​Information Resources Co-ordinator

Uxbridge

£14.10 - £16.09 per hour

3-month Temporary contract

35 hours a week

Hybrid working model (3 days on site / 2 remote)

ASAP start

About the company

Sue Hill Recruitment are delighted to be working with this Uxbridge based client who is looking to recruit an Information Resources Co-ordinator due to the retirement of the last employee.

The post-holder will undertake supervision of daily operational workflow of the Content and Discovery Services team and processes involved in the acquisition of and payment for Library resources, in all formats - print, media and electronic.

The post-holder will also assist with provision of user focussed services, enabling access by students and staff, and allowing them to utilise the full range of facilities and resources available through the Library.

What you’ll be doing

Communication; Liaison & Networking:

• Liaise with colleagues, customers and suppliers on a daily basis by email and telephone

• Act as a point of contact within Library Services in the area of Cataloguing and Metadata.

• Liaise with relevant suppliers and publishers and maintain professional updates with relevant user and professional groups.

Teamwork and Motivation/Team Development:

• Contribute and develop new business processes as part of a rotating functional responsibility

• Under the direction of the Acquisitions and Content Services Officer, supervise the Information Assistants

• Deputise for the Acquisitions and Content Services Officer as appropriate in liaison with the relevant Manager

• Be an active member of the Content and Discovery team, contributing to the development and continuous improvement of services.

• Support Library back-office processes that enable students and staff to utilise the full range of facilities available through the Library

• Interact constructively and enthusiastically with members of Library staff, delegating tasks, providing training and development opportunities where appropriate, in a single team approach to customer service.

• Provide appropriate contribution to the development and achievement of the Library Services' strategic plan and operational targets.

• Contribute to Library Service groups and working parties as appropriate

Service Delivery and Planning & Organising Resources:

• Carry out collection management and Information procurement duties including processing of reading lists, ordering book material, serials control and acquisition, updating catalogue records and maintaining document delivery service.

• Oversee metadata generation, RDA developments and quality control

• Assist with electronic resource integration and testing of library system developments

• Undertake and maintain general admin duties i.e. invoice payments, update financial information, statistics and internal reports.

• Handle Library and IT enquiries pertinent to backroom routines and services and participate in other routines necessary for the maintenance of services

• To deliver and promote high quality customer care practice to all Library users.

• To carry out the processes involved in the acquisition of and payment for Library resources.

• Continually strive to improve the services available for both on and off-campus users

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Decision Making Processes & Outcomes and Initiative & Problem Solving:

• Work with the line manager, to comply with all required procurement policies and guidelines i.e. Collection development and Reading lists policies

• Contribute to Library Services groups’ projects and working parties as appropriate

• Maintain collection management and development statistics for KPIs

Analysis & Research:

• Assist with the preparation and submission of project proposals and reports as required in consultation with line manager

• Contribute to project work and service planning as appropriate, leading working groups to support the development and enhancement of Library services

• Maintain collection management and development statistics for KPIs

Why you will be hired

To be considered for this role you will require:

• Degree or related qualification in Library Services and Information Management

• Knowledge of cataloguing and metadata services, including awareness of emerging trends in resource discovery and description.

• Knowledge of current standards for bibliographic and authority records, such as Resource Description and Access (RDA) and MARC 21

• Knowledge of Library of Congress (LC) and/or Moys Law Classification scheme

• Working knowledge of resource discovery systems and library electronic resource management systems—preferably Sirsi Dynix Symphony

• Demonstrated experience using cataloguing tools, such as OCLC Connexion, OCLC Record Manager, and MarcEdit to perform original and copy cataloguing within an integrated library system.

• Competence for successfully shepherding a variety of projects associated with cataloguing operations in an academic library

• Experience of working within a very busy support environment

• Experience of liaising with suppliers regarding support cases

• Excellent interpersonal and customer care skills including an ability to communicate well

• Good IT skills including familiarity with, or ability to learn, IT applications including email, web and office software

• Attention to detail and ability to maintain a consistent and high standard of work

• Flexible approach and ability to work effectively in a very busy, dynamic environment

• Ability to work under minimum supervision

• Ability to work both independently and as part of a team

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