​Library Assistant

Kent, ME4

£9.72 per hour

35 hours per week

ASAP Start until 20th December
2020

About the company

We are presently recruiting for a
Temporary Library Assistant for our Educational client in Kent, to assist in
the delivery of high quality, customer focused, library and open access IT
services which support the teaching learning and research activities, as well
as promoting use of the library and its resources.

The post holder will participate mainly
in front-line customer service and administrative duties including data input,
cash handling, carrying out admin processes, operating the Welcome Desk ,
meeting and greeting users, supporting users in their use of the library.

This will also include dealing with
enquires face to face, via email and over the phone, shelving books, monitoring
use of the library space to ensure rules of the library space are being adhered
to, and taking on specific tasks to
ensure an excellent customer experience for library users.

Regular rotation of staff roles may take
place to ensure breadth of experience for individuals and to aid business
continuity. The Library Assistant will work closely with the User Services Team
in a variety of ways to help them enhance the customer experience.

You will need to be flexible for the weekly
shift pattern and be prepared to work these specific hours:

Sunday 9am – 5pm

Monday 1pm – 9pm

Friday 8am – 4pm

Payable parking is available on site for
those that drive

Why you will be hired

•Demonstrable experience of
working within a library environment

•Experience in routine use
of Library Management System

•Demonstrable skills in
dealing with users, providing a calm and effective environment in which to
resolve their queries, issues and requests.

•Excellent verbal and
written communication skills.

•Excellent IT skills MS
Office, Word PowerPoint, Excel spreadsheets, Web/Internet, Email.

•To be able to work under
pressure and prioritise work loads

Why you should apply

If you are interested in learning more information about the
role.

Please get in touch on 020
7378 5469 or daniel.rose@suehill.com