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Client Charter

Client Charter

  • We will always be honest and open in our ability to support your recruitment whilst also providing you with knowledge, expertise, support and guidance on everything from job specifications, candidate availability and market salaries

  • We will provide you with a dedicated Account Manager who will responded respond to your requirements and be a central point of contact during the complete recruitment process

  • We will be available to meet with you at your offices to review and discuss your requirements as well as to understand the company culture and values in order to make the ideal match

  • All candidates will be fully screened and interviewed, with eligibility and compliance checks carried out in line with UK legislation as well as working with you to ensure any organisational specific requirements

  • We will utilise a variety of tools are resources to source and shortlist the most suitable candidates on the market for you to review.

  • We will provide market insights and salary benchmarking where applicable to help you understand the market place and support your recruitment and people strategies

  • Our business will operate under ISO 27001, 9001 and as members of the REC, adhering to the REC Code of Professional Practice to ensure we comply with these standards on a day to day basis

How you can work with us

  • Keep us updated during your recruitment process

  • Provide feedback on candidate selection, interviews and service in order for us to improve our selection and meet our commitment to feedback for candidates

  • Meet with us to discuss your recruitment, service, company values and culture so we can understand and deliver more in-depth briefs and hone our selection process

  • Honour your commitments to candidates through us during the recruitment process