a fantastic agency to have contact with when you are looking for work within the library sector.
Ioanna is especially kind especially if you don’t succeed in an interview.
Ella Philpott-Kent
-
Working with Sue Hill has been very good!
The team is very friendly and helpful when a problem occurs. I have been able to find placements in libraries through Sue Hill!
Very thankful!
Carla Figueiredo
-
I have worked as a library assistant with Sue Hill for three years now across London, in a variety of prestigious posts in higher education. The service Sue Hill provides is excellent in terms of both understanding my personal motivations and targets, and in terms of my skills and professional development. Sue Hill enhances a flexible working environment, direct and pleasant communication and control over the timetable and weekly pay, as well as, the necessary support in financial matters. Furthermore, it allows the opportunity to further progress from a temporary contract to a permanent one with the client company -as has been my case with one of my assignments-. Sue Hill's service is essential in our professional fast paced times, especially since many of us require more than one job to make it through. I am thankful to my colleague who suggested the service to me back in 2015. I haven't looked back ever since.
Dr Michelangelo Paganopoulos
-
I have been registered with Sue Hill for years (but may have expired for periods without my noticing). Unfortunately, vacancies have been almost always in London, or in the furthest part of London for a reasonable commute as I live in East Hampshire about 50 miles/1 hour 10 mins from Waterloo. So, I was delighted when Daniel contacted me about a University of Winchester contract which I am currently employed on, and the application was speedily conducted by Daniel who kept in touch throughout the process of interview etc.
Moira Johnson
-
I am extremely happy with the service provided by Sue Hill Recruitment. Soon after an initial registration meeting, they were able to arrange two interviews for great positions and assisted me each step of the way. I was fortunate enough to be offered both positions and started within a week of accepting the opportunities.
Everyone I spoke to was communicative and responsive and made the whole process so easy for me.
Thank you
Anna Gialdini
-
I would just like to say a very big thank you to you and your team for helping me get back into full time employment so quickly. Also, for listening to what sort of employment I am interested in and finding me just that!
The service you and your team provide is exceptional and to the highest level of professionalism. Your website is really easy to get around to and use, I found it really appealing when I was looking for that one great agency to help me.
You were all so incredibly welcoming and professional from the minute I met you. I cannot thank you enough not only for your ongoing hard efforts but for your fantastic support and advice. I have no hesitation in recommending your service.
Once again, a huge thank you.
Fahima Begum
-
Thanks to Sue Hill Recruitment and Daniel & Ioanna
I've recently landed a wonderful new role at the very prestigious Wellcome Institute within their library.
I have been temping for a couple of years through Sue Hill and I have found them to be very supportive and encouraging. While temping work in such a specialist area can fluctuate, certainly there's been some excellent roles I've been put forward for at UCL, including an opportunity to work with rare books.
Sue Hill staff respond quickly and efficiently to any questions or queries and keep me up to date on potential roles and interviews. They have been very helpful and understanding, and provide clear and helpful communication, and matching my skills to suitable library roles, that they can see I would work well in.
Abigail Reid
NICE THINGS PEOPLE SAY ABOUT US
Clients
-
I approached Sue Hill Recruitment about filling a temporary Library Assistant vacancy within our highly specialised academic library.
The consultants were extremely helpful, responsive and thorough from the first communication.
They both visited our library to better understand our requirements and to discuss face to face the role we needed to fill.
The quality of the candidates submitted and interviewed was extraordinarily high, and we soon had a wonderful candidate in post who was an excellent fit within our team.
My experience of working with Sue Hill Recruitment has been overwhelmingly positive and I cannot recommend them enough for their services.
Morgan Bailas-Ferry - Library Manager - Fashion Retail Academy
-
Having secured my position at Boston University through Sue Hill, I have since used their services when I have required temporary cover for my Library Assistants and most recently the recruitment of a Deputy Librarian.
Again they provided strong, quick and informative responses to all of my queries and it is clear that they strive build a relationship with their clients and understand their needs and the kind of candidates that best suit the working environment.
It’s great, and very reassuring, that I have a named contact I can approach directly, and I feel I can approach them at any point and ask all and any
questions I need to.David Crossinggum - Librarian - Boston University
-
Daniel kindly arranged for Miguel to catalogue my collection of fly-fishing books. I can’t tell you how impressed I am by what he has done. I must add that he is an exceedingly pleasant young man who took great pains to show me what he was doing as he went along, and to patiently explain how to use the material now downloaded into my PC.
I am really most grateful to Daniel for arranging all this and must warmly recommend his services for others. In fact, I will be in touch again shortly to ask if Miguel can come again to do the same job for other parts of my book collection.
Richard Rondel - Private Client
-
I have been using the services of Sue Hill Recruitment to fill temporary positions within my team for almost two years. My colleagues and I have been consistently impressed with the quality of the suggested candidates, some of whom have gone on to secure full-time roles with us. The support provided to me by the Sue Hill team during the recruitment process and to our Sue Hill-contracted employees when in post has also been unfailingly responsive and pleasant. I would not hesitate to recommend Sue Hill Recruitment to colleagues in the library sector who are looking to fill positions.
Dominic Allington-Smith - Open Access Publications Manager - University College London
-
We have used Sue Hill to recruit part-time library assistants in our small but busy library for many years and have found them to be invaluable. They have found us a sequence of great candidates and been able to react swiftly to make finding a replacement easy for me, each time one of our assistants moves on!"
Alice Tyrell - Director for Academic Programs & Librarian - University of Notre Dame (USA)