This is an excellent opportunity to join the fastest-growing practice in one of the leading specialist pharmaceutical global market research agencies

The company is an expert in custom market research, both qualitative and quantitative, with a focus in brand-development research.  It is solely active in the pharmaceutical and healthcare industry and operates specialty practices, including Oncology, its largest such practice. Projects cover all phases of the pharmaceutical lifecycle and the company has a strength in pre-launch positioning and communications market research.

The company has attracted talent that spans a vast range of experience, including strategic brand-planning, client-side market research experience and specialist research methodologies that are recognised within the client base as novel and leading edge. Due to its innovative approach and its willingness to adapt and enhance its methodologies, our client’s research expertise is highly sought-after by global brand marketers and global market research departments across the globe.

Job Purpose:

• To bring in new and repeat business

• To be the project lead or consultant on research projects

• To provide research guidance and mentorship to staff on projects and to be able to manage a team of junior-mid-level researchers

What you be doing:

Deliver an agreed target revenue and agreed turnover of projects by the team

• Head up at least one of their foundation accounts and being part of 2-3 other accounts, including expanding business to new therapy areas/ client teams and bringing in repeat business from existing clients

• As part of heading up an account: Preparing and leading regular account team meetings and coordinating the account team to ensure the account team hits its account target

• As part of being an account team member: Participating in regular account team meetings and meeting quarterly set business objectives

• Taking the lead in preparing and delivering client RFI and pitches

• Taking the lead in coordinating and delivering proposals and costs

• Promoting the unique services of the company internationally, at congresses and directly when interacting with client contacts

Deliver high quality research projects in line with the brand essence of the company

• Ensure high quality, excellent client service and innovative methodologies that the company is renowned for are being delivered on every project

• Ensure that all work, including the supervision of material development, moderation/ fieldwork, analysis and writing of reports and presentations, is undertaken to the highest standard

• Monitor to ensure the project meets agreed milestones in a timely fashion

• Ensure all projects obtain high customer satisfaction scores

Ensure the successful implementation of TPS research methodologies:

• Become an expert on the company’s innovative and proprietary methodologies

• Work closely with the Innovation team to pitch and trial new approaches successfully

• Work closely with the Innovation team to guide the development of new methodologies

• Pro-actively involve those in the company, who are experts/ specialists in areas that you are who can contribute to the success of the project (e.g. KOL research, Quant Research, Patient Research etc.)

Guide, support, teach and mentor staff on projects to enable them to grow and achieve their career goals

• Provide appropriate directing, coaching, supporting and delegation, tailored to the project team’s skill level

• Provide this support to the project teams on all aspects of the projects, from design, fielding, analysis to reporting

• Be a go-to-resource for any questions

• Provide opportunities for growth to the project teams to encourage learning and development

• Provide timely feedback and recognition to the project team throughout the project

Effectively manage/ co-manage and develop a team of researchers:

• Manage/ co-manage a team of market research directors, managers and executives

• Effectively use the Company’s PDR process to motivate and develop individuals and help them achieve their goals on your and other director’s projects

• Create a sense of cohesion and belonging in the team with regular team meetings and get-togethers, where the team can share successes and challenges

Advise and support Global Operations in the resourcing of research projects:

• Regularly meet with Global Operations to provide input on all resource capability, utilisation and availability

• Maximise resource availability in the team consistent with quality standards of delivery

        Other:

• Actively participate in the short, medium and long-term development of the organisation, the business and the resources of the organization through the EU director’s meetings

Why you should apply:

• A minimum of 8 years’ experience working in a market research agency with at least 5 years focused on the pharmaceutical industry

• Therapy area experience in any of the following areas would be an advantage: women’s health, CV, immunology, dermatology and vaccines

• Client-side experience an advantage

• An expert in ad-hoc qualitative market research methodologies (additional experience in quantitative market research techniques would be a bonus)

• Experience managing a team of at least 3-4 team members

Extras:

• Ability to bring in own business (£1 million in 1st year, £2 million in 2nd year) would allow the candidate to be eligible for RD / BD role

To discuss this interesting and unusual role in full then please contact Mark on 0207 378 5476 or mark.leigh@suehill .com