City of London
DR - Lib Asst - DBS
£12.00 - £14.00 per hour
Library Assistants (Full Time & Part Time)
£12.00 - £14.00 per hour
Must have enhanced DBS and be on the Online Update Service
We are presently recruiting for a number of Temporary Library Assistant roles, that require an Enhanced DBS, for our London based clients. You must also be listed on the Online Update Service for your DBS to be accepted.
These roles are to assist in the delivery of high quality, customer focused library services which support the teaching, learning and research activities for all Library users, as well as promoting use of the library and its resources.
The post holder(s) will participate mainly in front-line customer service and administrative duties including data input, cash handling, carrying out admin processes, manning the welcome/enquiry desk, meeting and greeting users and supporting users in their use of the library.
Duties will also include dealing with enquires face to face, via email and over the phone, shelving books, monitoring use of the library space to ensure rules of the library space are being adhered to and taking on specific tasks to ensure an excellent customer experience for library users.
Some roles will require post holders to demonstrate experience of cataloguing in MARC and RDA, plus an excellent understanding of library metadata standards. This will assist in improving data quality and accessibility to all Library users.
Regular rotation of staff roles may take place to ensure breadth of experience utilised for individuals and to aid business continuity. The Library Assistant(s) will work closely with Library Services Teams in a variety of ways to help them enhance the customer experience.
You will need to be flexible for all weekly shift pattern and be prepared to work according to the Library staffing requirements:
Why you will be hired
•Demonstrable experience of working within a library environment
•Experience in routine use of Library Management System
•Demonstrable skills in dealing with users, providing a calm and effective environment in which to resolve their queries, issues and requests.
•Excellent verbal and written communication skills.
•Excellent IT skills including experience of using Microsoft packages, operational databases and virtual learning environments.
•To be able to work under pressure and prioritise work loads
· Ability to work as part of a team
· Professional manner and the ability to relate to and communicate effectively within a busy and demanding working environment