Banner Default Image

Records Manager

Back to job search

Records Manager

  • Location:


  • Sector:

    Knowledge & information management

  • Job ref:

    Dr - 26273

  • Job type:


  • Salary:

    £38,376 - £44,928 DOE

  • Contact:

    Daniel Rose

  • Contact email:

  • Contact phone:


  • Posted:


  • Duration:


  • Startdate:


Records Manager

Hybrid Working Model

Liverpool location

£38,376 - £44,928

Permanent - Full Time hours

ASAP start



About the company


Sue Hill Recruitment are delighted to be exclusively partnering with Merseyside Police for this recruitment campaign as the current Records Manager will be retiring in March 2022. We are looking for an experienced Records Manager to develop, implement, monitor and review strategies, systems and processes to ensure that the Force manages its records in the most efficient and effective way. To maximise the Force’s ability to search and retrieve its information and enhance its use of information as a corporate resource. To minimise the risks of records being wrongly accessed, lost or destroyed which in turn could lead to litigation or damage the Force’s reputation. To maintain and preserve the Force’s archives and memorabilia.


What you’ll be doing

  • Develop, maintain, implement and review policies, processes and systems to ensure that the Force manages its physical and digital records securely in line with legislation and Authorised Professional Practice (APP) Information Management.

  • Provide subject matter expert advice and guidance in all matters relating to records and information management, including review, retention and disposal.

  • Report at a strategic level on the level of compliance and the ability of the Force to meet national standards.

  • Ensure departmental staff and managers are aware of guidance and legislative requirements.

  • Work with functional strands regarding new and existing digital systems to ensure that digital review, retention and disposal complies with legislation and Authorised Professional Practice – Information Management.

  • Provide leadership to the Records Management supervisors, monitoring workloads, sickness, welfare, discipline or performance issues; ensure that training needs are addressed.

  • Manage the resources working within Records Management to ensure the unit delivers its core services efficiently and effectively.

  • Regularly evaluate and interpret performance information, data and systems to identify areas for change which will ensure service delivery whilst maximising efficient use of all resources, cognisant of budgetary constraints and austerity.

  • Represent the Force at regional and national level in matters relating to Information Management to ensure the force is best placed to comply with changes to legislation and keeps abreast of developments

  • Manage the Force’s historical archival records and artefacts that illustrate the history of the Force and its predecessor Forces. Ensure their long-term preservation and facilitate access by members of the public and bona- fide researchers as well as staff within the Force.

  • Manage projects being undertaken by Force volunteers to catalogue, index and transcribe documents and artefacts; research and answer family history enquiries; consult with relevant archivists and museum staff outwith the Force

  • Participate in relevant external events by providing themed displays and identify current records that should be preserved and stored in the archive to assist researchers and historians in the future.

  • Be accountable for all Health and Safety issues, including risk assessment, pertaining to the post holder’s area of responsibility in order to fulfil the statutory obligations of the Health and Safety at Work Act 1974.

  • Ensure that staff are trained in accordance with the National Learning & Development Strategy and that all responsibilities undertaken in relation to information management, data quality, information sharing, intelligence and information security are in accordance with the NPCC APP Information Management in order to comply with the Statutory Code of Practice on the Management of Police Information






Why you will be hired

To be considered for this role you will require:

  • Relevant degree or professional qualification in Information Management or Records Management or has significant experience of modern records work to enable effective management of the team.

  • Technical knowledge and experience of managing systems for organising, storing and retrieving information and records, whether physical or digital, in a large-scale organisation coupled with a sound understanding of the planning and implementation of operational policies and procedures that support this activity.

  • Excellent leadership and communication skills to inspire, motivate and manage a quality workforce to deliver the force vision and strategy both internally and externally. The postholder will be required to make presentations to internal and external audiences and chair meetings.

  • Ability to manage resources and time to ensure service delivery using a pro-active, well-organised management approach to encompass all aspects of the collection, indexing, storage, retrieval and disposal of the Force’s records.

  • Compile clear and concise, oral and written reports to inform strategic decision-making, process development and working practices across the Force, to provide advice, guidance and management briefs to CJ Command Team.

  • Problem-solving and decision-making skills to devise and implement systems and solutions to improve the management of the Force’s records.

  • Undertake continuous professional development, ensuring that knowledge and awareness is maintained and developed on a personal level, and to direct team effectively.

  • Constantly set and demonstrate clear and visible ethical standards of behaviour, dealing quickly and professionally with poor standards.

  • Good communication and negotiating skills coupled with tact and diplomacy to deliver the required changes to business systems and processes to improve the management of the Force’s records.


Good knowledge of the following:

  • NPCC Guidance on minimum standards for the Retention and Disposal of Police Records.

         Authorised Professional Practice (APP) – Information Management

         General Data Protection Rules (GDPR)

         Freedom of Information Act 2000

         Protection of Freedoms Act 2012

         Criminal Appeal Act 1995 s.17 (re information required by the

  • Criminal Cases Review Commission)


Additional Information

This is a fantastic opportunity for an experienced Records Manager to lead and drive cultural change within the organisation